Retail TouchPoints

JUNE 8, 2020

Virtually all recent smartphones come with NFC built in, so you can use a mobile wallet to pay with your phone without ever touching a terminal. The less good news is that contactless cards were involved in 3% of card fraud in 2018 in the UK. How can consumers stay safe while using contactless payments?

Payment Services 210

Payment Services Consumer Vend Point of Sale 210

BigCommerce

JUNE 5, 2018

In a Digital Commerce 360 study , consumer reported the following reasons for why they shop on branded websites over Amazon: They want a sense of belonging. Best Ecommerce Site Designs of 2018. New Chapter, a P&G brand, mimics digital native brand functionality in terms of innovation and consumer engagement on their site.

eCommerce 420

eCommerce BigCommerce Beauty and Health Customer Experience 420

BigCommerce

APRIL 24, 2018

The Number 1 SaaS Ecommerce Platform Internet Retailer’s 2018 survey found BigCommerce to be the #1 SaaS ecommerce platform preferred by mid-market and enterprise retailers. Discover why brands like SONY and PEPSICO use open SaaS to tackle: Direct-to-Consumer & B2C Implementations. Bring B2B Complexity Online.

eCommerce Platforms 419

eCommerce Platforms Payment Services eCommerce Shipping Costs 419

GetElastic

NOVEMBER 11, 2019

Singles’ Day was aimed to publicize online shopping and encourage sales in the quiet period between Golden Week in China and Christmas. Consumers spent $1 billion on Alibaba platforms in the first 1 minute and 25 seconds of last year’s event and racked up $30.8 billion was a new US record for online sales in a single day. [2].

Online Retail 100

Online Retail Merchant Services Payment Services Retail 100

Retail TouchPoints

JANUARY 3, 2022

The exponential growth happening across the ecommerce landscape translates to major gains for online retail brands. Transmit Security’s own research found that 55% of consumers have left a website because the login process was too complicated.

Merchant Services 274

Merchant Services Customer Retail Customer Experience 274

ESW

MAY 11, 2020

Consumers used physical currency in just over one quarter (26%) of transactions in 2018, according to research by the Federal Reserve. Debit and credit cards are now the most popular choice for consumers, but even these trusted payment methods are under threat. Electronic and mobile payment solutions are proliferating.

Mobile Payments 78

Mobile Payments Merchant Services Payment Services Mobile 78

BigCommerce

APRIL 18, 2018

Online retailers can take this to the next level by diving into rich user data that lets ecommerce businesses track more advanced KPIs at a behavioral level. Repeat business is a critical pillar to growing and scaling an online retail business. So, here are the top 29 ecommerce metrics to measure in 2018.

Download 418

Download eCommerce Social Media Shopping Carts 418

BigCommerce

MARCH 13, 2018

Adii Pienaar, Founder of Conversio and WooThemes (later acquired by WooCommerce), sums this up best: Customers worldwide are using their mobile devices for online shopping more often. Depending on who you want to believe, it’s estimated that since late-2014 more than 50% of all online purchases are made from mobile devices.

Payment Services 420

Payment Services Mobile BigCommerce Mobile Payments 420

ChannelAdvisor

NOVEMBER 8, 2018

This blog post is part of our 2018 Holiday Planning series. Last year, Deloitte’s annual holiday shopping survey made big waves when researchers predicted, for the first time ever, that more shopping would be online than in-store. Here are the highlights: Confident Consumers Are in the Mood to Spend. Consumer confidence.

eCommerce 55

eCommerce Mobile Payments Payments Mobile 55

BigCommerce

OCTOBER 26, 2017

At approximately $630 billion of sales in 2015 , China’s online retail market is the world’s largest, nearly 80 percent bigger than the United States’. percent of all retail spending, a higher share than that of all large economies but the United Kingdom. billion in mobile revenue. of total retail sales in the country.

eCommerce 256

eCommerce Payments Payment Services Mobile 256

ecomdash

APRIL 2, 2019

It’s estimated that consumers spent $23.1 billion for Mother’s Day in 2018. Make sure your Mother’s Day sections are optimized for mobile devices. Careful planning and implementation of marketing campaigns and promotions is essential for online retailers, and that includes getting ready and capitalizing on holiday spending.

Online Retail 74

Online Retail Marketing Gifts Shipping Costs 74

ROI Revolution

JUNE 7, 2018

Their goal from the beginning was to produce their own brand of high quality glasses, sold directly to consumers online, exclusively through their website. Less than 1% of overall glasses sales were online. So how were they able to take a brick-and-mortar industry, and convert it into an online powerhouse?

