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American Eagle Plans up to 250 Store Closures, Looks to Aerie for Growth

Retail TouchPoints

By 2023, the company aims to have 500 to 600 Aerie stores in operation and expects revenue from this brand to double to $2 billion. With American Eagle revenue expected to remain roughly flat through 2023, Aerie will be the driver of growth for the organization over the next few years, said Mike Mathias, CFO of AEO.

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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

This multi-media approach often leads to faster and more efficient problem resolution. In 2019 alone, organizations using chatbots saved $300,000 on average because chatbots can handle nearly 70% of chats from start to finish, meaning no one gets dragged away from their work. Don’t underestimate the power of automation.

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Sensory Enabling Technologies are Radically Reshaping the Future of Digital Retail

Retail TouchPoints

From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. augmented reality) to fully virtual (e.g.

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7 Major Digital Marketing Trends in 2023: Optimize Customer Experience With AI

MagentoBrain

The following will describe the seven major marketing trends in 2023 for readers, as well as six tool applications that marketers cannot ignore! This blog will take you to discuss the latest digital and online marketing trends in 2023, and how marketers can prepare and respond to these market trends.

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How Will Online Buying Evolve in 2022 and Beyond?

GetElastic

Then came the “delivery marketplaces” like Uber Eats and Grub Hub which expanded the opportunity to digitally order your dinner and providing more local restaurants a channel to sell online. Buying behavior has shifted and we the buyer are expecting better, multi-channel experiences. Building a marketplace of you own?

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Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Retail TouchPoints

Detenber isn’t the retailer’s only recent hire as CEO Scott Williams, who took the helm in 2019, works to transform the business. We’re a multi-threaded specialty retailer, meaning our categories are pretty broad — everything from key fob battery replacement and programming to device repair to marine batteries,” Detenber noted. “

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McArthurGlen reports solid recovery

365 Retail

Across all 26 of its centres, customers have come back with a much stronger intent to purchase which is also driving performance: Since the centres re-opened, each guest is spending over 11% more during their visit vs 2019. At the same time, they are spending 9% more in each individual store vs 2019. New digital services.

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