RTP blog

OCTOBER 18, 2017

Holiday hiring is always a rush for retailers, but the 2017 season is eliciting different reactions from the industry’s biggest names. Debbie Hauss, Editor-in-Chief: Retailers will serve themselves well if they take advantage of the seasonal hiring opportunity to snag potential long-term employees.

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RTP blog

AUGUST 29, 2018

But just as people were overly eager to declare a “retail apocalypse” in 2017, it might be too early to presume that the next few quarters will go as smoothly. Adam Blair, Executive Editor: Unfortunately, one good quarter does not necessarily signal that it’s time to start singing “Happy Days Are Here Again.”

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RTP blog

FEBRUARY 13, 2019

The RTP editors discuss the steps retailers will need take to become truly mobile-optimized. Adam Blair, Editor: When Zulily revealed that it had changed its logo to be more mobile-friendly, my reaction was “Well, duh,” followed by “Why aren’t more retailers and brands doing the same thing?”

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Kissmetrics

SEPTEMBER 13, 2021

Wix Editor Popup Ads It’s also worth noting that if you have a Wix site, the standard editor allows you to add lightbox popups. This can be done within 5 easy steps: Click the “Add +” button on the left side of the Editor. Popup Ads FAQs [Note to Editor: Add WP Schema]. Click “Interactive”. Select a lightbox category.

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Marketing Subscription Article Mobile 263

RTP blog

MAY 22, 2019

editors share their thoughts on the continued merging of retail and tech as a way to spur innovation, and explain how retailers can effectively absorb technology into their enterprises. This week, the RTP. Even if you don’t hire them outright, keep them on as consultants so they benefit you, not your competitors.

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RTP blog

SEPTEMBER 13, 2017

More than 35 million Americans will use a voice-activated assistant device at least once a month in 2017, a nearly 130% jump from last year , according to eMarketer. Debbie Hauss, Editor-in-Chief: Even some of the slowest technology adopters I know are starting to use voice for activities like engaging with Google Maps.

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RTP blog

JUNE 13, 2018

The RTP editors discuss Schultz’s legacy as well as his impact on the retail industry and the wider world. Debbie Hauss, Editor-in-Chief: Howard Schultz has been one of the world’s hardest-working business executives since he initially became CEO of Starbucks in 1986. The chain has come to define coffee culture in the U.S.,

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RTP blog

DECEMBER 12, 2018

editors identified the bad and the ugly of retail in 2018 , highlighting key instances where retailers and others fumbled the ball. Debbie Hauss, Editor-in-Chief: I am going to take the same route I did with the “bad news” Q&A from last week and share a personal story that I think should be a lesson-learned for all retailers.

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RTP blog

OCTOBER 24, 2018

Debbie Hauss, Editor-in-Chief: Because Sears was such a retail icon for the past 130+ years, it’s painful to watch its demise. In 2017, Sears was the 23rd largest retailer in the U.S. Adam Blair, Executive Editor: By necessity, retail is totally present-focused. It definitely was, in some ways, the Amazon of its heyday.

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RTP blog

OCTOBER 4, 2017

Target recently announced that it would raise its minimum wage to $11 per hour across the board — including for seasonal employees being hired for holiday 2017 — as the first step toward offering $15 per hour by 2020. Adam Blair, Executive Editor: Target is making a smart move with its across-the-board minimum wage hike to $11 per hour.

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RTP blog

MAY 30, 2018

The RTP editors discuss whether Amazon’s decisions are a sign of arrogance, or a measure that all retailers may need to take as more brands promise easy returns. Bryan Wassel, Associate Editor: The issue, as with many trust concerns, is one of transparency. That doesn’t seem like a good approach to me.

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RTP blog

JULY 11, 2018

Debbie Hauss, Editor-in-Chief: As a shopper, I wasn’t terribly impressed with the offers during Prime Day 2017, so the bar is set a bit low for me this year. Adam Blair, Executive Editor: Is it almost Prime Day again? I do hope to see some great Whole Foods deals, though, as a Prime member. We’ll see.

