Voice Technology is Changing the Rules of Ecommerce and Customer Experience
GetElastic
DECEMBER 12, 2017
By 2020, 30% of searches will be carried out without a keyboard or screen 1. Empowered by voice technology, data from past interactions, and pre-set commands, the devices understand a handful of phrases to answer questions, make purchases, and even get dinner going so it’s hot by the time they get home.
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