2019 2023 Customer Retention Multi-channel 
Smile.io
JANUARY 30, 2024
Loyalty programs are essential for customer retention and a necessary foundation for building customer loyalty in ecommerce. Whether it’s a points program, a simple referral program, or a multi-tiered VIP program, a loyalty program aims to turn one-time customers into repeat customers and build a loyal following.
ROI Revolution
DECEMBER 2, 2021
increase over 2019 when ecommerce holiday sales capped at $19.6 Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 November 11.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ROI Revolution
AUGUST 5, 2021
Claim your copy so you can profit off of this channel’s meteoric rise. increase over 2019. In June 2021, ecommerce was up 95% over June 2019. Every category was up over 2019 except for lodging, which declined 2.5%. billion in 2019. Target was not in the top 10 at all until 2019, when it accounted for 1.1%
ROI Revolution
JULY 1, 2021
Claim your copy so you can profit off of this channel’s meteoric rise. billion in 2019 and a whopping 148.2% The pandemic potentially hindered growth last year, with Prime Day sales surging a significant 71% in 2019. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.
ROI Revolution
JANUARY 5, 2022
For comparison, in 2019, ecommerce sales made up just 11.1% In light of changing habits brought on by the pandemic, buy now/pay later (BNPL) services are expected to grow 44% this holiday season over 2019, with apparel, electronics, and grocery coming in as the top categories. billion in 2019. trillion to make up 21.8%
ROI Revolution
JUNE 1, 2021
In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.
ROI Revolution
NOVEMBER 4, 2021
increase over 2019 when ecommerce holiday sales capped at $19.6 Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. By 2023, it’s expected that B2B brands and retailers will spend upwards of $14.5 October 13.
Expert insights. Personalized for you.
78 
Let's personalize your content