Retail TouchPoints

NOVEMBER 23, 2020

Companies with strong online and omnichannel offerings were once again rewarded for their efforts, while those that have fallen behind in these areas continued to struggle — though their catch-up ecommerce efforts are starting to pay off. Long-Term Investments in Omnichannel and Supply Chains Pay Dividends at Big Box Retailers.

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Omnichannel Department Stores eCommerce Fulfillment 185

ROI Revolution

MAY 20, 2021

In 2020, the pandemic significantly impacted the entire retail industry. For consumer packaged goods (CPG) brands, in particular, this change in the way consumers shop necessitated a different approach: omnichannel. Director, GM of Omnichannel at BigCommerce. So what exactly is an omnichannel strategy?

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Omnichannel Payment Services Social Media BigCommerce 109

Retail TouchPoints

FEBRUARY 2, 2023

Following a 2020 consultation period and pilot with solution provider SML in its El Salvador store, the retailer rolled out SML’s Inspire RFID tags and Clarity enterprise software chainwide. The solution also supports omnichannel offerings such as BOPIS by transforming how Siman tracks inventory across the chain.

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Department Stores Omnichannel Supplies Operations 220

Retail TouchPoints

AUGUST 24, 2020

everyone saw its immediate impact on supermarket supply chains: shelves emptied by consumers frantically stockpiling toilet paper, cleaning products and shelf-stable staples like rice and canned beans. supply chain face due to COVID-19? multi-year investment to transform its supply chain into a fully integrated self-distribution model.

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Supplies Omnichannel Operations Travel 169

lateshipment

OCTOBER 16, 2020

With the Coronavirus pandemic still looming large, Holiday Season 2020 will be similar to the months of March through October than when compared to last year’s holiday season. Holiday season 2020 from a consumer standpoint. Holiday season 2020 from a retailer’s standpoint. Supply-chain issues. Retail’s new normal.

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Shipping Costs eCommerce Social Media Shipping 211

Retail TouchPoints

JULY 22, 2022

The ecommerce boom of 2020 brought millions of new shoppers to digital platforms, and that growth trajectory continued into 2021. This prediction was based on the assumption that supply chain issues like port congestion and labor shortages would have largely subsided by 2022, but as we all now know, that has not been the case.

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eCommerce Supplies Shipping Costs Events 295

Retail TouchPoints

OCTOBER 4, 2021

digital sales to grow 10% , while shifting shopper habits will create a variety of new opportunities for omnichannel retailers. I think retailers are actually going to try to move things up to reduce variability to the season because of all the supply chain difficulties.”. Supply Chain Challenges Will Lead to a Reduction in SKUs.

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Merchant Services Payment Services X-cart Supplies 305

Retail TouchPoints

AUGUST 17, 2023

More than 10,000 products from Petco are now available for delivery nationwide via the DoorDash Marketplace, including food, treats, toys, beds, bowls and other supplies. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

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Mobile Toys Payment Services Omnichannel 230

Retail TouchPoints

JULY 29, 2021

million for its FY 2020, compared to a loss of more than $200 million the previous year. It credited strategic investments, such as those that went into developing an omnichannel retail ecosystem. So now what about the ecommerce part of the omnichannel equation? Profits at Barbie and Hot Wheels firm Mattel were $126.6

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Toys eCommerce Omnichannel Gifts 301

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. For example, with the growth of omnichannel orders, retail employees have needed to pick and pack items at the store level.

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Retail Supplies Operations Technology 253

Retail TouchPoints

OCTOBER 25, 2021

Research from Google indicates that this holiday season will be more omnichannel in nature than any before it, with 64% of consumers saying that they plan to shop both online and in-store. This follows on a huge bump in omnichannel fulfillment options spurred by the pandemic and ongoing product shortages.

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Multichannel Omnichannel Fulfillment Presentation 296

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. The rollout was completed in October 2020. Adding Real-Time Inventory Data.

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Order Fulfillment Retail Omnichannel Fashion 144

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

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Webinar Payment Services Shipping Costs Retail 251

Retail TouchPoints

OCTOBER 14, 2020

2020 has been a year marked by a series of uncertainties. Alternative Fulfillment Can Prepare Retail Brands for the Holiday Season. To ensure they stake out a slice of this large pie, brands should leverage alternative fulfillment solutions. This helps to shrink the supply chain and get products closer to shoppers.

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Fulfillment Supplies Omnichannel Operations 204

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The increasing prominence of digital reflects the company’s “Polaris” omnichannel transformation strategy. Net income for the 13 weeks ended Jan.

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Department Stores Apparel Jewelry Omnichannel 209

Retail TouchPoints

OCTOBER 27, 2021

Our 2021 Holiday Consumer Sentiment Survey reveals that 63% of shoppers are concerned about in-store shopping, a 36-point increase from the summer survey, and nearly the same as the 2020 holiday season when 65% said they were concerned.

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Consumer Supplies Fulfillment Technology 250

Retail TouchPoints

NOVEMBER 19, 2020

The deal gives Ahold Delhaize access to a fulfillment center and additional ecommerce capabilities, including same-day and rush delivery in New York City. This acquisition further propels our omnichannel evolution. It is a great addition and fit for our portfolio of leading local brands.”.

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eCommerce Omnichannel Customer Loyalty Fulfillment 158

Retail TouchPoints

MARCH 3, 2021

Online grocery boomed last year, becoming one of the fastest-growing ecommerce segments, according to Barrons : online grocery sales grew 60% YoY in 2020. Instacart was a key player in this rapid evolution, adding more than 200 new retailers in 2020 including Walmart , 7-Eleven and Family Dollar.

