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Jewelry Retailers: Prepare Your Curbs, not Your Cases, for 2021

Retail TouchPoints

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Why Multichannel for Jewelry Retailers? Still others made Zoom part of their sales and customer support strategies. Agility Pays Off.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributing vaccines. In 2021, the overall picture is gloomy: rising unemployment and subsequent low consumer confidence are projected to lead to a drop in consumer spending. Solution: Embrace Multichannel.

Retail 279
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Grocery Trails the Retail Industry in CX and Fulfillment. Here are 4 Ways That Will Change in 2021

Retail TouchPoints

Online grocery shopping sales grew 54% for the year and are predicted to top $100 billion in 2021. What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience. What has emerged as a genuine concern, however, are the incontrovertible shortcomings in customer experience.

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A Guide to Omnichannel Commerce for International Expansion

ESW

Because customers demand it. For example, in 2021, 43% of shoppers bought a product online and picked it up in a store. It leverages data at every customer touchpoint and is the natural evolution of once siloed marketing, shopping and logistics strategies. What’s the difference between multichannel and omnichannel?

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What Is Unified Commerce—And Why Is It Essential In 2021 and Beyond?

Kibo

And in 2021, consumers expect those channels to service them anywhere and anytime. To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business. The post What Is Unified Commerce—And Why Is It Essential In 2021 and Beyond?

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Citibank saw spending on cards increase 40% in Q2 2021. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. increase over 2019.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Updated December 2, 2021. Black Friday 2021 brought in $8.9 Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In August 2021, 66% of organizations were in the process of delaying their office reopenings. Published March 12, 2020. November 11.

eCommerce 148