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Retail TouchPoints

JUNE 22, 2023

[Editor’s Note: This story was updated on June 22, 2023 at 3:00 pm to include Amazon’s response to Senator Sanders’ investigation.]

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RTP blog

JULY 31, 2019

Adam Blair, Editor: I read with interest the New York Times report on Amazon’s original plans for grocery retail, developed prior to its industry-shaking acquisition of Whole Foods in July 2017.

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eCommerce Travel Books Fashion 150

Talkoot

DECEMBER 10, 2017

Product manager, editors, writers and sales people, we think, must embrace software practices honed over decades by developers and tech companies. Most of these articles identify pain points and attempt to describe the problem, but they don't offer much in the way of a solution.

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RTP blog

JULY 18, 2017

By Debbie Hauss, Editor-in-Chief The third annual Retail Innovation Conference (RIC18) is now confirmed for Tuesday-Wednesday, May 1-2, 2018 at Convene in New York City. Honest Perspective From Longtime Retail Veteran As the Editor-in-Chief of Retail TouchPoints I take my reputation in the industry very seriously.

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Retail TouchPoints

MAY 28, 2021

Additionally, Co-op Studios will relaunch Uncommon Path , a digital publication for REI members, and introduce the REI Co-op Editors’ Choice Awards, which will honor top-performing gear and apparel based on field testing, REI expertise, member and customer feedback and sustainability attributes.

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RTP blog

SEPTEMBER 27, 2017

The editors share opinions on factors that could impact the segment’s success, including pricing, customer churn levels and sustainability. Debbie Hauss, Editor-in-Chief: A $5 billion industry in 2017 , up from an estimated $400 million in 2016, with more than 100 players , the meal kit delivery segment is hot right now.

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RTP blog

APRIL 25, 2018

Debbie Hauss, Editor-in-Chief: What makes the Retail Innovation Conference unique and innovative is how we approach the content with the goal of engaging a diverse group of retail executives across industry segments and sizes. Marie Griffin, Managing Editor: As others have noted, innovation is built into RIC.

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RTP blog

JUNE 6, 2017

By Debbie Hauss, Editor-in-Chief I admit it: I am not a regular Walmart shopper. Also in 2017, Walmart launched a Technology Incubator called Store No 8 in Silicon Valley. Part of the reason is there literally are no Walmart stores near my home in New Jersey.

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RTP blog

FEBRUARY 13, 2018

By Debbie Hauss, Editor-in-Chief I’ve always been impressed by the unlimited returns policy at L.L.Bean. In a 2017 LinkedIn post, Sean Tygrett, Senior Director of Client Experience for Cox Automotive, outlined the reasons why an unlimited returns policy can damage overall customer service.

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RTP blog

JULY 19, 2017

Retail mergers and acquisitions are happening at a fast pace in 2017 and predictions indicate that pace will not slow down. In a recent Editor’s Perspective, Retail TouchPoints Executive Editor Adam Blair outlined the culture clash that could impact innovation and employee motivation.

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RTP blog

MAY 24, 2017

Debbie Hauss, Editor-in-Chief: Right now I think the technology retailers need to pay the most attention to is Artificial Intelligence (AI). Adam Blair, Executive Editor: By nature I’m somewhat suspicious about the potential of new gizmos to truly improve the shopping experience.

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RTP blog

DECEMBER 19, 2017

By Debbie Hauss, Editor-In-Chief I’ve been covering the retail industry for a long time. 2017: “Retailers need to use all of the data they have — from online sales and behavior, to loyalty, to in-store sales and behavior — to understand their customers. Retailers have two main options for adjusting to the modern, digital-savvy shopper.

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RTP blog

MAY 31, 2017

Debbie Hauss, Editor-in-Chief: It’s difficult for us, as retail editors who write about retail technology every day, to believe that a longtime retail CEO would miss the mark on new technology to that degree. To me it sounds a bit like an over-reaching excuse for failure.

