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Holiday Highlights From Cyber Week: What’s Happened Since 2014

Forrester eCommerce

This blog post is part of Forrester’s Holiday 2019 retail series. For several years, market research firm Bizrate Insights has surveyed US shoppers during Cyber Week.

Shipping 221
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Port In The Storm: Takeaways From Amazon’s Q2 2022 Earnings

Forrester eCommerce

As a result, Amazon reported a $2 billion loss, marking the business’s second consecutive quarterly loss, which hasn’t happened since 2014. After years of spending lavishly on growth, Amazon cut costs in Q2 2022, reducing headcount by 6% and, according to CEO Andy Jassy, “improving the productivity of [its] fulfillment network.”

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Claire’s Hires Children’s Place, Zara Vet as Chief Merchandising Officer

Retail TouchPoints

Her most recent job was as SVP of Global Merchandising and Strategic Partnerships at The Children’s Place , where she was responsible for creating and delivering product strategies for all brands across multiple channels of distribution, as well as leading operations for the wholesale and international franchise businesses from 2014 to 2023.

Fashion 278
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Kroger Plans to Cut Prices Following Completion of Albertsons Merger

Retail TouchPoints

Following its 2014 merger with Harris Teeter , Kroger invested more than $125 million to lower that chain’s prices, and invested over $100 million to lower prices at Roundy’s after its merger with that chain in 2016. We know this model works because we’ve been doing it successfully for many years.”

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L’Occitane Combines CEO and Managing Director Roles

Retail TouchPoints

He joined the La Prairie Group in 2014, eventually rising to VP for Europe, the Americas, the Middle East and Africa. Acting CEO André Hoffmann will step down from this position but will remain an Executive Director and member of the Group’s board. Marteau joined L’Occitane as Group Managing Director in 2022.

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It’s Time!! Augment Human Ingenuity With AI To Scale Creativity

Forrester eCommerce

AI Is Maturing Fast And Is Getting Better At Increasing Human Creativity In 2014, […]. But AI can also help humans be more creative and therefore represents a great opportunity for enterprises to scale more creativity throughout their organization.

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Square Debuts Appointment Booking App to Help Service Providers Connect with Customers

Retail TouchPoints

Called Square Go , the new app integrates with the seller-facing Square Appointments service, which launched in 2014 and helps service providers schedule and manage customer appointments. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices. “We

Books 244