Retail TouchPoints

JUNE 11, 2020

Inditex may close 1,000 to 1,200 stores as the retailer puts a greater emphasis on e-Commerce operations. The retailer expects online sales to account for 25% of its total by 2022, up from 14% in fiscal 2019. into its proprietary e-Commerce platform, along with an additional €1.7

eCommerce 207

eCommerce eCommerce Platforms Omnichannel Fulfillment 207

Ecommerce Guru

JANUARY 9, 2020

Nowadays, E-Commerce Industry is growing at a very fast pace. It’s one of the best ways so that most of the people can shop anything through the e-commerce store by sitting under one roof. If we look behind, An E-Commerce Retail Sales amounted to over $340 billion in 2015.

eCommerce 94

eCommerce Retail 94

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. This year, US cosmetics and beauty retail e-commerce sales will more than double 2019’s figures. Four Trends Facing the Beauty Industry.

eCommerce 95

eCommerce Beauty and Health Social Media Specialty Retailers 95

Retail TouchPoints

AUGUST 20, 2020

Retail Ecommerce Ventures (REV) has added a new brand to its collection by acquiring certain assets of Modell’s Sporting Goods for $3.64 The purchase includes Modell’s trademark name, intellectual property, e-Commerce database and other assets related to its e-Commerce business, including the signature “Gotta Go to Mo’s” jingle. .

eCommerce 227

eCommerce Sporting Goods Retail Omnichannel 227

ChannelAdvisor

JANUARY 2, 2020

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. 2020 Essential E-Commerce Calendar. Start the decade and the year off right with this essential e-commerce calendar. This popular biannual resource will help you prepare for everything e-commerce and retail-related from January through June.

eCommerce 59

eCommerce Webinar Shipping Costs Download 59

Retail TouchPoints

AUGUST 17, 2022

It’s hard to say that 2022 has been the year of ecommerce so far. According to the latest Mastercard SpendingPulse report, ecommerce transactions have declined 1.8% in 2019 to 14.9% in 2019 to 14.9% The ultimate approach that smart ecommerce companies follow in that regard is automation. But then it fell to 12.2%

eCommerce 361

eCommerce Payment Services Channel Social Media 361

Ecommerce Platforms

JANUARY 4, 2019

Is your business joining the ecommerce revolution? trillion in retail ecommerce sales projected worldwide for 2021. Companies embracing ecommerce marketing strategies are experiencing rapid growth. Prepare for the exciting future of ecommerce by implementing the emerging trends of 2019. B2B Ecommerce Is Exploding.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

BigCommerce

APRIL 29, 2020

The ecommerce industry is booming. According to Statista, it was worth $3.535 billion at the end of 2019. That’s after year-on-year…

eCommerce 523

eCommerce 523

Frooition

JANUARY 3, 2019

Even if you’ve already made personal resolutions, it’s not too late to make some resolutions for your e-commerce business. Below are five easy e-commerce resolutions for 2019 that could change your business and your life: 1. Get competitive with delivery. Something to suit every customer. Explore New Marketplaces.

eCommerce 58

eCommerce Social Media Merchant Services eCommerce Marketing 58

Groove

OCTOBER 15, 2018

With frequent algorithm changes, new search engine feature updates and conflicting advice, many e-tailers are unsure of where to start with eCommerce SEO. That’s why we’re pulling back the curtain on a few of our tried-and-true eCommerce SEO strategies for 2019 that can drive serious results. Optimize for Mobile.

SEO 271

SEO eCommerce Mobile Improvements 271

Ecommerce Platforms

JANUARY 29, 2019

Most users struggle when trying to pick the best ecommerce software. We want to help you find your way around all that noise and point you towards the top ecommerce software in the market so that you can make an educated decision when building an online store. “What is ecommerce software, anyway?” Just want our no.1

eCommerce Software 188

eCommerce Software eCommerce Payment Services Merchant Services 188

Fabric Blog

APRIL 19, 2021

Each year e-commerce claims a larger share of the total retail market. in 2019 was the biggest yearly increase yet. In 2020, 21.3% of retail sales occurred online. The rise from 15.8% Customers continue to shift toward digital sales channels because of the convenience and larger selection of products.

eCommerce 98

eCommerce Channel Marketing Retail 98

Forrester eCommerce

MAY 23, 2019

To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” ” Last week, we spoke to Sam Stern about how employee experience will impact retailers in 2019.

