Tue.May 21, 2024

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InfoSec 2024: Balancing opportunity against risks

Forrester eCommerce

In 2024, about 30 billion records from almost 4000 entities were breached, the so-called mother of all breaches, and we haven’t even hit the summer yet. Beyond data breaches, the threat landscape has evolved from run of the mill and opportunistic attacks a few years ago, to more sophisticated and targeted campaigns.

Customer 264
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Here’s the Scoop: Petco Now Offers Dog-Friendly Ice Cream

Retail TouchPoints

Petco , partnering with Van Leeuwen Ice Cream and human-grade dog food brand Ollie , will offer canine-safe ice cream for hot dogs seeking a cool treat. The non-dairy peanut butter and banana recipe is now available at Van Leeuwen scoop shops across the country, as well as at most Petco locations and online at petco.com for BOPIS orders. Additionally, customers starting an Ollie subscription from June 3-13 will receive a free pint with their purchase.

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Our New Converstational AI Wave: GenAI And LLMs Drive A Vendor Revolution

Forrester eCommerce

Let me start by stating the obvious: Automation has its best home in the contact center. At many brands, agents make up 10% of the workforce. They are the face of your brand to your customers, providing critical empathy and solving important problems.

Customer 525
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IPSY Hires Netflix Alum as Chief Marketing Officer

Retail TouchPoints

Francine Li Beauty curation and membership company IPSY has hired a new Chief Marketing Officer (CMO) to support the brand’s growth and innovation. Francine Li will report to CEO Scott Gilbertson, leading all marketing and communications to not only effectively engage current community members but also reach new customers. As someone who is deeply passionate about diversity, equity, and inclusion, Li also will work with IPSY leadership to advance these company-wide efforts. “Francine is a

Marketing 244
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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Go Alone To Go Quickly And Fail Or Go Together To Go Far And Succeed

Forrester eCommerce

I recently published new research – Establish An Enterprise And Security Architecture Partnership To Improve Collaboration – which covers the importance of fostering partnership between Enterprise Architecture (EA) and Security Architecture (SA). Initially, I set out to uncover what friction existed between the two functions.

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Unlocking Retail Growth: The Power of Network Analytics for Strategic Insights

Retail TouchPoints

The retail landscape is transforming, driven by rapid technological advancements and changing consumer behaviors. In this dynamic environment, making informed, data-driven decisions has become a cornerstone of competitive advantage and operational success. Against this backdrop, network analytics emerges as a pivotal tool for retailers. By analyzing data derived from network traffic, retailers can unlock profound insights into customer behavior, store performance and inventory efficiency.

More Trending

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Hanna Andersson Taps FTD Exec for Chief Technology Role

Retail TouchPoints

Hanna Andersson has named Mike Frazzini, most recently Technology Chief of Staff at FTD , as its new Chief Technology Officer (CTO). Frazzini, who will report to CEO Aimée Lapic, brings 25 years’ experience in delivering effective software products, systems integrations and solutions for ecommerce, business intelligence, ERP, finance and operations.

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Federated Delivery – How Roche Massively Scales Integration

Forrester eCommerce

As integrations and APIs scale, the traditional central integration delivery team quickly becomes the central bottleneck team. Overwhelmed by demand, it becomes overworked while the pace and scale of delivery slows for IT organizations dependent on it.

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RILA Debuts Greenhouse Gas Measurements Database for Consumer Products

Retail TouchPoints

The Retail Industry Leaders Association has partnered with Optera to launch the Direct-Use Product Emissions Database (DPED) , to provide retailers and their suppliers with an aligned database for quantifying greenhouse gases emitted during use by appliances, electronics and power equipment. The DPED’s goal is to foster uniform metrics for comprehending and managing scope 3, category 11 direct-use emissions across the industry.

Consumer 226
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Real Talk With Ecosystem Partners: GTM Evolution

Forrester eCommerce

Early in my career, I received wise but tough coaching from a manager regarding struggles with a new colleague on a strategic project – pull them aside and have a real, candid conversation with the pursuit of clarity and understanding for the sake of the shared vision and mutual success.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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BMW, Jaguar Land Rover, and Volkswagen Used Banned Chinese Parts

RetailWire

BMW, Jaguar Land Rover (JLR), and Volkswagen (VW) have been found to have utilized components from a banned Chinese firm, implicating potential ties to forced labor practices.

