One Stop upgrades EPOS system

The symbol group says the multi-million-pound system has taken more than two years to develop and will “significantly improve efficiencies in-store, save colleagues’ time, and has provided a best-in-class platform for future developments”.

One Stop says benefits of the new system include:

• Franchisees who buy stock outside of the core offering will have visibility of all their products and processes are quicker and more seamless.
• Franchisees are now able to access the system from their home using a PC or tablet.
• More security features providing greater resilience and a quickening of in-store procedures.
• A roadmap for the future, using retailer feedback there will be releases of new capabilities.

One Stop introduced the system in the middle of the pandemic, adapting their initial rollout plan, in unison with a number of businesses including Flooid (which provided the EPOS software), Diebold (which rolled the system out to stores), RMS (who have provided our new store communications platform, My Stop) and Jade solutions (which delivered One Stop’s new Wi-fi).

The new EPOS technology also complements One Stop’s other systems, including Relex, its advanced forecasting tool.

Mark Denton, head of technology at One Stop, said: “This will give our stores and franchisees a competitive edge and provides another strong reason for potential franchisees to join us, they all receive the same technology as part of the One Stop inclusive package.

“We’ve also worked hard to future proof our stores and provide the most advanced up-to-the minute system which also gives us plenty of room for further growth. Alongside the EPOS system we also invested in Wi-fi for all our stores as this will help improve efficiencies further.”

He added: “Completing this rollout during the pandemic period, we have to complement our exceptional colleagues in store who had the system upgrade – which was rolled out at a speed of 10 stores a night – whilst working night and day to service the needs of the community.”

One Stop franchisee, Andrew McHugh, has welcomed the new system to his store in South Cerney, Gloucestershire. He said: “The day-to-day operations are now much quicker, so it’s good for employees as things like cashing up can be simplified.

“The new planograms are much improved and the reports are clearer and easier to break down into categories. From a business owner’s point of view I can really save time with reports like my VAT as I can just grab the report and export it, so I always know where I am. This is just the start and I know One Stop will carry on making even more changes and improvements, so it feels like we’re in a very positive position.”