Nisa partner makes 1,000th delivery in pandemic

The service – launched by Nisa Local Whitehills in November via the Appy Shop mobile app – provides same-day delivery and in most cases within an hour of the order being placed.

The service offers more than 3,500 products, including over 1,000 Co-op products, and deliveries between 11am and 10pm seven days per week to a five-mile radius around the store.

Store owner, Alex Kapadia, said: “We have seen the service grow very quickly since its launch and lockdown 3.0 has prompted another surge of interest.

“Customers might be struggling to get a delivery slot with the big four supermarkets, but they can order from us and can get same-day delivery, within about an hour of placing their order.”

The store has been promoting the delivery service on leaflets delivered around the local area, as well as via social media and the uptake has grown rapidly.

Kapadia added: “A good number of our customers are now taking regular deliveries, some are actually unable to get out to the shop because they may be shielding or vulnerable and are using us for everything they need, and then there are some who might want a pizza and wine for tonight but don’t fancy going out.

“We are also seeing quite a lot of home-schooling parents who don’t have time to disrupt the day by going to the shop and so are ordering a delivery instead.”