Forrester eCommerce

NOVEMBER 7, 2018

“The visionaries will forge ahead; those hoping for immediate industry and process transformation will give up.” I’m repeating it here, because it’ll continue to hold true for 2019 — with one proviso: There’s a real risk that we’ll experience the beginning […].

Blog 371

Blog Technology 371

Forrester eCommerce

APRIL 17, 2019

To help retailers and brands plan for 2019 and beyond, Claudia Tajima and I are interviewing our Forrester peers to discover how their 2019 predictions will affect the retail industry for our blog series “Future of Retail: Applying 2019 Predictions to Retail.”

Blog 254

Blog Retail B2C Other 254

Forrester eCommerce

NOVEMBER 8, 2018

As we move into 2019, Forrester sees digital transformation as a continued driving force for the software industry, pushing teams to accelerate their innovative efforts.

Technology 333

Technology 333

Forrester eCommerce

NOVEMBER 5, 2018

Next year, the biggest challenges to the cybersecurity industry will come from outside forces. In 2019, geopolitical trends will reintroduce old enemies and escalate issues of cyberespionage and sabotage.

Technology 372

Technology Information 372

Forrester eCommerce

JANUARY 31, 2019

2018 brought no calm to the smartphone industry, and Apple’s Q1 2019 earnings are an indication that this trend will continue this year. After years of consistent double-digit growth rates, a slowdown in smartphone sales that started in 2017 continued in 2018. Some reasons behind this include: Slowing Down of Major Economies.

Mobile 311

Mobile Consumer 311

ROI Revolution

JANUARY 22, 2020

Top Ecommerce Acquisitions of 2019. 2019 saw over 29 online retail acquisitions among Top 1000 and Next 1000 retailers. Another notable 2019 acquisition comes from PayPal, who acquired Honey for $4 billion. 2019 Sales: By the Numbers. This helped close out 2019 with a 13.9% Looking for more industry insights?

Shipping Costs 78

Shipping Costs PayPal Shipping Online Retail 78

Forrester eCommerce

MAY 28, 2019

I will be attending the 2019 In|Vest conference this July in New York. Like everyone else in the industry, I am keen to hear the latest on what’s happening in digital wealth management from incumbents like J.P. Morgan and its no-fee investing app You Invest, including whether it will evolve it to offer digital advice […].

Management 319

Management 319

Forrester eCommerce

JANUARY 13, 2020

We calculated it for you — at least if you are in one of the 15 industries that our new report “How Customer Experience Drives Business Growth, 2019” features. Want To Know The $ Value Of Improving CX By One Point? And if you aren’t, check out how we calculated the upside of CX (see […].

Customer Experience 293

Customer Experience Improvements Customer 293

ROI Revolution

OCTOBER 9, 2019

Published October 16, 2019. 2019 Holiday Season Could Jump 18% in Online Sales. For the 2019 holiday season (defined as November through January), online sales are predicted to grow in the range of 14% to 18% compared to 2018. Looking for more industry insights? billion spent online in 2018.

Beauty and Health 60

Beauty and Health Books Department Stores Mobile 60

Forrester eCommerce

JANUARY 24, 2019

2019 marks my third year attending the NRF Big Show. I’ve been to enough shows to have an informed opinion, but few enough that it still feels new. Goldilocks approved! A few quick impressions: China and Brazil are making headlines. NRF says 99 countries were represented in its 37,000 attendees this year.

Information 317

Information Events Retail 317

Forrester eCommerce

MARCH 5, 2020

in 2019 to 4.2% Even before the threat of coronavirus, the US economy was poised for a slowdown in 2020. Slowing real GDP growth of 2% or less in turn will lead to slower growth of US tech budgets: from 4.5% in 2020 and 4% in 2021, according to Forrester’s latest US tech budget forecast: […].

Consumer 312

Consumer Technology Marketing Customer 312

ROI Revolution

DECEMBER 11, 2019

Published December 11, 2019. Take a look at ROI’s Cyber 5 2019 Recap to see even more impactful Cyber 5 statistics. On December 3, 2019 the Google founders unwound that structure by making Pichai CEO of both Google and Alphabet. Looking for more industry insights? Cyber 5 Sales Hit $28.49 billion , up 17.7%

Shipping Costs 78

Shipping Costs Merchant Services Shopping Carts Mobile 78

Sailthru

MAY 13, 2019

That’s why our friends at Campaign Monitor compiled The Ultimate Email Marketing Benchmarks for 2019: By Industry & Day. They allow you to see how your campaigns compare to industry standards and find opportunities to improve your strategy and, ultimately, get better results. . Top Industries by Open Rate.

