Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Based on our data at Smile.io , 35% of an ecommerce store’s revenue comes from the top 5% of customers. Some of the best loyalty programs are just as recognizable as the brand.

Customer Loyalty 77

Customer Loyalty Customer Jewelry Social Media 77

Optimizely

MAY 6, 2019

You cannot market to one-time buyers or potential customers in the same way that you market to a loyal customer of 5 years , for example. Here’s how to map personalized marketing to each step in the ecommerce customer lifecycle to maximize retention and drive long-term customer loyalty.

eCommerce Marketing 170

eCommerce Marketing Customer Marketing eCommerce 170

Smile.io

FEBRUARY 16, 2023

As the cost of acquiring new customers continues to climb, many online fashion retailers are turning to loyalty programs and customer retention. Here are 5 great loyalty examples in the fashion industry that help retain customers and increase profitability. The secret to their success?

Fashion 61

Fashion Social Media Events Small Business Retail 61

Smile.io

JANUARY 23, 2023

So how did this company build such a loyal following of customers surrounded by so many competitors? Tarte's community-building strategy is a large piece of the brand’s loyalty puzzle, with their customer retention program, tarte perks helping the cause. Blog Beth Foster 3.

Customer Retention 47

Customer Retention Social Media Customer Blog 47

Kissmetrics

MARCH 23, 2018

Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. And customer experience can play a big role in customer retention and loyalty. You probably don’t.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Smile.io

OCTOBER 30, 2023

At the core, there are three main types of loyalty programs—points, VIP, and referral programs. Determining which type or types of loyalty program is best, depends on your specific business. But whatever you choose, the ultimate goal is always to improve customer retention.  " - Smile.io

Shopify 73

Shopify Merchant Services POS Omnichannel 73

ROI Revolution

DECEMBER 2, 2021

million in 2017. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. In fact, 7 6% of Instagram users have made an impulse buy on social media simply due to ease of purchase. Social media + COVID-19 trends. growth this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148