Fri.May 17, 2024

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Leveraging Zero-Party Data: The Future of Ecommerce Retailing

Fastr

In the realm of ecommerce, data reigns supreme. It's the lifeblood that fuels personalized experiences, targeted marketing, and informed decision-making. However, as privacy concerns grow and regulations tighten around the use of consumer data, ecommerce retailers are finding themselves at a crossroads. Enter zero-party data – a solution that not only addresses these concerns but also unlocks a treasure trove of valuable insights directly from the source: customers themselves.

eCommerce 147
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Reflections on Qualtrics X4: AI-powered Research Is Promising If We Stick To The Research Basics 

Forrester eCommerce

Qualtrics introduced its AI-powered Strategy & Research suite at its summit, X4, and launched its “Strategic UX” product – officially entering the experience research space. The new product supports various UX research methods like video feedback, unmoderated usability testing, card sorting, and tree testing, and leverages AI to generate insights and recommended actions.

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Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

Retail TouchPoints

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Wa

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538: What We’d Do Differently If We Restarted Our Content Business Today With Toni Herrbach

My Wife Quit Her Job

The Internet landscape has changed pretty drastically in just the past 3 months. Today my partner Toni and I are going to discuss what type of businesses we would start if we were to start from complete scratch today. What You’ll Learn The recent changes in social media and Google The best opportunities in content today What we would do if we were to start all over again Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 yea

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Innovation Fest: Summer of AI

Join Bloomreach at Innovation Fest: Summer 2024, a virtual event, to explore the future of personalized marketing and merchandising! Along with the company’s top product experts, CEO Raj De Datta will provide an exclusive look at the company’s latest AI innovations reshaping the omnichannel experience. Don’t miss out on this exciting opportunity to connect with fellow industry leaders and explore the latest trends in retail technology.

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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

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The Best Email Marketing Tells a Story

Practical eCommerce

Matt Ragland has been creating marketing emails for a decade. Storytelling drives performance, he says. The post The Best Email Marketing Tells a Story appeared first on Practical Ecommerce.

Marketing 110

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The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester

RetailDive

Lee DeVille will lead operations for three of the discounter’s retail divisions. But the pet retailer’s new role requires a furrier candidate.

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Under Armour Launches Restructuring Plan as Declines Continue

Retail TouchPoints

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. It’s unknown how many jobs will be impacted by the restructuring, but the company is expecting to incur approximately $15 million in severance costs in the coming months. “Due to a confluence of factors, including low

Channel 216
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American Airlines Expands Service to Caribbean and Latin America

RetailWire

As the travel industry experiences a post-pandemic resurgence, American Airlines is capitalizing on the growing demand for vacation destinations in Latin America and the Caribbean.

Travel 93
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WNBA players star in Skims latest campaign

RetailDive

Candace Parker, Kelsey Plum, Cameron Brink and others are featured in the campaign just months after it was named the official underwear partner of the WNBA.

Other 95
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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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FDA Approves Imdelltra To Treat a Deadly Form of Lung Cancer

RetailWire

The FDA has signed off on the use of Imdelltra, manufactured by Amgen, to treat small-cell lung cancer.

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CMOs enter ‘era of less’ as budgets plunge below pre-pandemic levels

RetailDive

Nearly two-thirds of marketers believe they have don’t the resources to execute 2024 strategies, while some are pinning their hopes on AI, per Gartner.

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OpenAI Secures Agreement To Train AI Using Reddit Data

RetailWire

OpenAI has reached a partnership agreement with Reddit to leverage the social news site's data for training AI models.

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Canada Goose yanks long-term targets, names creative director

RetailDive

The brand has slowed its store expansion and paused its five-year plan to focus on “doing fewer things really, really well,” CEO Dani Reiss said Thursday.

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How To Craft Your Perfect Retail Tech Stack

Speaker: Jason Cottrell and Brian Walker

The era of all-in-one platforms is over. Now, retail success depends on integrating a blend of diverse technologies to thrive. As customers and stakeholders expect agility and innovation, how can you meet these expectations efficiently without stumbling into complexity? Explore a customer-centric approach to navigating digital transformation in retail.

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New educational bursaries available to convenience and grocery families

TalkingRetail

The Leverhulme Trade Charities Trust (LTCT), which provides financial aid for the families of people working in the convenience, grocery, and pharmacy trades, has relaunched its educational support packages, including a range of new bursaries.

