SellBrite

DECEMBER 29, 2017

As an ecommerce business owner, you might be taking some time off to reset, but you’re probably also spending some of your down time thinking about what you need to do to really hit the ground running and grow your business in 2018. Actionable Takeaway: Decide how your company will leverage and benefit from video in 2018.

eCommerce 149

eCommerce Gifts Shipping Costs Blog 149

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? Aside from loving their product, what makes you return?

Customer Loyalty 69

Customer Loyalty Customer Travel Customer Retention 69

Retail TouchPoints

FEBRUARY 26, 2024

Companies benefit equally from the responsible use of data, in the form of greater customer loyalty or better engagement with information their customers actually care about. Most recently, he was Acquia’s COO, leading all aspects of customer success, professional services, global support, security and operations.

Improvements 293

Improvements Payment Services Consumer Banking 293

Smile.io

DECEMBER 27, 2018

There’s a mantra often heard in business circles that says you should “always be optimizing.”.

Customer Loyalty 47

Customer Loyalty Customer 47

Smile.io

JANUARY 18, 2018

Welcome to 2018 - the holidays are over, you’ve accumulated a number of new customers, and now you need to win over their loyalty. Here’s everything you need to know to focus on customer loyalty and make 2018 your biggest year yet.

Customer Loyalty 43

Customer Loyalty Customer 43

Smile.io

FEBRUARY 9, 2018

Editor’s Note: This post was originally published in April 2013 and was updated for accuracy and comprehensiveness on February 9, 2018.

Customer Loyalty 54

Customer Loyalty Customer 54

Optimizely

MARCH 7, 2019

Consider the following stats from MarTech Today : The MarTech industry grew by 27% (1,500 new solutions) YoY from 2017 to 2018. In 2018 there were 6,829 MarTech solutions offered on the market. The total # of solutions in 2018 exceeds the total # of solutions from 2011-2016. It’s clear that MarTech is booming.

B2C 170

B2C Marketing Technology Customer Loyalty 170

Retail TouchPoints

FEBRUARY 10, 2021

Savage X Fenty was launched in 2018, and the brand is coming off a banner year with revenue growth of 200% and an increase of more than 150% in its active VIP member base, according to the company. “In

Fashion 144

Fashion Retail Customer Loyalty Management 144

Optimizely

MAY 20, 2019

Joining the Zaius leadership team are Kyle Flaherty, CMO, Greg Cypes, VP of Product, Rick Kenney, VP of Industry Strategy and Dan McNamara, VP of Customer Success. Zaius grew over 150% in 2018 and as we continue to expand, it’s important to bring added depth and experience to our team. Need an assist?

B2C 150

B2C Marketing Customer Customer Loyalty 150

Smile.io

JANUARY 30, 2024

Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.

Customer Loyalty 78

Customer Loyalty Customer Jewelry Social Media 78

Smile.io

FEBRUARY 16, 2024

In 2018, she launched the brand with her award-winning Flawless Cleanser.    Since then, the brand has grown into a holy grail staple for acne-prone customers worldwide. Ecommerce Manager, to learn more about how Dr. Sam’s customer loyalty program has evolved over time. 

Customer Loyalty 78

Customer Loyalty Shipping Costs Social Media Customer 78

Retail TouchPoints

AUGUST 11, 2022

Many brands launch gift card programs for all the right reasons: incremental sales, new customer acquisition, brand recognition and to build customer loyalty. Not to mention consumers love them, with 80% saying they plan to purchase more gift cards in 2022.

Gifts 226

Gifts Payment Services Payments Multi-channel 226

RTP blog

SEPTEMBER 28, 2018

Javelin’s 2018 Identity Fraud Report found account takeover fraud tripled in 2017, resulting in $5.1 He is responsible for leading more than 200 retailers and brands to increased revenue and customer loyalty through Radial’s omnichannel technology and payment and fraud solutions. billion in associated losses.