Retail 408

Retail Online Retail 408

Forrester eCommerce

MARCH 2, 2020

Forrester’s customer experience (CX) research team published more than 100 reports in 2019. The report is called Forrester’s Top CX Research Findings Of 2019. I just published a report that pulls together our most important CX findings from those publications and highlights them in one place.

Customer Experience 382

Customer Experience Customer 382

Fabric Blog

APRIL 29, 2021

In 2019, e-commerce represented 55% of the company's total sales and, in 2020, it represented 71%. Williams Sonoma is a publicly traded consumer retail company that sells kitchenware and home furnishings.

Mobile eCommerce 96

Mobile eCommerce eCommerce Home Furnishings Mobile 96

Forrester eCommerce

NOVEMBER 8, 2018

Our Predictions 2019 guide, “Transformation Goes Pragmatic,” is live. What do we mean by pragmatism? A sense of realism, practical steps, a desire for tangible outcomes. It’s a good description for what we are seeing in a market that carried ambitious strategies into 2018 but ran afoul of internal headwinds.

Marketing 419

Marketing Customer Experience Technology Customer 419

Fabric Blog

FEBRUARY 22, 2021

Furqan Munir is the product manager for our order management system (OMS) and was previously the Head of Groupon Goods in the EMEA from 2013 to 2019. Groupon’s expansion through international e-commerce contributed to $1B in sales processed by Groupon Goods in 2019.

eCommerce 88

eCommerce Management Blog 88

Retail TouchPoints

FEBRUARY 22, 2022

Board of Directors announced that the company’s ecommerce operations will remain integrated within the larger business, not spun off into a separate company. . Activist investor Jana Partners took a stake in Macy’s in October 2021 and pushed the company to separate its ecommerce business from its brick-and-mortar operations.

Operations 263

Operations eCommerce Omnichannel Supplies 263

Forrester eCommerce

APRIL 23, 2019

Forrester predicted in late 2018 that automation would become the tip of the digital transformation spear in 2019, impacting everything from infrastructure to customers to business models. Now that we’re four months in, we’ve evaluated whether our five specific predictions are on track.

Customer 417

Customer 417

Kissmetrics

MAY 9, 2018

E-commerce seems to be eating up the retail world right now. Here are the five most important factors for success in e-commerce that you can’t afford to ignore. First, let’s talk about why so many e-commerce businesses struggle in the first place. Why many e-commerce businesses struggle.

eCommerce 234

eCommerce Shipping Costs Social Media SEO 234

Forrester eCommerce

MAY 29, 2019

To help retailers and brands plan for 2019, Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” Recently, we spoke to Michele Goetz about how artificial intelligence will affect retailers in 2019.

B2C 358

B2C Marketing Retail Online Retail 358

Forrester eCommerce

APRIL 18, 2019

To help retailers and brands plan for 2019, Claudia Tajima and I are interviewing our Forrester peers to discover how their 2019 predictions will affect retail for our series: “Applying 2019 Predictions to Retail.” thinks retailers and brands should expect and focus on regarding automation in 2019. Here’s what J.P.

Retail 379

Retail Technology Customer 379

BigCommerce

JUNE 4, 2020

Ecommerce is growing faster than ever. In 2019, ecommerce generated $3.5 trillion in sales and is expected to hit $4.9…

eCommerce 418

eCommerce Marketing eCommerce Marketing 418

Retail TouchPoints

SEPTEMBER 4, 2020

Behavioral Personalization : In the post-COVID era the closure or inaccessibility of physical stores has led to an acceleration in the movement of sales towards e-Commerce. Many e-Commerce sites have experienced increases in traffic and sales volumes equivalent to the holiday period in a normal year. According to the U.S.

eCommerce 140

eCommerce Multi-channel Merchant Services Department Stores 140

Groove

JANUARY 28, 2019

To help, we've outlined three mobile eCommerce trends to watch, as well as included considerations for a successful mobile strategy. Mobile eCommerce Trends. Offer Native Mobile eCommerce Checkouts. Thankfully, the days of pinch and zoom are far behind us when it comes to mobile eCommerce. Deploy the Strategy.

