New staff headsets target small convenience operators

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A new lightweight headset designed for small and medium-size retail outlets such as convenience stores has been launched today at the National Convenience Show in Birmingham.

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Manufacturer VoCoVo says the VoCoVo Link wearable devices are aimed at improving team communication and safety and enable team members to access instant and discreet communication with each other.

“This ensures teams are always connected and available to provide assistance, helping retailers overcome issues around crime and worker safety as well as improving everyday efficiencies like supporting customers,” said VoCoVo founder and co-chief executive Rob Gamlin.

The set can be used by up to eight team members at the same time and VoCoVo says the visible headset itself often acts as a deterrent to criminals.

Gamlin added: “Independent retailers are at the heart of communities all across the globe, and it’s never been more important to create solutions that ensure people’s safety and wellbeing is prioritised whilst serving their communities.

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