Marketing 112

Marketing Improvements Information Other 112

Retail TouchPoints

JANUARY 3, 2022

Enhancing sustainability in retail and related industries is extremely complex — and that’s putting it mildly. The fashion industry is built on a cycle of overproduction and overconsumption,” said Kalya Marci, Market Analyst at EDITED in an interview with Retail TouchPoints. “As Only 34% of products sold in the U.S.

Fashion 228

Fashion Apparel Consumer Accessories 228

Retail TouchPoints

JULY 16, 2020

this past month compared to June 2019. increase compared to June 2019. Chamber of Commerce, the Business Roundtable and other industry groups that calls for a national mask standard. Online sales continued their strong growth trajectory, increasing 23.5% Total retail sales, which include food service, also grew in June, to $524.3

Retail 250

Retail Consumer Other Improvements 250

Forrester eCommerce

NOVEMBER 28, 2018

The healthcare industry is experiencing some much-needed transformation and disruption. Looking ahead to next year, we made five bold predictions. Watch the video below to learn what is in store for the future of healthcare. Click here to […].

Webinar 322

Webinar Customer Experience Customer 322

Forrester eCommerce

JANUARY 13, 2022

The 2019 publication, Take the Mystery Out of AI For IT Operations (AIOPs) was a widely read Forrester report. It addressed lots of the core questions our industry had about this new thing called AIOps. It also went on to provide an approach for achieving the 2019 goal of AIOps. Like all new concepts, we […].

Operations 366

Operations Technology 366

Forrester eCommerce

FEBRUARY 4, 2019

From last year’s survey, we highlighted five key trends from the survey that we saw in the search marketing industry. I am pleased to announce that Forrester and SEMPO (Search Engine Marketing Professional Organization) are partnering for the second year in a row to field a Search Marketing Survey.

Search Marketing 371

Search Marketing Marketing 371

ROI Revolution

NOVEMBER 8, 2022

At the onset of the coronavirus pandemic , the food and beverage industry experienced some major ecommerce growth as consumers shut their doors and relied on food delivery more than ever. In fact, food delivery app revenue surged by $4 billion in 2020 compared to 2019! Tying It All Together: Food & Beverage Industry Stats.

Food and Beverages 78

Food and Beverages Automotive Electronics Apparel 78

CPC Strategy

MAY 13, 2019

Online sales grew by nearly 35% in the CPG industry last year, highlighting a fast-growing segment in an otherwise slow-growth industry. The post 7 CPG Industry Trends and Opportunities For Digital Retailers in 2019 appeared first on Retail Performance Marketing Blog - CPC Strategy. Once bolstered.

Retail 83

Retail Blog Marketing eCommerce 83

Ecommerce Platforms

JANUARY 4, 2019

Prepare for the exciting future of ecommerce by implementing the emerging trends of 2019. In 2019, robots will invade ecommerce stores. In a survey of 500 B2B organizations, BigCommerce found that 80 percent accepted orders and payment via their website, further proving the growth of ecommerce in B2B industries moving forward.

eCommerce 223

eCommerce Payment Services B2B BigCommerce 223

Forrester eCommerce

DECEMBER 20, 2019

As 2019 winds down, I’m getting more questions about what’s going to be new and next in loyalty in the coming year. Most marketers understand that earning loyalty is bigger than rewards programs and incentives, that it’s important to treat different customers differently.

Omnichannel 221

Omnichannel Marketing Customer B2C 221

Kissmetrics

DECEMBER 11, 2018

So, instead of teaching you how to rank for competitive head terms, which is going to be even more difficult in 2019, I’m going to break down a formula that will give you much faster results and sales in this ultra-competitive environment. So what other unique strategies are you going to leverage in 2019?

Shipping Costs 277

Shipping Costs SEO Blog Shipping 277

RTP blog

MAY 31, 2019

By Ro Bhatia, LimeLight The payments industry is transforming. Here are four trends that are revamping how the payments industry affects retailers and consumers alike: 1. Partnerships and network effects are important competitive advantages for banks in 2019. Visa plans to issue more than 100 million contactless cards in 2019.

