NFRN Connect reaches milestone

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The NFRN’s membership helpline operation has recouped £1m worth of retailers’ money.

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NFRN Connect’s recent big successes have included recovering £1,122 in restitution for late supplies for one NFRN member and quickly persuading a news wholesaler to waive a deposit of £22,000 for an independent retailer looking to open a second store.

The milestone was achieved seven years after the service came in-house.

National president, Stuart Reddish, said: “This milestone shows that the NFRN Connect team is always there for members in their time of need.

“Even more importantly, NFRN Connect really does get results, so members should always make sure it is their first port of call if they are unable to resolve an issue themselves.”