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The company said it would work out the amount of compensation when the likely outcome of the public inquiry becomes clearer.
Earlier this month, executives at Fujitsu told MPs it would contribute to compensation payments to the post office operators who were wrongfully convicted after faults in the software made it look like money was missing from their shops.
Paul Patterson, Fujitsu’s boss for Europe, told MPs the company had a “moral obligation” to pay compensation.
Takeshi Isobe, the chief financial officer, said on Wednesday: “On behalf of the Fujitsu Group, I would like to convey our deepest apologies to the subpostmasters and their families, and reiterate that we regard this matter with the utmost seriousness.
“As the direction of the inquiry becomes clear we want to work on appropriate compensation. We take this matter very seriously. We want the facts to become clear from the statutory inquiry.”
The ongoing inquiry follows the airing of ITV drama Mr Bates vs the Post Office and the ensuing public outrage.
Meanwhile, the titular Mr Bates, Alan Bates (portrayed by Toby Jones in the drama – pictured above), told the Daily Telegraph that the offer of compensation he received yesterday (31 January) from the government was “offensive” and “cruel” and “around a sixth” of what he requested.
