Forrester eCommerce

JANUARY 20, 2020

I’ve just returned from NRF 2020. They showed how to deliver Real-time Retail, applying technology to win, serve, and retain the most demanding retail customers. This year the emphasis was more than ever on boosting supply chain responsiveness to anticipate customers’ latent demand. […].

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Retail TouchPoints

APRIL 23, 2021

billion , will accelerate the companies’ shared autonomous supply chain mission, which aims to help companies utilize predictive business insights to pivot their operations in real time through the combined power of AI/ML and IoT and edge devices. The deal, which values Blue Yonder at $8.5

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Supplies Operations Fulfillment Improvements 253

Retail TouchPoints

JUNE 7, 2021

A recent study from Adobe revealed that online spending grew by $183 billion in 2020 , highlighting the tremendous impact of the pandemic on shopping habits. . With greater competition than ever for top talent, finding people with broad, applicable skills requires adopting new technologies.

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Supplies Retail Fulfillment Point of Sale 265

Retail TouchPoints

DECEMBER 9, 2021

Supply chain challenges are nothing new, but they are newly in the spotlight as massive consumer delays and shortages affect the shopping public. Many brands were out of stock and out of luck during the 2020 holiday season. The Bullwhip Effect. Diversification can begin as early in the chain as manufacturing.

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Supplies Fulfillment Shipping Costs Multi-channel 261

Retail TouchPoints

FEBRUARY 4, 2021

But their cybersecurity teams pay much less attention to the sprawling network of vendors in the supply chain. Supply chains for large retailers can involve tens of thousands of manufacturers, haulage firms, technology vendors and other suppliers spread throughout the world. For hackers this is a window of opportunity.

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Supplies Payment Services Payments Document 292

Retail TouchPoints

AUGUST 18, 2020

The COVID-19 pandemic has brought about some of the most dramatic supply chain disruptions in living memory. alone, reports showed individual states resorting to bidding wars over scarce PPE and other essential medical supplies. Digital transformation in the supply chain can help to remedy these issues, but it continues to move slowly.

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Retail TouchPoints

JUNE 15, 2021

Many retailers’ supply chains have been hit by the combination of the global pandemic, skyrocketing global logistics costs and the recent dramas in the Suez Canal. What steps do retailers need to take to secure product and supply chains as we move toward a post-COVID world? Demand, Not Supply Chains. Know Where Your Product is.

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Supplies Retail Fulfillment Channel 216

Retail TouchPoints

JUNE 4, 2020

Accelerating previously planned technology investments, Tractor Supply has launched its first mobile app and a redesigned e-Commerce site in order to meet the needs of customers relying more on digital devices since the beginning of the pandemic. Tractor Supply Presents Sunny Q2 Outlook. net sales increase and a 4.3%

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Supplies Mobile eCommerce Technology 150

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

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Supplies Beauty and Health Payment Services Fulfillment 221

Forrester eCommerce

OCTOBER 27, 2022

From 2020 to 2021, we saw a renaissance in sales technology. COVID-19 forced sellers to work from home, leaving no choice but to adopt new technologies to do their job. In addition, low interest rates provided an almost unlimited supply of funding to help sales technology companies solve this challenge.

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Retail TouchPoints

JUNE 28, 2023

The retailer also has promoted Danny Miles to EVP, Chief Technology Officer and announced the departure of current COO Colin Browne and Chief Product Officer (CPO) Lisa Collier. Instead of a COO replacement, the company has initiated a search for a Chief Supply Chain Officer.

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Multi-channel Customer Supplies Apparel 274

Liveintent

FEBRUARY 12, 2020

5 Data Technology Resolutions for Retail Marketers in 2020. And over one-third say they can’t integrate their data technologies. It’s no surprise, then, that retail professionals have big goals for improving campaign intelligence and data technology. Integrate technology solutions.

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Technology Home Furnishings Marketing Retail 90

365 Retail

APRIL 19, 2024

Despite the Government refusing to overturn the abolition of the duty-free shopping for tourists in the Spring Budget, now half (50%) of UK consumers want the scheme to be reinstated, according to the latest research from Retail Technology Show (RTS), the leading event that connects retail’s changemakers and leading tech innovators.