Mobile eCommerce 270

Mobile eCommerce Mobile eCommerce Social Media 270

BigCommerce

AUGUST 31, 2020

Ecommerce drove 13% of total B2B sales in the U.S. Forrester projected in December that share would reach…

B2B 485

B2B eCommerce 485

Forrester eCommerce

JUNE 4, 2019

To help retailers and brands plan for 2019, Researcher Claudia Tajima and I are interviewing experts within Forrester for our series, “Applying 2019 Predictions To Retail.” Last week, we spoke to Emily Collins about how loyalty trends will affect retailers this year. This week, Claudia interviewed Jennifer Belissent, Ph.D.

Retail 402

Retail Consumer 402

Retail TouchPoints

SEPTEMBER 17, 2021

New data from the Adobe Digital Economy Index highlights the staying power of online shopping habits formed during the pandemic, seemingly answering one of the biggest questions of the year: will ecommerce continue to grow, or settle down to pre-pandemic levels? That’s 9% more than the comparable period last year and 58% more than 2019.

Consumer 223

Consumer Home Furnishings Apparel eCommerce 223

Retail TouchPoints

JUNE 1, 2020

For me, a store layout, just like an e-Commerce web site layout, should be customer-centric at its heart. The same principle should apply to e-Commerce, and fortunately rearranging the “floor plan” of a web site doesn’t involve physically moving heavy shelving units. Test Different Solutions To Find What Works.

eCommerce 142

eCommerce Retail Toys Demo 142

ChannelAdvisor

SEPTEMBER 30, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. 2020 E-Commerce Tech Preview. Wouldn’t it be great if there were a way to see the biggest e-commerce trends right now — without having to dig through piles of reports? Unified commerce. Spotlight on Success. Today, you can.

eCommerce 55

eCommerce Webinar Beauty and Health Outdoor 55

Forrester eCommerce

DECEMBER 19, 2019

What were some of your favourite (professional related) things in 2019? Every year in my personal life with my mother & sisters, we like to celebrate products, lessons learned and life hacks that we discovered throughout the year (yes, geek alert!). This year, I’m doing it with all of you in my professional life. Feel […].

360

360

Forrester eCommerce

MAY 14, 2019

In 2019, the pressure on insurance business and technology leaders isn’t letting up. Earlier this year in Forrester’s “How Five Drivers Will Shape Insurance Business Technology Investments In 2019” report and webinar, we examined the drivers shown here that are shaping insurance business priorities. What Did We Learn?

Webinar 361

Webinar Technology Customer 361

Forrester eCommerce

MAY 6, 2019

Well, we aren’t economists, so we are going to revisit Forrester’s 2019 CIO predictions to see if they have come to fruition. They say the best thing about being an economist is making your next prediction and not telling people why your last prediction may have been wrong. Let’s review. Things We Feel Really Good […].

Information 391

Information Technology Customer 391

Groove

JANUARY 8, 2021

With online returns expected to hit record highs, many eCommerce retailers must adjust their business operations and return policies to ensure a positive customer experience. eCommerce Returns: What To Expect In Early 2021. billion, which was a 15% increase compared to 2019. How To Face High eCommerce Return Rates.

eCommerce 363

eCommerce Fulfillment Subscription Consumer 363

Forrester eCommerce

NOVEMBER 7, 2018

These themes are far from done; however, 2019 sees a distinct shift in emphasis — winter is coming. In 2019, economic uncertainty stalks the halls, and budgets will see pressure. Many firms […].

Operations 379

Operations Management 379

ChannelAdvisor

JUNE 29, 2022

The beauty industry is getting a digital makeover, according to eMarketer’s new report, US Beauty E-Commerce 2022: How to Win Over Gen Z and the Ever-Evolving Online Shopper. This year, US cosmetics and beauty retail e-commerce sales will more than double 2019’s figures. Four Trends Facing the Beauty Industry.

eCommerce 52

eCommerce Beauty and Health Social Media Specialty Retailers 52

ChannelAdvisor

JULY 1, 2019

Welcome to ChannelAdvisor Pulse, our monthly e-commerce newsletter. Believe it or not, it’s that time of year when all eyes in e-commerce inevitably turn toward the upcoming holiday season. Below are some resources that you can use to keep you on the right track for the rest of 2019. . Summer Planning (and Beyond).

eCommerce 45

eCommerce Webinar eCommerce Platforms Multi-channel 45