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Preparing for the Rise in Online Retail Returns

Retail TouchPoints

How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. It is clear that the best way to avoid returns, especially for online retailers, is by using technology to improve accuracy and personalize the experience.

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Amplify Your Online Presence in Three Steps

Retail TouchPoints

Last year, multiple lockdowns and store closures forced fashion retailers to go online. We have seen new shops, small shops and global fashion brands create or add a stronger online presence to adapt to the changes the pandemic created. . Online is Now a ‘Need to Have’. billion online with U.S.

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Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight

Retail TouchPoints

Cutting Fraud to Claw Back Costs Retailers are pushing back. For instance, in 2019, Asos said it would begin deactivating the accounts of serial returners on its site. Some fashion brands, including Zara, J.Crew and Uniqlo , have begun charging for returns in order to claw back lost revenue and dissuade certain behaviors.

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What to sell on eBay in 2019

Frooition

Competition is fierce, trends change fast, and popular items can quickly fall out of fashion. Read more » The post What to sell on eBay in 2019 appeared first on. Decide who to.

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With Growth Top-of-Mind, Luxury Brands Focus on Digital Goods and Virtual Experiences

Retail TouchPoints

Many members of this young, savvy demographic are exchanging their dependence on fast-fashion destinations like SHEIN , choosing to invest in quality over quantity. For example, the brand “hired” Noah, Alibaba’s fashion virtual idol, to host a livestream in September 2022, and nearly quadrupled its daily gross merchandise value.

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Industry Updates: California Privacy Act, Online Grocery Shopping, & Gen Z Fashion

ROI Revolution

Online Grocery Shoppers Remain a Minority. In 2019, just 11.0% of consumers said they go online grocery shopping at least once per month including pick-up and delivery. of consumers say they go online grocery shopping at least once per week, which was unchanged from 2017. This stat is up from 9.0%

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Ecommerce Trends 2019: 7 New Retail Consumer Habits for a New Year

ecomdash

Last year saw new tech clashing with old methodologies, with business trends wavering from old-fashioned to ultra-modern. Even after the dust has settled, it’s still too close to call which side won… So where does that leave the ecommerce trends of 2019? Which ecommerce trend are you looking forward to using most in 2019?