Payment Services 150

Payment Services PayPal Payments Customer Loyalty 150

Retail TouchPoints

JUNE 9, 2021

According to Coresight Research ’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. Amazon’s private label strategy isn’t unlike other retailers.

Shipping Costs 287

Shipping Costs Consumer Fashion Presentation 287

GetElastic

NOVEMBER 8, 2019

Still, those brands that can develop and maintain the best customer relationships are going to end up on top and ensure long-term success. Here are five ways to improve those customer relationships: 1. Reward loyalty. You don’t need to implement all of these but adopt those that make sense for your customers and business model.

Social Media 158

Social Media Customer eCommerce Customer Loyalty 158

lateshipment

FEBRUARY 26, 2020

pic.twitter.com/ZSaxL2bb9s — Russ Sedam (@rrs0725) December 29, 2018. 2) Lose Loyal Customers to Bad Delivery Experiences. 60-75% of customers will do business with a company again if the company handles a customer service issue fairly, even if the outcome isn’t in their favor.

Customer Experience 233

Customer Experience Shipping Costs Customer Shipping 233

Pivotree Blog

JULY 5, 2023

“Since the establishment of the new omnichannel B2B platform, we have been able to respond to these demands with more agility, and our customers have been reporting an immediate improvement in their user experience.

B2B 52

B2B Customer B2C Supplies 52

RTP blog

APRIL 9, 2018

As many as 43% of retailers surveyed expect a net increase in the number of brick-and-mortar stores they operate by the end of 2018 compared with 2017, according to an NRF study. While Nordstrom may have set the stage, it seems like all retailers are moving towards a robust and seamless brand presence across channels.

Customer Experience 150

Customer Experience Customer Omnichannel eCommerce 150

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 63

Customer Loyalty Customer Subscription Omnichannel 63

Optimizely

SEPTEMBER 18, 2018

STAT: There have been 45,982 posts (as of September 2018) on Instagram with the hashtag #questival. Each of the above brands has built a fanbase through clever marketing strategies, but also through having consistent communications with personality, a purpose, and a strong set of values that drive customer loyalty.

B2C 261

B2C Fashion Magazine Jewelry 261

Steve Dennis

MAY 13, 2018

Moreover, in what some see as a risky move —but I see fundamentally as an acknowledgement of customer loyalty, pricing power and a growing need to offset spiraling delivery costs—Amazon is raising the price of Prime membership by $20. Despite customer protestations, I am willing to bet that Amazon comes out way ahead on this move.

Shipping Costs 76

Shipping Costs Retail eCommerce eCommerce Marketing 76

RTP blog

MAY 10, 2019

Digitization Is An Essential Component Of Delivering On Consumer Expectations Customer loyalty is dependent on how effectively retailers can meet the expectations of consumers. It’s unequivocal that getting the right products to the right places in the shortest possible time frame is vital to delivering on consumer expectations.

Supplies 150

Supplies Retail Multi-channel Customer Loyalty 150

Optimizely

JULY 2, 2019

Ecommerce is growing incredibly fast — up more than 15% year over year in 2018, and on track for even more growth this year. Today’s customers expect a perfect experience — from your social media ads to your product pages to your checkout process to your email marketing to your packaging. Conversion Rate.

eCommerce 240

eCommerce X-cart Improvements Channel 240

Smile.io

AUGUST 30, 2023

The brand launched in 2018 with its award-winning Flawless Cleanser and has been making Dr. Sam’s 20+ years of expert advice accessible and easy to understand ever since. Dr. Sam’s advice for other ecommerce businesses Since 2018, Dr. Sam’s has grown into a successful ecommerce brand with a dedicated brand community.

eCommerce 53

eCommerce Merchant Services Payments Subscription 53

BigCommerce

DECEMBER 20, 2017

That latter reason had me asking these crazy smart, crazy successful folks what was on the horizon for ecommerce in 2018. That focus on 2018 was important –– and asking them after Cyber Five even more so. In 2018, one thing is guaranteed, Facebook Ad inventory will go up in cost. Ecommerce Growth Strategies For 2018.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

GetElastic

SEPTEMBER 15, 2021

B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. billion for SEO services in 2018 alone ( Source ). Brands and agencies in the USA invested $72.02

B2B 146

B2B eCommerce Customer SEO 146

GetElastic

FEBRUARY 26, 2019

Tissue brand Cottonelle also reported that their Dash Button integration contributed to them doubling their ‘share of wallet’ in the bathroom tissue category in 2018. Is the customer always right? Subscription companies that focus on replenishment (e.g., The future of automated retail in 2019.

