Omnisend

DECEMBER 15, 2020

When your customers make a purchase, they’re thinking about getting the product and not about things like customer support. When that time comes, the customer will look to contact the company. You can have dedicated teams for each one of them, but remember to properly prepare your agents for customer interaction.

Omnichannel 148

Omnichannel Live Chat Customer Social Media 148

Omnisend

JUNE 15, 2021

Customer lifecycle marketing is frequently hailed as the way to find success when targeting customers. Not only does it boost marketing efforts for merchants, but it also makes that marketing much more relevant for customers. . Engage with customers at different stages of the lifecycle. Reading Time: 7 minutes.

Merchant Services 78

Merchant Services Marketing Customer eCommerce 78

365 Retail

JANUARY 31, 2022

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

Customer Retention 52

Customer Retention Mobile Technology Games 52

Omnisend

APRIL 26, 2021

According to the Ecommerce Statistics Report 2020 , the COVID-19 pandemic has played a huge role in accelerating the trend toward shopping online. In 2020, the furniture industry grew to $115.2 Personalization in marketing has quickly become a customer expectation. What has driven this rapid shift in attitudes?

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Omnisend

MARCH 16, 2021

In ecommerce, you always want the message you send to be relevant to your customer. Product recommendations are no different: whether you’re recommending products on your site or in your email campaigns, if the product is relevant to your customer, they’ll be more likely to buy. Homepage: Product Recommendations Above the Fold.

Recommendation 158

Recommendation Accessories eCommerce Shipping Costs 158

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. But the effort is worth it. .

POS 52

POS Payment Services Point of Sale Shipping Costs 52

Korona

OCTOBER 6, 2021

As a winery owner, your tasting room is the jumping-off point to both building your winery’s brand as well as the first place to convert customers into wine club members. According to Finances Online , 59% of retailers made focusing on omnichannel capabilities their top POS priority in 2020. But the effort is worth it. .

POS 52

POS Payment Services Point of Sale Events 52

Retail TouchPoints

DECEMBER 17, 2021

Omnichannel is a buzzword in the world of retail customer experience. This results in siloed communication and a disjointed customer experience. Omnichannel platforms are meant to limit disruption and simplify the customer experience, as well as grow and change with your business. The benefits of going omnichannel?

Omnichannel 307

Omnichannel Multichannel Multi-channel Customer Retention 307

Korona

AUGUST 26, 2022

From Q1 of 2020 to Q4 of 2021, the amount of marijuana flower sold grew from $48 million to $223 million. . Utilize your point of sale data to implement targeted text message campaigns, loyalty programs that keep your clientele coming back, and promotional emails around holidays and birthdays. Last year, Michigan did $1.4

POS 59

POS Point of Sale Operations Social Media 59

GetElastic

APRIL 28, 2022

DTC eCommerce is an eCommerce business model in which brands sell directly to their end customers, as opposed to using third-parties such as wholesalers, distributors, or other retailers. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

lateshipment

MARCH 26, 2020

Delivery Experience Management (DEM) is the process of being proactive in ensuring that your customers receive their orders on-time and how they expect. It involves taking action as required to correct issues in the last mile and constantly engaging customers to validate brand promises. Losing Customers to Bad Delivery Experiences.

Management 208

Management Shipping Costs Shipping Merchant Services 208

RetailMinded

FEBRUARY 8, 2023

Not only is automation going to speed us customer service experiences, but it’s going to create an “omni-connected” workplace for agents. Using their customer Sonos as an example, John continues to explain the benefits of automated technology. “In The retail industry has a seriously big challenge on its hands. Retaining workers.

Technology 98

Technology Merchant Services Retail Shipping Costs 98

Omnisend

APRIL 20, 2021

As a business owner, when you are struggling to obtain new customers, having an online presence is not a choice. This is where mobile commerce (or m-commerce) helps in aligning you and your customers in a single frame. of the global population purchased something via mobile devices in the last quarters of 2020. In fact, 55.4%

Mobile 78

Mobile Payment Services Omnichannel Social Media 78

ROI Revolution

AUGUST 5, 2021

Published March 12, 2020. Visa found that 53% of consumers were spending more in June 2021 than in June 2020. Apparel and restaurants also saw notable growth last month over 2020, with sales increasing 62.9% After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Published March 12, 2020. billion in sales compared to $9 billion in 2020. Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Updated December 2, 2021.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JUNE 1, 2021

Published March 12, 2020. Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. in 2020 and are expected to surge another 28.8%

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Published March 12, 2020. After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19. Updated July 1, 2021. June 22 update. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Published March 12, 2020. growth over 2020. Where 2020 was ecommerce’s year to shine, nonecommerce sales took the crown last year. in 2020, in-person sales grew 15.4% The COVID-19 pandemic has sparked a true customer transition to digital. Updated January 5, 2022. That will be nearly 16% growth over 2021 and 34.5%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Published March 12, 2020. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. With demand for freight high and supply so low, it’s becoming very expensive for brands to ship the products their customers buy. million in holiday sales in 2020, an 32.5%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Published March 12, 2020. Consumer electronics is the fastest-growing digital ad spend category, seeing 18% growth in 2020. The consumer electronics industry actually saw a negative growth rate in 2020 with a loss of 2.2%, but that’s expected to bump up again by 4.3% growth estimate from August 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Published March 12, 2020. to approach $53 million in 2020 – an unprecedented $6.6 In 2020, consumers spent $115 billion on furniture & bedding, adding up to a modest 0.6% The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19.

eCommerce 78

eCommerce Social Media Payment Services Payments 78