Retail TouchPoints

JULY 17, 2023

billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations. Exceptional customer experience. from 2023 to 2030.

Food and Beverages 223

Food and Beverages Payment Services Retail Payments 223

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

Merchant Services 223

Merchant Services Payment Services Payments eCommerce 223

Retail TouchPoints

JUNE 8, 2022

As the retail industry starts to return to normal in 2022, merchants around the world continue to respond to changing consumer behavior by embracing adaptability with open arms, in addition to being increasingly open to new technologies as part of their long-term strategies. This led to an increase in ecommerce sales by 14.2%

Merchant Services 219

Merchant Services Payment Services Payments eCommerce 219

Retail TouchPoints

JANUARY 10, 2023

Additionally, Amazon is adding a new feature to the Buy with Prime package that will enable merchants to display ratings and reviews from Amazon customers on their own online stores. Launched in April 2022 , Buy with Prime is Amazon’s answer to the growing success (and power) of the third-party merchants that sell on its site.

Merchant Services 274

Merchant Services Payment Services BigCommerce Payments 274

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. “The View the session on demand.

Payment Services 200

Payment Services Merchant Services Omnichannel Consumer 200

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 213

Payments Payment Services Customer Experience Social Media 213

Retail TouchPoints

JANUARY 3, 2023

This article reveals effective strategies to safeguard brands’ customers, reputation and revenue moving forward. 2022 saw the fastest pace for inflation in decades. While ecommerce businesses strategize on how to rebound in 2023, there’s another factor impacting margins completely independent of the economy.

Payment Services 287

Payment Services Merchant Services Retail Gifts 287

iVend

APRIL 5, 2023

Read more A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. Retailers worldwide benefit from our POS retail software. billion **.

Customer Experience 52

Customer Experience Payment Services POS Improvements 52

Retail TouchPoints

NOVEMBER 3, 2021

Seun Sodipo will take the CFO job in February 2022. Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business.

Payments 245

Payments Payment Services Omnichannel Channel 245

Retail TouchPoints

AUGUST 7, 2023

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. which Yan said should enable faster shipping times on those products for North American customers.

Shipping Costs 200

Shipping Costs Merchant Services Payment Services Shipping 200

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Passkeys eliminate this once necessary but unwelcomed friction, leading to an improved user experience, deeper customer loyalty and higher conversion rates.

Payment Services 242

Payment Services Cryptography Payments Improvements 242

Retail TouchPoints

MARCH 8, 2022

Whereas drivers of gasoline-powered cars can expect to find gas stations prevalent in most areas, those who operate EVs generally have to search considerably harder to find places to charge up. The driver payment process at retailers’ charging stations should be frictionless for shoppers.

Presentation 253

Presentation Payment Services Retail Download 253

iVend

MARCH 6, 2023

Artificial Intelligence has become embedded into our everyday lives – every time we ask Alexa for the weather, or watch a movie recommendation, what’s actually happening behind the scenes is that a vast neural network is analysing millions of datapoints to give us useable information.

Payment Services 98

Payment Services Payments Retail Operations 98

Groove

OCTOBER 7, 2022

This is easily the most common subscription program type leveraged as of 2022. This business model is highly successful because once brands make an initial investment to create the digital product, each customer translates to recurring revenue with only a minimal service cost. In some cases.

Subscription 195

Subscription Shopify Merchant Services Payment Services 195

Retail TouchPoints

OCTOBER 18, 2023

billion in 2022. Signifyd data shows that there was a 35% increase in false claims that an item never arrived in 2022 in Europe, and a 68% increase in false claims about the condition of a product. Customer data analysis: This can be carried out to detect potential networks of fraudsters working together. retailers $22.8

Payment Services 230

Payment Services Shipping Costs Payments Shipping 230

Ecommerce Platforms

JANUARY 13, 2022

They discovered the incredible benefits of selling Photoshop (and all of their other software) as a monthly/yearly subscription instead of a onetime payment product. And those benefits ring true for just about every subscription business: Subscriptions attract more customers. Exciting and surprising products sent to customers.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

Fabric

NOVEMBER 2, 2023

Enterprise e-commerce platforms are purpose-built to handle the complex needs of large-scale retail operations. For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience.

eCommerce Platforms 130

eCommerce Platforms eCommerce Payment Services Merchant Services 130

Groove

OCTOBER 7, 2022

This is easily the most common subscription program type leveraged as of 2022. This business model is highly successful because once brands make an initial investment to create the digital product, each customer translates to recurring revenue with only a minimal service cost. Reduce Customer Acquisition Costs.

Subscription 195

Subscription Shopify Merchant Services Shipping Costs 195

lateshipment

AUGUST 17, 2023

Recent research shows that the e-commerce return rate, which was 16% in 2022, now falls around somewhere between 20-30%. Just like choosing what they want to buy, customers have been showing increasing involvement in sending it back (be it for any reason). 92% of shoppers say they will buy again if the return process is easy.

Management 130

Management eCommerce Payment Services Merchant Services 130

Retail TouchPoints

APRIL 13, 2022

Other retailers notice when leading industry players like Walmart or Circle K make a move, so many brands are now likely considering adding crypto payment options and Bitcoin ATMs to their stores. Cryptocurrency ATM operators at first followed many of the same strategies as traditional ATM machine providers.

Cryptocurrencies 217

Cryptocurrencies Payment Services Retail Payments 217

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 E-commerce is here to stay. What is Order Management? What is an order management system (OMS)?

