2020 Customer Experience Customer Loyalty Multi-channel 
Retail TouchPoints
JULY 8, 2022
In an increasingly competitive marketplace, retailers are now facing the challenge of capturing and maintaining market share and keeping their customers loyal. The good news is that since its global popularization in 2020, Buy Now Pay Later (BNPL) has become a real game-changer for merchants looking to boost their business.
Retail TouchPoints
JUNE 7, 2023
From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. McKinsey, 2020) In recent years, online shopping has grown at a tremendous rate.
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Retail TouchPoints
APRIL 13, 2021
The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.
Ecommerce Platforms
APRIL 3, 2020
This will mean that you need to give your b2b customers an easy way to reorder their services and products on a regular basis. Sell on multiple channels? This company has a proven track record for delivering the best in customer experience, B2B sales, and exceptional features. Advanced custom pricing.
365 Retail
FEBRUARY 23, 2022
Subscription services really took off in 2020 thanks to a combination of lockdown driving online shopping, consumers’ desire to save money, and the innate convenience of the subscription model. This could perhaps be due to the rise in customer loyalty. . Encouraging customer loyalty.
Retalon
APRIL 27, 2021
Although e-commerce gets all of the attention, the past two decades of technological change have transformed every aspect of the retail business — from planning, inventory, pricing, and promotions — all the way down to customer service and the in-store experience. Customer experience optimization.
Omnisend
JUNE 15, 2021
It also helps if it can enhance your customer experiences. With the right marketing and engagement, these customers could become lifelong, loyal customers. Methods like reaching out with customer loyalty programs help to nurture these customers.
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