Retail 141

Retail Subscription Technology Magazine 141

Wiser

NOVEMBER 1, 2018

Products have strong customer loyalty. Or, the same can happen if Brand A has very strong customer loyalty and Walmart isn’t concerned about shoppers buying from another brand. . However, this tactic doesn’t work so well if that retailer is named Walmart. Or Amazon. . Target’s Q2 revenue was $17.55

Retail 79

Retail Customer Loyalty Definition Online Retail 79

ROI Revolution

JUNE 19, 2019

billion in 2018. Since the point of loyalty programs is to forge a better relationship with customers, some retailers are exploring blockchain technologies to reinvent the customer loyalty program. Record Spending Predicted for Father’s Day 2019. billion , up 4.2% Of the 75.9%

eCommerce 68

eCommerce Gifts Department Stores Social Media 68

Optimizely

MARCH 27, 2018

Shoptalk 2018 was huge — the world’s largest conference for B2C, retail, and ecommerce innovation sold out for the third time in a row with more than 8,500 attendees from some of the biggest brands in the world. We want to make sure you didn’t miss any of the incredible content at Shoptalk 2018 and learned as much as possible.

B2C 150

B2C Omnichannel Channel Customer Experience 150

BigCommerce

FEBRUARY 23, 2018

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

GetElastic

AUGUST 27, 2019

As per the Statista DMO , “online sales of physical goods hit $634 billion in 2018, and it could cross $740.4 The right packaging helps you maintain customer loyalty and retain consumers. billion by 2023.” Insert product samples. In the ecommerce world, you should take every possible effort in product packaging.

Food and Beverages 110

Food and Beverages eCommerce Games Arts 110

Creating a Website Today

FEBRUARY 24, 2018

Reward repeat purchases, customer loyalty, and referrals. This app also helps you gain customer insights. Automated series capture customers at every point of the purchase. The post [2018] Shopify Plus Review (Transaction Fees, Pricing, And Features) appeared first on Create A Website Today. LoyaltyLion.

Shopify 36

Shopify Merchant Services Magento Multi-channel 36

Demac Media

JANUARY 18, 2018

Personalising the online shopping experience is not by any-means a new concept, but it will help you increase customer loyalty and new shopper retention rates. Having a loyal following of customers is worth A LOT to your business, but it will also be one of your biggest challenges to overcome. Personalization in 2018 and Beyond.

Customer Loyalty 31

Customer Loyalty Retail Customer Marketing 31

iVend

MAY 9, 2022

In the UK, more people are considering buying food directly from food producers , and only 32% of under-25-year-olds believe the future of food shopping will take place in a traditional supermarket, down from 58% in 2018.

Retail 52

Retail Supplies Customer Experience Travel 52

ESW

OCTOBER 21, 2019

Increasing customer loyalty is a fairly standard marketing tactic. Having customers pay you to join your loyalty program isn’t. Prime membership figures were revealed by Jeff Bezos for the first time ever in 2018. That’s exactly what dozens of brands and retailers are starting to do, however.

Shipping Costs 87

Shipping Costs Customer Payments Payment Services 87

Smile.io

OCTOBER 22, 2021

How to Name Your Loyalty Point Currency Editor’s Note: This post was originally published in March, 2016 and was updatedfor accuracy and comprehensiveness on Nov 22, 2018. Previously we’ve talked about the importance of selecting the right name foryour loyalty program [/5-examples-of-loyalty-program-names-done-right/].

Social Media 79

Social Media Customer Loyalty Subscription Blog 79