Mobile 100

Mobile Shipping Costs Multi-channel Presentation 100

ChannelAdvisor

SEPTEMBER 7, 2018

So far, we’ve covered the most critical topics all sellers should be addressing as we head into Q4: The Ghosts of Holidays Past — Get Ready for 2018. Google Shopping Actions: Prepare Your Products for Online Holiday Sales. Holiday 2018: Planning a Smart Fulfillment Strategy. Mobile-First Shopping.

eCommerce 49

eCommerce Shipping Costs Fulfillment Mobile 49

Sailthru

APRIL 2, 2018

To reach those other 60 million customers, Starbucks recently expanded mobile ordering to non-members. By downloading the mobile order and pay app, a customer establishes a digital relationship. Macy’s Ramps Up Personalization and Mobile Shopping Tech. High on the list: mobile checkout and more personalization in the mobile app.

Mobile 60

Mobile Multichannel Omnichannel Reference 60

OrderDynamics

MARCH 22, 2018

ShopTalk 2018: Artificial Intelligence in Retail. Artificial Intelligence in Retail is definitely one of the key tech themes for the year. They go into both physical and online because they have weekly changes to their fashion.” Sometimes physically, sometimes mobile, sometimes online (desktop/laptop).

Retail 57

Retail Travel Multi-channel Merchant Services 57

BigCommerce

FEBRUARY 13, 2018

From mobile shopping to online payment encryption and beyond, ecommerce encompasses a wide variety of data, systems, and tools for both online buyers and sellers. Business-to-Consumer (B2C). B2C ecommerce ecompasses transcations made between a business and a consumer. Consumer-to-Consumer (C2C).

eCommerce 417

eCommerce Payment Services Small Business Retail Shipping Costs 417

GetElastic

AUGUST 1, 2019

At the end of 2018, ecommerce sales accounted for more than 14% of all retail sales across the globe. But as an ecommerce merchant, there is a lot of nuance to running a successful online store that brings in revenue. Drilling into the analytics, they discovered that a lot of visitors were on mobile. The result?

Payment Services 150

Payment Services Merchant Services Payments Small Business Retail 150

Forrester eCommerce

OCTOBER 16, 2018

This blog post is part of Forrester’s Holiday 2018 retail series. Black Friday holiday sales events are a fixture of the European holiday shopping season (even without a European equivalent of the Thanksgiving holiday!).

Events 248

Events Blog Retail Online Retail 248

ChannelAdvisor

JULY 26, 2018

While the forecasts may vary, one thing is certain: Consumer spending is about to get BIG. Here’s what you need to know to make the most of the 2018 back-to-school season as an online seller. Editor’s note: The following takeaways are based on several recently-released industry reports: Deloitte’s 2018 Back-to-School Survey.

eCommerce 40

eCommerce Home Furnishings Department Stores Webinar 40

ROI Revolution

OCTOBER 14, 2019

Holiday shoppers are determined to find the perfect gifts at the lowest prices for their loved ones, and brands are scrambling to make their products the ones consumers want to purchase. 66% of this shopping occurred on a mobile phone, which should come as no surprise to marketers who are aware of the massive growth of mobile.

Shipping Costs 90

Shipping Costs Mobile Consumer Shipping 90

Forrester Omnichannel

NOVEMBER 5, 2014

In the Age of the Customer , consumers are increasingly empowered. European consumers are using multiple devices along their path to purchase and almost a quarter are buying online from outside their home market. This is a growth opportunity for retailers in larger eCommerce markets where online retail sales growth is slowing.

Retail 102

Retail Mobile Omnichannel eCommerce Marketing 102

ChannelAdvisor

JUNE 13, 2018

Dear Consumer: We get it. Buying online is convenient. trillion last year — we’re starting to get the sense that you might not know just how many options you have for discovering new products and offers online. For instance: In a mobile app called Wish , thrifty shoppers can use Pinterest-style mobile wishlists to “save big”.

eCommerce 51

eCommerce Shipping Costs Consumer Merchant Services 51

ecomdash

NOVEMBER 27, 2018

Charlotte, NC – November 2018: Ecomdash, a multichannel inventory management software, announced today their integration with Google Shopping Actions. Launched in March 2018, Google Shopping Actions provides retailers the ability to sell their merchandise on Google Express, Google Assistant, and Search.