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Retail TouchPoints

OCTOBER 19, 2023

Viall will retain ownership of merchandising and product development functions and assume responsibility for the supply chain; and Kelly Cook, who joined David’s Bridal in 2019 as EVP, Chief Marketing and IT Officer, has been promoted to President of Brand, Technology and Finance.

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Supplies Operations Technology Retail 218

Retail TouchPoints

AUGUST 24, 2020

everyone saw its immediate impact on supermarket supply chains: shelves emptied by consumers frantically stockpiling toilet paper, cleaning products and shelf-stable staples like rice and canned beans. supply chain face due to COVID-19? multi-year investment to transform its supply chain into a fully integrated self-distribution model.

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Supplies Omnichannel Operations Travel 168

Retail TouchPoints

AUGUST 16, 2021

Founder and CEO Steve Villanueva credits the quality, design and fit of Otero’s shirts as a key factor, but also recognizes the vital contribution of virtual fitting room technology provided by Perfitly. accuracy rate when the technology has a selfie to work from, and a 95% rate based just on responses to questions.

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Technology Retail eCommerce Apparel 293

Retail TouchPoints

OCTOBER 24, 2023

Pandemic-driven buying trends led to an explosion of new challenges, from a surge in online returns to the rise of curbside pickup to supply chain delays. For CPGs, it’s become clear that there are process and technology gaps involved in servicing D2C demand.

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Retail Supplies Operations Technology 251

lateshipment

OCTOBER 25, 2021

There are more negative consequences of this supply chain crisis but before we look at them, let us find the answer to the question, what really is causing these logjams? . What is Causing This Supply Chain Crisis? Consumer goods demand is overall 22% higher compared with pre-pandemic levels (comparing February 2020 with August 2021).

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Supplies eCommerce Shipping Costs Shipping 147

lateshipment

OCTOBER 16, 2020

With the Coronavirus pandemic still looming large, Holiday Season 2020 will be similar to the months of March through October than when compared to last year’s holiday season. Holiday season 2020 from a consumer standpoint. Holiday season 2020 from a retailer’s standpoint. Retail’s new normal. The future present is online.

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Shipping Costs eCommerce Social Media Shipping 211

Retail TouchPoints

JULY 22, 2021

billion , including up to $750 million in Uber Technologies common stock with the remainder in cash from TPG Capital. Salesforce expects rising demand, continued COVID restrictions and growing container costs to generate $163 billion in added costs for companies along the retail supply chain during the holidays. The overall U.S.

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Supplies Technology Operations Management 301

Retail TouchPoints

FEBRUARY 2, 2023

Following a 2020 consultation period and pilot with solution provider SML in its El Salvador store, the retailer rolled out SML’s Inspire RFID tags and Clarity enterprise software chainwide. The impact of the item-level RFID technology has been immediate,” said Alejandro Choussy, Regional Logistics Manager at Siman in a statement.

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Department Stores Omnichannel Supplies Operations 218

365 Retail

FEBRUARY 24, 2022

Nearly half of retailers think they will see the end of widespread supply chain delays and disruption this year, with movement of goods returning to levels of normality seen before COVID and Brexit. Retailers are also increasingly concerned about the threat of environmental pressure groups causing supply chain disruption.

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Supplies Retail Shipping Costs Download 78

Retail TouchPoints

OCTOBER 27, 2021

Despite these reservations, 47% of consumers plan to shop in-store this holiday season, an 8% increase from 2020. Retailers’ health and safety policies and innovative technologies can help consumers feel more comfortable in stores.

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Consumer Supplies Fulfillment Technology 248

Retail TouchPoints

APRIL 2, 2024

The Amazon Counterfeit Crimes Unit (CCU), established in June 2020 , stopped more than 700,000 attempts by bad actors to create fake selling accounts in 2023. That’s down from 6 million would-be fake account attempts that were thwarted in 2020, the year that the CCU launched — an 88% decrease in less than four years.

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Document Supplies Apparel Improvements 202

Retail TouchPoints

SEPTEMBER 29, 2022

Similarly, the European Union is set to crack down on fast fashion in a bid to force businesses to extend their products’ lifecycle, while Germany’s Supply Chain Due Diligence Act will mean enterprises are held accountable for any social- or environmental-related failures. A Starting Point. Greater demand forecasting.

