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What To Know: A Retrospective Of 2023’s Top Breaches And Fines

Forrester eCommerce

After a retrospective review of the largest publicly reported breaches and privacy violations in 2023, here's what you need to know for 2024.

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How to Improve Digital Privacy and Trust Between Consumers and Companies

Retail TouchPoints

the past year was the most active to date for passing state-by-state data privacy laws. is weighing national data privacy and security regulation to help companies keep up with the patchwork of state laws. Instead of a one-sided disclosure, data privacy can and should become more of a dialogue and a choice for consumers.

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European Predictions 2023: Privacy & Security

Forrester eCommerce

In 2023, the risk function will rise at European organizations, but one major firm will lose employee trust through misuse of tech. Find out more in our 2023 cybersecurity predictions.

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There but not there yet – The Indian DPDP (Digital Personal Data Protection) Law 2023

Forrester eCommerce

The Indian parliament passed the much-awaited DPDP bill on August 10th, 2023. This has come six years after the Supreme court of India declared the right to privacy as a fundamental right. Ministry of Electronics and Information Technology (MeiTY) had introduced the first draft of the bill in 2022.

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Why Retailers’ Data Privacy Policies are the New Customer Experience

Retail TouchPoints

Brands have always focused on personal touches and customization for consumers, yet a recent eMarketer report found growing concerns around data privacy, with nearly nine out of 10 consumers saying it’s important to them. But there are glimpses of hope — the upcoming California Privacy Rights Act ( CPRA ) will be the closest thing the U.S.

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Could Data Privacy Be Retail’s New Competitive Differentiator?

Retail TouchPoints

In fact, 90% of consumers say they care about data privacy, while nearly 30% have switched companies and providers over their data policies and data sharing practices, according to research from Cisco. As Privacy Concerns Mount, Transparency and Communication Are Key. Privacy is now part of the marketing mix,” said Kibel.

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If you are attending RSAC 2023, join me to talk about employee privacy!

Forrester eCommerce

The RSAC 2023 is kicking off soon and I will be there for the first time! Because new rules for the protection of the personal data of employees have arrived in the US and we need to talk about it. If you are attending the conference, come and join me for my session: “How […]

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