Multichannel 60

Multichannel Merchant Services Magento eCommerce Platforms 60

Lemonstand

JULY 5, 2018

As competition between online retailers continues to grow in 2018, it is increasingly important for eCommerce businesses like yours to focus more on video marketing to help you stand out from the crowd and increase your conversion rate. Thus, including product reviews and testimonials on your eCommerce website is a now must.

eCommerce 58

eCommerce Demo Social Media Information 58

ROI Revolution

AUGUST 5, 2021

Consumer spending habits returning to normal. Mastercard reports that their Q2 2021 revenue surged 36% over last year, a confident indication that consumer spending is rebounding after the pandemic made shoppers wary of making discretionary purchases. billion in consumer spending in Q2. Still, overall, 62.5%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

AUGUST 19, 2019

Ecommerce ad spend increased 66% year over year in the second quarter of 2019 and almost reached 2018 Q4 spending levels. Because of the increase in mobile and product ads being purchased, cost per click for search decreased 10% year over year. These ads delivered 23% more clicks in Q2 2019 than those in the same quarter of 2018.

Social Media 68

Social Media Toys Supplies B2B 68

ROI Revolution

DECEMBER 6, 2019

As the weather turns colder and the holidays quickly approach, consumers are constantly on the lookout for that special deal for all of the items on their list. Online retailers saw some great increases for Cyber 5 2019, with impressive YOY increases in revenue on Thanksgiving, Black Friday, and Cyber Monday alike. This 19.7%

Mobile 78

Mobile Social Media eCommerce Apparel 78

ROI Revolution

MARCH 2, 2021

73% of consumers using D2C ecommerce over the course of COVID-19 plan to continue post-pandemic ( McKinsey ). US online grocery sales surged 54% to reach $95.8 With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). February 22 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JUNE 1, 2021

Contactless payment methods surged last year with the pandemic and consumers’ concerns around safety. Touchless transactions like proximity mobile payment, buy now pay later, & BOPIS all surged with COVID-19 and are continuing to see growth even as the pandemic subsides. Marketing to consumers in a post-pandemic world.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. In fact, over 45 million consumers will use BNPL this year. billion in 2018. Marketing to consumers in a post-pandemic world. billion in sales. That was up 45.2%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

DECEMBER 2, 2021

Last year, consumers moved toward digital more quickly than ever in light of the coronavirus pandemic. With store closures, safety concerns about being around other people, and more, consumers shifted to online shopping enough last year to push ecommerce to levels that weren’t expected until 2025! December 2. billion in revenue.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

FastSpring

FEBRUARY 19, 2019

Akamai’s Online Retail Performance Report looked at the data from approximately 10 billion users visits to top online retailers over the course of a month and found that: Even a 100-millisecond delay in website load time can hurt conversion rates by 7%. In Google’s own words : “Slow is always bad, especially in mobile.

Payment Services 96

Payment Services Mobile Shopping Carts Online Retail 96

Kissmetrics

MAY 9, 2018

At the beginning of 2017, the National Retail Federation speculated that online retail would grow 3x faster than the rest of the retail industry, with mobile e-commerce sales soaring. The rise of online shoppers has also shortened consumers’ patience. Online shoppers are looking for convenience.

eCommerce 234

eCommerce Shipping Costs Social Media SEO 234

ChannelAdvisor

NOVEMBER 20, 2019

If you’re not already excited about the 2019 holidays, here’s a reason to get even more geared up for the season: According to Deloitte, holiday e-commerce sales are going to be 14% to 18% higher than they were in 2018. Across channels, sellers can look forward to an anticipated $144 to $149 billion in online sales from November to January.

eCommerce 45

eCommerce Beauty and Health Shipping Costs Social Media 45

Retalon

JANUARY 31, 2019

We are in the midst of a retail transformation. Consumer behavior and mobile technology have dramatically changed the traditional retail model and it’s not over yet. As upstart online retailers mature, their desire to connect to their customers in a more personal manner is evolving.

Retail 32

Retail Mobile Online Retail Channel 32

ROI Revolution

MAY 6, 2021

With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. COVID-19 brings increased consumer openmindedness. The coronavirus pandemic accelerated consumers’ adoption of real-time payment options by 41% last year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Wiser

JUNE 26, 2018

There’s hope for the traditional, walk-in business in this fast-paced, tech-savvy era of retail. Many consumers and business owners are only choosing to see the 16 percent of brick and mortar retailers who are planning to decrease their locations within the year. Allow your customers to pick-up online purchases in your location.

Retail 105

Retail Shipping Costs Social Media Omnichannel 105