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Retail Fashion Supplies Apparel 326

Retail TouchPoints

DECEMBER 28, 2021

In May 2020, McKinsey issued a report stating while the COVID-19 pandemic was shaking up small businesses across the board, it was disproportionately affecting minority-owned small businesses. Investing in Technology Crucial. Reasons cited were that the country’s 1.1 Dealing with Minority-Specific Business Barriers.

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Payment Services Small Business Retail Banking Operations 267

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Session topics ranged from ramping up touch-free in-store technologies to strengthening supply chains and getting the most out of marketplaces.

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ROI Revolution

OCTOBER 1, 2020

Published March 12, 2020. Last updated October 1, 2020. Our Amazon Prime Day 2020 Prep video series covers everything brands need to know to navigate the “new normal” for Prime Day. Consumers spent nearly $212 billion on ecommerce between April and June 2020 according to new data from the US Department of Commerce.

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eCommerce Payment Services Merchant Services Small Business Retail 193

Retail TouchPoints

APRIL 13, 2021

Digital diamond and fine jewelry retailer Blue Nile has made two new additions to its executive team: Jason Moss has joined in the new position of COO, and Ben Abitbol will take on the new role of SVP of Supply Chain. Previously a director at Amazon Web Services , Moss will set the vision and strategy for marketing, ecommerce and technology.

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Jewelry Supplies Books Fashion 244

lateshipment

SEPTEMBER 2, 2021

With consumers fast pivoting to eCommerce in the past few years, particularly during the 2020 pandemic, eCommerce supply chain and logistics are steadily evolving to make the most of the new challenges. The COVID-19 pandemic furthered this push as in-person shopping took a huge hit in 2020. billion in 2020.

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Shipping Costs eCommerce Supplies Fulfillment 246

Retail TouchPoints

AUGUST 17, 2021

The home décor market saw significant growth in 2020 as consumers rushed to outfit their homes for remote working and learning. Although ResearchAndMarkets.com indicates that the global market for this category surpassed $641 billion in 2020 , that growth is poised to continue, moderately, over the next five years.

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Retail TouchPoints

MARCH 29, 2023

Mitchell will lead the stores, technology and supply chain teams in addition to his current real estate and finance responsibilities. Mitchell, who has served as CFO since November 2020, has been integral to the development and execution of the retailer’s Polaris transformation strategy.

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Home Furnishings Omnichannel Supplies Operations 234

Wiser

MARCH 3, 2020

The 2020 Category Management Association and Shopper Insights Conference is in the bag! The agenda included sessions on emerging technology in category management, how to create value for shoppers, and case studies from industry leaders including Kraft Heinz, Clorox, and Walgreens. We had a blast at the 2020 CMA/SIMA Conference!

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Retail TouchPoints

FEBRUARY 11, 2021

As the first step in a planned three-year, $250 million technology upgrade, Bed Bath & Beyond will deploy Oracle Cloud as its Enterprise Resource Planning (ERP) solution, providing the retailer with real-time financial, supply chain and merchandising solutions.

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Retail TouchPoints

FEBRUARY 23, 2024

Parcel companies, LTL carriers and independent couriers have had to adapt to the increased demand with advanced technologies and web-based solutions. manufacturers to shrink lead times, cut transportation costs and improve supply chain adaptability. Logistics companies have to stay agile to adapt to unpredictable market dynamics.

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Shipping Costs Supplies Operations Presentation 180

365 Retail

MARCH 21, 2023

Despite supply chain issues caused by the war in Ukraine, which impacted its main manufacturers in Italy and Spain, the company recorded a 6% increase in sales from £15 million in 2021. Sales for 2021 were £15 million – more than double 2020’s figure of £6.65 million in its eighth consecutive year of growth.

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Retail TouchPoints

MARCH 25, 2021

Topper will oversee the company’s technology, infrastructure, security, supply chain and logistics, reporting directly to President and CEO Molly Langenstein. growth YoY in the company’s digital business in fiscal year 2020, which ended on Jan. Net sales in fiscal 2020 declined 35% from the year prior to $1.3

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