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Beauty and Health Electronics eCommerce Supplies 146

Retail TouchPoints

SEPTEMBER 28, 2020

Seasonal hiring provides a window into retailers’ priorities, and 2020 demonstrates both the COVID-19-powered growth in ecommerce and the need to operate stores and supply chains safely. Ecommerce execution will lean more heavily on store-based fulfillment. Fulfillment Crunch Will Affect Delivery Cutoff Dates.

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Fulfillment Department Stores Shipping Costs eCommerce 295

Retail TouchPoints

APRIL 27, 2022

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

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Retail TouchPoints

OCTOBER 13, 2020

He and Lindsay Mikos, Director of Omnichannel for the retailer, presented How Walgreens is Redefining Convenience With an Omnichannel Platform on Oct. Now these deliveries are more important than ever before, and we saw Wing deliveries increasing 5X in April over the levels in February 2020,” said Farris. 13 at 3 pm (ET).

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Omnichannel Games Presentation Supplies 261

Retail TouchPoints

AUGUST 19, 2021

This will help them prepare their omnichannel fulfillment operations and ensure items get to customers in the most efficient, and profitable, way possible. Kotlyar added that of the numerous “a-ha moments” the back-to-school season will unearth, supply chain operations and margins are the two key ones. “I

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Supplies Consumer Omnichannel Multi-channel 293

Retail TouchPoints

JULY 26, 2022

For the 2022 holiday season, the trillion-dollar question is how do brands and retailers maintain growth, but do it profitably with an omnichannel approach? While shopping sprees leading up to Black Friday happened before 2020, more shoppers bought in early November over the last two years due to inventory and supply chain issues.

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Shipping Costs Gifts Fulfillment Consumer 271

Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Mobile Engagement is Mandatory.

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Retail Mobile Reference Download 270

iVend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail , is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. The post iVend Retail Wins 2020 Tech Cares Award from TrustRadius appeared first on.

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Retail TouchPoints

JULY 8, 2021

Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. In markets where they were considered critical during the pandemic, they did quite well, especially if they were omnichannel-enabled. However, in the U.S.,

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Payment Services Retail Omnichannel Consumer 277

Retail TouchPoints

NOVEMBER 17, 2021

Consumers Want Retailers to Catch Up With Their Omnichannel Shopping Behaviors. Omnichannel is so important for us right now as the retail industry, and all industries for that matter, are hit with supply chain issues,” said Aaron Veit, Director of Digital Product Management at Crate & Barrel. “We

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Consumer Omnichannel Leisure Supplies 290

Retail TouchPoints

MARCH 2, 2021

The retailer has been pushing to make its stores more flexible during the pandemic, including the December 2020 move when Best Buy launched a four-store pilot in Minneapolis that reduced shoppable areas so the stores could better operate as fulfillment hubs. in fiscal 2020, well above the 17% growth experienced in 2019.

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365 Retail

OCTOBER 27, 2022

The Fragrance Shop today reported increased annual sales and profits as it bounced back from the impact of the pandemic and reaped the benefits of investment in its omnichannel strategy. . million in the 52 weeks to 27 March 2021 (and up from the pre pandemic level of £120 million in the 52 weeks ended 31 March 2020). per cent to £156.83

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Omnichannel Subscription Events Arts 57

Pivotree Blog

SEPTEMBER 22, 2022

Omnichannel ordering capabilities. Warehouse, Fulfillment and Delivery. Modeling with different scenarios to assess and mitigate risk in your supply chain is catching on, with large corporations leading the way due to cost and IT lift. Orchestrate Fulfillment And Reverse Logistics . Demand planning (Stock/resource).

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Retail TouchPoints

SEPTEMBER 22, 2020

Shoppers can access their items using a one-time barcode within an automated email notification sent after an associate fulfills their order. in Q2 2020, with digital sales up 135% during the second quarter. “With more than 60%. Philadelphia and in New York, New Jersey and Connecticut. in Q1 and 35.1%

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eCommerce Fulfillment Supplies Technology 258

Retail TouchPoints

MAY 3, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Mobile Engagement is Mandatory.

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Retail Mobile Reference Download 177

Kibo

FEBRUARY 28, 2022

The 2021 holiday shopping season was historic, in that it was the culmination of two years of accelerated trends, shifting consumer behaviors, and omnichannel shopping realities that have emerged since the start of the pandemic. According to data from Earnest Research, November sales were up 9% versus 2020.

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Merchant Services Payment Services Order Fulfillment Retail 62

Pivotree Blog

NOVEMBER 23, 2022

The pandemic driven shift from brick-and-mortar to online in 2020 was no surprise either. In fact, Black Friday sales grew by 22% in 2020 as compared to 2019 (Adobe). Though brick-and-mortar made a big come-back in 2021, Cyber Monday and Black Friday eCommerce sales didn’t drop by much when compared to 2020.

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Games Fulfillment Omnichannel Shipping Costs 52

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

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Consumer Payment Services Fulfillment Multi-channel 137

ROI Revolution

JUNE 6, 2022

in 2020 to reach $111.54 Many D2C businesses that started as online-only have since adopted an omnichannel approach. Supply Chain, Shipping, & Fulfillment. D2C has become especially appealing to brands in light of supply chain strain that started at the onset of the pandemic and spiked in Q4 2021.

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eCommerce Consumer Marketing Shipping Costs 78

iVend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail, is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. The post iVend Retail Wins 2020 Tech Cares Award from TrustRadius appeared first on iVend Retail Blog.

Retail 52

Retail B2B Fulfillment Point of Sale 52