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Tackling the Growing Problem of Fashion Returns Earlier in the Supply Chain

Retail TouchPoints

While ecommerce was already on the rise prior to the COVID-19 pandemic, the historic shift in customer expectations and behaviors fueled the explosive growth of online shopping. What customers don’t see is that their returns actually have negative logistical and financial implications for ecommerce sellers.

Supplies 327
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Franchise Group to Acquire Pet Supplies Plus for $700 Million

Retail TouchPoints

Pet Supplies Plus will sell itself to Franchise Group in an all-cash transaction valued at approximately $700 million. Pet Supplies Plus operates more than 500 locations, of which nearly 60% are franchised, with more than 185 new stores in various stages of development nationwide.

Supplies 299
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8 Key Ecommerce Automation Strategies That Drive Sustainable and Profitable Growth

Retail TouchPoints

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% in 2019 to 14.9% in 2019 to 14.9% The ultimate approach that smart ecommerce companies follow in that regard is automation. But then it fell to 12.2%

eCommerce 363
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Macy’s Declines to Spin Off Ecommerce Operations, Citing ‘High Execution Risk’

Retail TouchPoints

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

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Adobe: Consumers Will Spend More Online in First 10 Months of 2021 than All of 2019

Retail TouchPoints

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? That’s 9% more than the comparable period last year and 58% more than 2019.

Consumer 257
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eCommerce Returns: What To Expect From The 2020 Holidays

Groove

With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021. billion, which was a 15% increase compared to 2019. How To Face High eCommerce Return Rates.

eCommerce 363
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Top Risks For Retail Businesses In 2021 (And in The Next Decade)

Retail TouchPoints

This situation has forced retailers worldwide to adapt to a slew of new consumer demands while juggling a precarious supply chain. This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. Indeed, Statista predicts ecommerce revenue to reach $563.4 million by 2025, up from $431.6

eCommerce 306