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

AUGUST 29, 2023

We began offering the option for customers to go online to make an appointment for a store visit in 2010, debuted the MyVerizon app in 2011 and began offering BOPIS (buy online, pick up in-store) in 2016. We also found that the trade-in experience was a pain point, so we prioritized system enhancements and operational changes.

Payment Services 221

Payment Services Omnichannel POS Mobile 221

Ecommerce Platforms

JULY 7, 2022

Automation : Automate and track the entire customer journey. Analytics: Review data like site visitors, leads, customers, contracts, ad campaigns, etc. Global eCommerce: Sell worldwide with payment processing available in 25 countries with PayPal and 11 countries with Stripe. Squarespace comes in second place.

Shopify 179

Shopify Payment Services Shipping Costs Merchant Services 179

lateshipment

APRIL 23, 2020

Fraudsters are leveraging the same technology that merchants are using, making it increasingly easy for criminals to scale their operations. Unfortunately, the same goes the other way around : If you can defraud an eCommerce business for one dollar, you can defraud them for a million. Hacking Alternative Payment Options.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. He will join on 19 September 2022. Current group CEO Henry Birch will step down on 24 September 2022 after four and a half years in the role.

Payment Services 122

Payment Services Payments Operations Omnichannel 122

iVend

APRIL 6, 2023

A point of sale (POS) system is the nerve centre of any retail operation. It performs the core functions in the store – managing the customer transactions that enable you to trade and taking the payments that make up your revenue. iVend Point of Sale (POS) iVend are leading experts in retail point of sale. billion **.

POS 97

POS Payment Services Point of Sale Payments 97

Ecommerce Platforms

FEBRUARY 9, 2023

An expanded suite of local payment methods Guaranteed foreign exchange on refunds so you’re protected from currency volatility Import restrictions management to ensure buyers can only see what they are allowed to purchase in their region As you can see, there’s quite a bit to get excited about from Shopify Markets Pro.

Shopify 104

Shopify Payment Services Merchant Services Shipping Costs 104

MagentoBrain

FEBRUARY 21, 2023

Applying AI to digital marketing can effectively help optimize the consumer experience, increase consumers' favorability for the brand, and directly affect the brand's revenue. From the rise of UI/UX, we can see that many trends have emerged with only one purpose: to improve customer experience.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

ROI Revolution

AUGUST 9, 2022

For many brands and retailers, the Q4 holiday season delivers more online revenue than any other time of the year. In fact, in 2022, US retail ecommerce holiday sales are projected to grow 15.5% Unfortunately, with so much online revenue opportunity, there’s also an increased chance for holiday ecommerce fraud.

eCommerce 78

eCommerce Payment Services Merchant Services Payments 78

Korona

JUNE 8, 2022

So keeping up with the latest retail technology is paramount to delivering an impeccable customer experience, managing a large inventory, and optimizing your ordering and pricing. In fact, when it comes to customer service, Nextiva found that 89% of consumers have switched to a competitor after a bad customer experience.

Technology 52

Technology Payment Services Payments Retail 52

Smile.io

SEPTEMBER 7, 2022

Finding a financially sustainable niche allows you to rely on a steady revenue stream, build a customer profile, identify competitors, and determine your positioning in the market. Single channel is when customers are only able to buy products from one channel, such as your online store.

eCommerce 84

eCommerce Merchant Services Payment Services Shipping Costs 84

GetElastic

JANUARY 24, 2023

A Composable Commerce approach allows for the easy addition, testing, and change of customer experiences based on data rather than intuition or what is sold in package. Retailers will not go through the long process of replacing all their technology but will instead layer on new capabilities to add value and drive down operating costs.

Payment Services 78

Payment Services Merchant Services Payments Omnichannel 78

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Throughout the holidays and beyond, the most important thing brands can do is communicate clearly, effectively, and transparently with customers.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Retail TouchPoints

AUGUST 11, 2022

With users and revenue currently at all-time lows, new CEO Vijay Talwar has a herculean task ahead of him as he works to bring this ecommerce giant back to its feet. Wish’s prices were indeed an exciting proposition for millions of consumers, but as more and more of them had bad experiences, the fervor faded. Merchant quality.

Merchant Services 228

Merchant Services Shipping Costs Payments Consumer 228

iVend

SEPTEMBER 1, 2022

Recessions have a tendency to widen the chasm between those retailers who are effective operators with inbuilt resilience, and those who can get by in good times, but struggle when the going gets tough. Retaining existing customers – strengthening relationships, making them feel valued and enhancing the customer experience.

Technology 98

Technology Retail Payment Services POS 98

RetailMinded

OCTOBER 6, 2022

As an avid believer that integrated, intelligent technology is essential in supporting business operations, Benioff and Taylor finally let us in on one of their best kept secrets yet. The end of the journey is as important as the beginning of the journey, and this reminder is a good one to apply to your own unique business. .

Retail 52

Retail Customer Loyalty eCommerce Merchant Services 52

Korona

SEPTEMBER 7, 2022

According to a study published by Statista , eCommerce retail sales – including digital services – are expected to exceed $1 trillion in the United States by 2022. After 2022, sales are predicted to continue to grow at a double-digit rate, though with a slight dip in the growth rate toward the middle of the decade. .

Small Business Retail 52

Small Business Retail Payment Services Management Payments 52