Merchant Services 150

Merchant Services Payment Services Banking PayPal 150

Optimizely

MAY 16, 2019

This week was Magento Imagine 2019 with 3,000-plus ecommerce leaders from around the world converging on Las Vegas for breakout sessions, live customer panels, and much more. Gone are the days of the insular approach towards operating in the industry. The post Imagine 2019: Magento Expands Everything appeared first on Zaius.

Magento 150

Magento Customer Data B2C Technology 150

Forrester eCommerce

NOVEMBER 7, 2018

In the decade since the global financial crisis, much of the financial services industry has made a strong recovery. While many governments are still nursing large debts, most banks, investment management firms, and insurance companies have long since returned to good health.

Financial Services 399

Financial Services Operations Banking Management 399

ROI Revolution

JANUARY 11, 2022

Published January 11, 2022 At the onset of the coronavirus pandemic in March 2020, consumers and businesses couldn’t have predicted the long-lasting impact it would have on nearly every global industry. COVID-19 Impacts on the Food & Beverage Industry. In 2019, US ecommerce food and beverage revenue was $13 billion.

Food and Beverages 78

Food and Beverages Beauty and Health Shipping Costs Supplies 78

ROI Revolution

JANUARY 11, 2022

At the onset of the coronavirus pandemic in March 2020, consumers and businesses couldn’t have predicted the long-lasting impact it would have on nearly every global industry. COVID-19 Impacts on the Food & Beverage Industry. In 2019, US ecommerce food and beverage revenue was $13 billion.

Food and Beverages 78

Food and Beverages Shipping Costs Beauty and Health Supplies 78

GetElastic

JANUARY 17, 2019

Get Elastic compiled a quick video recap on what the retail industry is focused on this coming year and what trends innovative brands need to keep on their radar. The post Retail Trends 2019 [video] appeared first on Get Elastic Ecommerce Blog.

Retail 150

Retail Blog eCommerce Marketing 150

CPC Strategy

DECEMBER 6, 2018

The post Top Predictions For Retail in 2019 [From Leading Industry Experts] appeared first on Retail Performance Marketing Blog - CPC Strategy. This year, customers shopped online more than ever before and the competition for consumer spend hit a fever pitch, with major retailers such.

Retail 82

Retail Blog Consumer Marketing 82

RTP blog

FEBRUARY 22, 2019

Based on what I observed, there a few key trends and predictions to watch for in digital retail in 2019: #1. Continued adoption of devices like the Amazon Echo is a trend to watch in 2019 and beyond, too. These tools may help bridge the gap between conversational commerce and more traditional buying methods in 2019. #2.

Online Retail 150

Online Retail Merchant Services Payment Services eCommerce 150

BigCommerce

APRIL 29, 2020

The ecommerce industry is booming. According to Statista, it was worth $3.535 billion at the end of 2019. That’s after year-on-year…

eCommerce 523

eCommerce 523

GetElastic

JANUARY 18, 2019

For many folks retail was their first job, therefore, the industry as a whole has an instrumental impact on shaping how so many of us learn to work. The overall theme of the 2019 show was on impact and how technology is impacting not only the customer journey, but how retail employees can do their jobs effectively.

Blog 117

Blog Technology Consumer eCommerce 117

Wiser

MARCH 7, 2024

The acceleration in the adoption of digital tools and strategies has become a lifeline for many, enabling them not only to survive but to thrive amidst unprecedented conditions. A recent panel hosted by Wiser Solutions shed light on these critical developments, bringing together top retail leaders across the industry.

Retail 78

Retail Technology Customer Experience Operations 78

ROI Revolution

NOVEMBER 8, 2019

Published November 8, 2019. In one example , Google said, with a search for “2019 brazil traveler to usa need a visa,” the word “to” and its relationship to the other words in query are important for understanding the meaning. Looking for more industry insights? Google Updates Search Engine With Artificial Intelligence .

Gifts 60

Gifts Toys Travel Fashion 60

Forrester eCommerce

APRIL 19, 2019

After delivering talks at several recent industry events and having a wide range of discussions with digital leaders, it’s clear that organizations are becoming increasingly pragmatic when it comes to digital. They are getting back to basics, and looking to deliver small, manageable chunks of innovation.

Events 317

Events Management Customer 317

Forrester eCommerce

FEBRUARY 12, 2019

“) Our […]

264

264