Harry Rosen Goes ‘Headless’ to Support Digital Service Shift
Retail TouchPoints
DECEMBER 18, 2020
The digital transformation initiative, aptly called “Project Herringbone” internally, was initiated by Ian Rosen, VP of Digital and Strategy and son of CEO Larry Rosen, who took the helm in 2018. Stylists pre-select items based on clients’ needs and preferences and then fill virtual shopping carts for them to review.
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