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RTP blog

SEPTEMBER 7, 2017

By Glenn Taylor, Senior Editor When Walmart partnered with Google Home in August, it added competition to a voice-activated shopping market that Amazon and its Alexa service had largely dominated. of voice-enabled speaker users will use Amazon Echo by the end of 2017, well ahead of Google Home’s 23.8% market share.

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RTP blog

MARCH 28, 2018

toy sales in 2017 , according to NPD Group, there will definitely be a fight for its market share going ahead. Debbie Hauss, Editor-in-Chief: As sad as it may be that Toys ‘R’ Us is gone, this was inevitable. Glenn Taylor, Senior Editor: While 12% may not be a leading share, it’s still a major opportunity for every party involved.

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Toys Retail Shipping Costs Games 150

RTP blog

JULY 11, 2017

By Adam Blair, Executive Editor The very nature of a successful startup is that it offers something different from the status quo. But when CMO Dan Pingree spoke at the 2017 Retail Innovation Conference, he revealed that sometimes something meant as a joke can go too far. Perhaps, but it doesn’t happen automatically.

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RTP blog

JUNE 7, 2017

In an interview with CNBC , Derek Belch, CEO and Founder of Strivr Labs, noted the technology will be used at 200 training centers by the end of 2017 and will train 150,000 employees. Additionally, the editors discuss what the development indicates about more consumer-oriented applications for VR in retail. It’s innovative!

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RTP blog

APRIL 18, 2017

By Glenn Taylor, Senior Editor Walmart has undertaken quite a shift in its e-Commerce operations over the past year, with the $3.3 The reported $300 million acquisition would be Walmart’s fourth in 2017, following the buyouts of ModCloth , Moosejaw and Shoebuy.

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RTP blog

SEPTEMBER 12, 2017

By Adam Blair, Executive Editor Even for a company that routinely generates big headlines, Amazon made quite a splash with its purchase of Whole Foods in June. The article noted that at the end of June 2017, Alibaba reported that it had 466 million annual active customers and 529 million people visiting Alibaba sites via mobile devices.

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GetElastic

DECEMBER 26, 2018

Placing their guests at the center of the experience design and empowering commerce capabilities everywhere, Carnival announced the OceanMedallion™ (at CES January 2017), a small wearable token connected to a specific guest, interacting with 7K sensors onboard.

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RTP blog

MARCH 14, 2017

By Debbie Hauss, Editor-in-Chief A few years ago retailers were lamenting their decisions to try to use Facebook as a commerce channel. Fast-forward to 2017: Facebook is a clear choice for retailers and brands looking to target shoppers with relevant ads and videos. They all ended up closing their stores within a year.”

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RTP blog

MAY 3, 2017

Her hiring follows the March 2017 launch of the Walmart tech incubator Store No. Debbie Hauss, Editor-in-Chief: What remains to be seen with Walmart’s recent flurry of unique and innovative smaller retail businesses is how Walmart is going to manage these businesses. Just how many things can the retailer juggle so quickly?

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RTP blog

APRIL 25, 2017

By Adam Blair, Executive Editor Smartphones influenced 31% of the $3.39 Mobile casts a shadow that’s 30 times its size,” said Laura Naparstek, a Forrester researcher who spoke at the recent Forrester Consumer Marketing 2017 Forum. trillion in total (online and offline) U.S. retail sales in 2016, according to Forrester Research.

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RTP blog

SEPTEMBER 28, 2017

By Klaudia Tirico, Features Editor I recently had the opportunity to get a sneak peek into a new pop-up in New York City, presented by Marie Claire magazine and Mastercard. The stand-out experiences that are being showcased at the pop-up, which is open to the public until Oct.

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Sailthru

FEBRUARY 20, 2018

During this Winter Olympics, The New York Times’ app users can engage directly with sports editor Sam Manchester and get personalized updates on their favorite events. During the Summer 2016 Olympics, sports editor Sam Manchester interacted directly with readers via inside-scoop text messages. Total sales for 2017 reached $2.6

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Mobile Omnichannel Retail Recommendation 68