Retail 72
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Pinterest teams with Real Simple for magazine’s first shoppable issue

RetailDive

The issue, which leverages QR codes that lead to curated Pinterest boards, highlights over 120 products and expands the platform’s bid to publishers.

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Walmart Market Cap Surges to All-Time High of $500B

RetailWire

Walmart achieved an all-time-high market cap after its Q1 2024 earnings report.

Marketing 105
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At Home names former Petco, Party City exec CEO

RetailDive

Brad Weston was previously the chief executive of Party City Holdings and spent a year in the top role at the pet retailer.

Retail 94
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Get MACH Ready with Orium, Commercetools, and Contentstack

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Ballerz Dome Launched at Bluewater with Star-Studded Football Tournament

365 Retail

Famous names from the worlds of football, music, and entertainment competed in a football tournament last night (16 May) to inaugurate the multimillion-pound Ballerz dome at Bluewater shopping centre in Kent. The official opening to the public is set for this Saturday, 18 May. Ballerz has been established by Rio Ferdinand, Bobby Zamora, Roberto Carlos, and Mark Noble, with the support of a team of sports and hospitality industry experts.

Leisure 64
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Shein factory employees work 75-hour weeks for low wages: report

RetailDive

Following allegations from human rights group Public Eye, the fast-fashion giant said it invests tens of millions of dollars into strengthening its supply chain governance and compliance.

Fashion 71
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Sainsbury’s Forms Strategic Partnership with Microsoft for AI-Driven Transformation

365 Retail

J Sainsbury plc and Microsoft Corp. have announced a new five-year strategic partnership aimed at accelerating Sainsbury’s Next Level strategy by leveraging Microsoft’s advanced artificial intelligence (AI) and machine learning (ML) capabilities along with Sainsbury’s extensive datasets. This collaboration aims to enhance store operations, boost efficiency for employees, and provide superior service to customers, ultimately delivering stronger returns for shareholders under Sai

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GameStop expects Q1 revenue drop

RetailDive

The company is also looking to sell up to 45 million shares in an attempt to cash in again on its meme stock status.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Texas Braces for Record-Breaking Power Demand

RetailWire

Texas is bracing for a record-breaking power demand next week as a spring heat wave drives residents and businesses to ramp up air conditioning usage.

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Summer advertising campaign from Spar

TalkingRetail

Spar's primary distributor in the South-west of England, Appleby Westward, has introduced a summer advertising campaign. Called "Spar-tacular Summer", the campaign includes online giveaways, promotions and discounts available to customers.

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What Is Managed IT Support and How It Empowers Retail Businesses 

RetailMinded

Managed IT support. In today’s retail world, it’s a weapon no industry player could afford to not have in their arsenal. It lets outside experts handle complicated tech tasks, allowing businesses to focus on their main goals. It becomes even more important as retail stores grow and spread out both online and in the real world, needing strong tech management to keep up with this expansion.

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Digital proof-of-age scheme needed as consumers ditch wallets for phones

TalkingRetail

The UK will need to develop a standardised digital proof-of-age scheme as more and more people no longer carry a purse or wallet with them when they go out, say convenience retailers.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt

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Lightspeed POS vs Clover: Which One Should You Choose For Your Business?

Korona

Picture showing the Clover terminal hardware The post Lightspeed POS vs Clover: Which One Should You Choose For Your Business? appeared first on KORONA POS.

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New shopper and retailer competition from Walkers

TalkingRetail

Walkers has launched limited-edition 'talent packs' as a vehicle for an on-pack promotion for consumers and a competition for impulse retailers, as part of the ‘No Walkers, No Game’ campaign.

Retail 52
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Indiana Judge Rules Tacos and Burritos Are Sandwiches

RetailWire

An Indiana judge has made a significant decision in his court that could change the food world's description of their favorite Mexican-style foods.

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Demand Forecasting in Supply Chain – Getting it Right in 2024

Retalon

In the ever-evolving landscape of global commerce, the ability to accurately forecast demand within the supply chain is more critical than ever. Navigating through today’s industry needs, businesses face increasing challenges due to fluctuating market dynamics, evolving consumer behaviors, and technological advancements. To stay competitive and efficient, mastering the art of demand forecasting is essential.

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.