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Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Common missteps that mismanage customer expectations include inaccurate online product descriptions, low-quality images, lack of inventory visibility or accuracy and inadequate sizing details. This approach — where customers are refunded without being required to return an unwanted item — has its place, but it’s not a blanket solution.

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Delivery Platform Offers Carbon Offsets to Shipping Customers

Retail TouchPoints

In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change. Onfleet’s goal is to offset 5,000 metric tons of CO 2 per month by the end of 2021.

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2021 State of Holiday Shipping in the US

lateshipment

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. Indeed, you can anticipate your customers to meet with stockouts and longer delivery timelines from all carriers this Holiday season. FedEx Corp.

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Tips for shipping success during the 2021 holiday season

Omnisend

The 2021 holiday season is already different from holiday seasons of the past, starting with manufacturing and trickling down to shipping. As a result, your shipping strategy for the holiday season needs to be more dynamic and responsive to the shifting demands of holiday shoppers. Customers expect the ability to make returns.

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Supply Chain Strain: News & Updates on Shipping, Inventory, & Fulfillment [November 2021]

ROI Revolution

Published October 27, 2021 | Updated November 5, 2021. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now.

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Supply Chain Strain: News & Updates on Shipping, Inventory, & Fulfillment [December 2021]

ROI Revolution

Published October 27, 2021 | Updated December 7, 2021. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. Ecommerce sales hit $8.9

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Q4 Roundup: Amazon and Target’s Success Spotlights Fulfillment Prowess, Stores or no Stores

Retail TouchPoints

Fulfillment was a key driver during the ecommerce-driven final quarter of 2020. Amazon in particular invested more than $60 billion in shipping alone in 2020, helping it maintain blazing fast delivery times, but O’Shea believes its lack of a significant physical store footprint will cause it to lag behind the competition to some degree.