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Global Retail E-Commerce Sales Will Reach $6.8 Trillion By 2028

Forrester eCommerce

Forrester's Global Retail E-Commerce Forecast, 2024 To 2028 report provides a five-year forecast of online and offline retail sales for 40 countries.

eCommerce 251
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Party City to re-open 3 stores featuring new format

RetailDive

The locations in Maryland, Florida and New Jersey have new design elements including a “balloon shopping experience” and “birthday worlds.

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What Is a Brand Story? (With a Brand Story Template) | Salsify

Salsify

As more and more consumers head online, it’s increasingly important for brands to foster relationships with shoppers instead of relegating themselves to faceless entities — if they want to win sales, that is.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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Target Is Slashing Prices on 5,000+ Items To Combat Inflation

RetailWire

Target has initiated a sweeping price reduction campaign, aiming to alleviate the burden of inflation on consumers while luring back wary shoppers.

Consumer 105
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A glimpse into a future Macy’s

RetailDive

The department store has provided financial metrics for the fleet of stores that will survive a massive downsizing over the next three years.

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Footwear Brand Manages Distribution with Wiser

Wiser

Maintaining an effective distribution network is not only costly but paramount for ensuring products move seamlessly from the brand to the consumer. The allure of parallel imports for shoppers, with their often competitive prices and unique styles not typically available in the domestic market, poses a significant challenge. However, these unauthorized distributions risk diminishing brand perception and product value, given the potential lack of authenticity and post-sale support that official c

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Vineyard Vines opens at Disney Springs

RetailDive

The lifestyle brand opened its 14th store minutes away from one of Florida’s top tourism destinations.

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Get MACH Ready with Orium, Commercetools, and Contentstack

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New Ecommerce Tools: May 21, 2024

Practical eCommerce

This week: updates on tax compliance, accessibility, inventory, cross-channel order fulfillment, chargebacks, and management for perishable-goods brands. The post New Ecommerce Tools: May 21, 2024 appeared first on Practical Ecommerce.

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Walmart fires back at Amazon in fast delivery race

RetailDive

The retailer delivered 4.4 billion items over the past 12 months with either same-day or next-day speeds.

Retail 109
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Burger King Introduces Cheesy Menu Additions

RetailWire

Burger King's latest menu expansion is sure to catch the attention of cheese aficionados everywhere.

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Lowe’s beats expectations despite soft Q1

RetailDive

Net sales at the home improvement retailer fell over 4% in part because of a decline in big-ticket DIY spending.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Pedigree Dog Food Recall Over Pieces of Loose Metal

RetailWire

The kibble recall affects the brand's 44-pound bags sold at Walmart.

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Coach scraps its copyright infringement lawsuit against Gap

RetailDive

The complaint, filed last month, focused on the use of the word “coach” on Old Navy T-shirts.

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Cheez-It Cheez-In Diner Pops Up in Woodstock for One Week

RetailWire

This summer, Cheez-It fans have a new reason to hit the road to the Catskills in New York.

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Pork Farms unveils Four Mini Ploughman’s Pork Pies with Cheese & Pickle

TalkingRetail

Pork Farms has added four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle. The four-pack Mini Ploughman’s Pork Pies with Cheese & Pickle is an expansion of Pork Farms’ successful Four Mini Pork Pie range.

Retail 59
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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Vox Reveals Subscription Program as News Publishers Rally To Broaden Revenue Sources

RetailWire

As Vox approaches its 10th anniversary, the company is implementing a big shift in its business model.

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Usdaw calls for a protection of shop workers law in Northern Ireland amid rise in theft

TalkingRetail

Retail trade union Usdaw is deeply concerned by recorded crime statistics from the Police Service of Northern Ireland (PSNI) showing a 20% uplift in shoplifting in the last twelve months.

Retail 59
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Replatforming Implementation: Time To Execute!

Fabric Blog

I love executing because there are two thrills in a major replatform of any kind. The first is the day you sign the contracts with the partner and platform provider. Sometimes the process to get to this point takes almost as long as the implementation itself. But there are SO MANY UNKNOWNS when you start a process. This upfront effort I’ve been writing about for two months de-risks these implementations.

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ACS urges Scottish government to drop additional HFSS Restrictions

TalkingRetail

ACS (the Association of Convenience Stores) has responded to the Scottish government’s consultation on HFSS restrictions, with a call to save consumers and small businesses from additional costs as the nation emerges from the cost of living and cost of trading crisis.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.