Remove 2021 Remove Customer Experience Remove Merchant Services Remove Shipping Costs
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3 Ways SMBs Can Deliver a More Personalized Shipping Experience

Retail TouchPoints

In this new landscape, the shipping experience has become more important to a brand’s bottom line — and reputation — than ever before. Here are three ways SMBs can deliver a more personalized shipping experience to build a happier, more loyal customer base. Explore options for personalization beyond delivery speed.

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Crypto-Commerce: Banking on Blockchain for B2B Payments

GetElastic

The predictions for rapid adoption by 2020 never materialized; however, the underlying technology, Blockchain, still holds promise, especially in the B2B payments space. B2B payments have seen consistent growth for several years (40% in the US from 2014-2020). This trend is expected to continue with a CAGR of 21% from 2021-2030.

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4 Keys to an Impactful Global Growth Strategy

Retail TouchPoints

trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. It could come from style, it could come from price point or it could come from assortment.”. When reaching out, use the right channels to foster a positive customer experience.

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The Best Enterprise Ecommerce Platforms in 2021

Ecommerce Platforms

Enterprise companies generally offer more than one kind of service and product, and they can achieve annual revenues of more than $7.5 Your enterprise system may also integrate with other leading tools you use throughout the business, like a CRM service. Quick onboarding. Great customer support. Unique search processes.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI.

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What is Shopify Markets? An Introductory Guide

Ecommerce Platforms

In the last few years, Shopify has introduced a range of new features and services to ecommerce store owners, including the highly renowned Shopify Markets service. The solution handles all of the complicated aspects of “going global” with your business, so you can focus on delighting your customers. Let’s take a closer look.

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A Guide to Omnichannel Commerce for International Expansion

ESW

Because customers demand it. For example, in 2021, 43% of shoppers bought a product online and picked it up in a store. As a result, the line between traditional brick-and-mortar and pure-play ecommerce retailers is blurring,” wrote Dr. An omnichannel approach ensures that brands meet customers where they are.