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With Omni-Shopping Set to Reign this Holiday, Amazon Enables Local Pickup and Delivery

Retail TouchPoints

Google searches for “in-stock” are up 800% from 2020 to 2021, while searches for curbside pickup are up 100% YoY (and that follows on growth of 3,000% from 2019 to 2020), according to Carrie Tharp, VP, Retail and Customer, Google Cloud, who shared some of these stats at the recent Google Cloud Next event.

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2020 Paid Search Trends & Insights

ROI Revolution

Published February 28, 2020. In 2020, it will be more important than ever to optimize your feed data with optimized content and improve Merchant Center data quality to get the most out of every placement you may be eligible for. Multichannel Is Mandatory. billion in ad revenue this year ( source ). Get Smart [Shopping].

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Webinar: Kearney Supply Chain Expert Identifies 5 Key Resiliency Challenges

Retail TouchPoints

Gandhi presented results from the Kearney Resilience Stress Test, which has been applied to 45 companies with a combined $500 billion in spend. Gandhi was one of the speakers on the Retail TouchPoints webinar titled Achieving Supply Network Resilience: The 3 Benefits of Location Intelligence , now available on-demand.

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Magento Alternatives 2020: Which Is Your Best Option?

Ecommerce Platforms

It’s also worth noting, Magento will cease all software support and security patches as of June 2020. The Takeaway on Magento: Assuming you're not employing a web developer, Magento might present a challenge to you in terms of unlocking its full customizability and potential. Multichannel selling, including social media and in-person.

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Enter Chat Commerce: Tips for Implementing the Newest Form of Consumer Engagement

Retail TouchPoints

billion global social media users — a 5% increase from 2020. This provides the ability to invoke varying engagement and analysis models, such as probability to buy, to present personalized options to their consumers. We know one of the most critical ways brands connect with consumers is via social media.

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The Impact of COVID-19 on E-Commerce GMV — 2021 Update

ChannelAdvisor

Over the next several weeks, growth in categories such as health and beauty began to explode while other more discretionary categories languished (who can forget the Great Toilet Paper Run of 2020). The data presented below highlights a subset of marketplace categories.

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Clicking With Consumers: Gaining the D2C Advantage

ChannelAdvisor

Marketplaces, in particular, experienced rapid growth during 2020, as buyers and brands flocked to the platforms to connect during the closure of brick-and-mortar shops. . And, as with any multichannel strategy, the ability to react to market changes with speed and agility is key. . Velho offers five tips to boost a D2C model: .