Remove 2020 Remove Merchant Services Remove Online Retail Remove Shipping Costs
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Alibaba Supply Chain Exec Recommends Futureproofing with AI, Blockchain and Crowdsourcing

Retail TouchPoints

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. This will cause the channel to continue to narrow, further reducing ship traffic. and how can they prepare themselves?

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Americans are Embracing Subscription Services and Digital Goods in a Big Way

Retail TouchPoints

The adoption of subscription-based services and digital goods purchases were on the rise well before COVID-19 hit. Blue Apron, Freshly and HelloFresh are among the businesses that saw a flood of new customers in 2020; and. There are subscription shopping services now available too. The average U.S.

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The Merchant’s Prep Guide to 2020 Holiday Delivery Fraud

Retail TouchPoints

It has been widely reported that the Covid-19 pandemic has led to a boom in online retail. Economists are predicting a flat or modest increase in holiday sales compared to 2019, but they expect a big increase in online holiday shopping. in costs related to chargebacks, merchandise and remediation time and expense.

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What Fighting Digital Commerce Fraud has in Common with Maslow’s Hierarchy of Needs 

Retail TouchPoints

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. So, how does Maslow’s pyramid relate to online fraud? Three Ways to Fight Fraud Organically While Building Customer Relationships.

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Staples Partnership Adds 1,000+ Happy Returns Locations to Network

Retail TouchPoints

Happy Returns by PayPal has teamed with Staples US Retail to offer the Happy Returns in-person service, adding more than 1,000 Staples retail locations to its return service. “Staples is a destination for all things shipping, especially for small businesses and remote workers.

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Shopify Strikes a Deal with Chinese Ecommerce Giant JD.com to Unlock the Trillion-Dollar Market

Ecommerce Platforms

In this collaboration, JD has offered a particular boarding channel, JD Marketplace, simplifying entry to the Chinese market for Shopify merchants. By joining forces, these two companies have created a new ecommerce channel, opening up the world's biggest market for millions of merchants. The market is gigantic and complex.

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If Your Store Had no Ecommerce Fraud This Holiday Season, You May Have a Larger Problem

Retail TouchPoints

Fraud is a costly problem for merchants, and it’s growing. The cost of fraud to retailers is up 6.6% To avoid a slew of holiday fraud that can raise their chargeback ratio in January, merchants may decide to automatically reject any order that doesn’t meet strict fraud screening criteria. in related costs.