Retail TouchPoints

FEBRUARY 16, 2024

Here are the three areas retailers need to pay attention to in 2024 in order to deliver better customer experiences in the era of AI. A I – P o w e r e d C h a t b o t s Chatbots empower businesses to provide highly personalized digital experiences to their customers.

Customer Experience 273

Customer Experience Payment Services Improvements Customer 273

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 239

Shipping Costs Improvements Live Chat Retail 239

Fabric

NOVEMBER 17, 2023

To date, retailers lacked a single, modular, and composable solution that enabled them to consolidate their technology vendors to deliver seamless customer experiences across digital and physical channels. Along with creating unnecessary friction and frustration, this growing rift has eroded customer loyalty and brand trust.

Merchant Services 147

Merchant Services eCommerce eCommerce Platforms Customer Loyalty 147

Omnisend

DECEMBER 11, 2023

20 best dropshipping apps for Shopify in 2024 Choosing the right dropshipping apps is crucial for success on Shopify. The branded invoicing option enhances brand recognition and customer loyalty. The app supports multi-channel integration, including email, SMS, and push messages. Ratings: 4.8/5 Ratings: 4.8/5

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Bamboo Rose

JANUARY 18, 2024

Bamboo Rose Blog | NRF 2024 – 8 Key Takeaways & Themes Shaping the Future of Retail Despite the freezing temperatures in New York City during NRF 2024 – Retail’s Big Show , the event was a hotbed of activity and excitement. Attendees braved the cold weather to gather at the Jacob K.

Retail 26

Retail Supplies eCommerce Events 26

Kissmetrics

AUGUST 6, 2021

Research shows that repeat customers spend more than once-off customers, making retention a priority for any Ecommerce business that wants to grow. This post will dive into the strategies you can use to boost your customer retention rates. Design an Effective Customer Loyalty Program.

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

RetailMinded

JANUARY 10, 2024

As you look into 2024, consider how becoming more profitable can also be achieved with more efficiency , more business clarity and even more time on your hands. Resource #1: Faire If diversifying your storefront – whether it’s digital or brick and mortar – from marketplace competition is among your 2024 goals, then look to Faire to help.

Small Business Retail 86

Small Business Retail Shipping Costs Retail Multi-channel 86

ESW

MARCH 20, 2024

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. billion in 2024. So what happens to customer loyalty and satisfaction when brands don’t address complexity?

Payment Services 78

Payment Services Payments Customer Loyalty Shipping 78

Retail TouchPoints

MARCH 5, 2024

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. D’Arcy shared detailed insights on True Religion’s strategy, which kickstarted with its Spring 2024 Go There campaign starring Grammy-nominated recording artist Saweetie.

Fashion 250

Fashion Travel Multi-channel Games 250

UpSellIt

AUGUST 23, 2023

In this blog, we present ten innovative ecommerce targeted tactics that will dominate the landscape in 2023 and 2024, helping businesses thrive in the competitive digital marketplace. Ecommerce personalization tailors the online shopping experience to individual customers based on their preferences, behaviors, and characteristics.

eCommerce 129

eCommerce Recommendation Omnichannel Customer Data 129

ESW

MAY 17, 2023

Brands can and should consumerise B2B experiences and enable online business shopping that’s as easy and convenient as a DTC channel. Non-digital channels like ordering by phone and exchanging emails about purchase orders and invoicing are not just inefficient – they create unnecessary friction throughout the buying journey.

B2B 78

B2B Payment Services Consumer Electronics Payments 78

Retail TouchPoints

JULY 21, 2022

In fact, by the end of 2024, 75% of the world’s population will have personal data protected under modern privacy regulations , according to Gartner. And for the most part they didn’t mind — if they were offered personalized experience across channels in return. For years, consumers have known that their behaviors have been tracked.

Marketing 278

Marketing Consumer Information Customer Retention 278

GetElastic

DECEMBER 9, 2020

Evolution of the B2B Commerce Experience: Gartner prediction: “By 2024, 15% of B2B organizations will use digital commerce platforms to support both its customers and sales reps in all sales activities.”. It’s no longer just a channel, but rather a necessity for businesses looking to maintain revenue streams and stay competitive.

Payment Services 113

Payment Services Payments B2B B2C 113

ESW

DECEMBER 1, 2023

ESW’s Global Voices survey results show that brands that own their online sales channels are perceived as more authentic and are a step ahead of brands that only sell on marketplaces. In fact, 55% of respondents said brand-operated channels deliver more authentic brand experiences online.

Merchant Services 78

Merchant Services Customer Loyalty Consumer Social Media 78

SheerID

MARCH 14, 2024

Boost sales & loyalty with an Omnichannel Rewards Strategy. Learn to offer exclusive discounts across multiple channels, engage communities & stand out.

Omnichannel 88

Omnichannel Channel Customer Loyalty Blog 88

GetElastic

DECEMBER 1, 2021

By deploying subscription services, it puts brands in an ideal position to drive predictable and sustained revenue, while also generating increased customer loyalty with more affordable buying options. In addition to the Elastic Path core commerce capabilities, this solution comes pre-integrated with: Stripe for payments.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Smile.io

JANUARY 10, 2024

Loyalty programs are part of a larger retention strategy that brings customers back to your store, builds a loyal following, and boosts customer lifetime value (CLV) and repeat purchase rates. No one denies the importance of customer loyalty. But how do major ecommerce brands build and sustain customer loyalty?

Shopify 46

Shopify Social Media Jewelry Customer Loyalty 46

Omnisend

MAY 30, 2023

Given such high success rates, it’s not surprising to hear that by 2024, SMS marketing spending will reach over $399 billion. Omnisend is a comprehensive marketing automation platform that offers multi-channel marketing solutions, including email, push, and SMS marketing. boost in orders in 2022.

Shipping Costs 88

Shipping Costs Multi-channel Live Chat Shopify 88

Smile.io

APRIL 15, 2024

PetSmart Treats’ loyalty program changes (in 2024) PetSmart recently announced updates to its Treats rewards program that took effect on April 2, 2024. Whenever a brand reconfigures its loyalty program, there’s cause for worry amongst its most loyal customers.   What’s new?

Social Media 74

Social Media POS Gifts Events 74

RetailMinded

FEBRUARY 20, 2023

Leverage their established social media following by having them promote your products or services on their social channels. This means going beyond your brick-and-mortar and website stores by selling on Amazon, a proprietary app, directly on social media apps like the Instagram Shopping tab, and anywhere else your customer is buying.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

Kibo

JANUARY 16, 2023

And as for Paris 2024, Simone says she will be there. It’s built around the capabilities specific to your business, with the end goal being to deliver a seamless customer experience across all channels. Data-Driven Customer Loyalty. But it’s undecided if it will be as a competitor or spectator.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 2, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

As COVID-19 shut down traditional sales channels for many B2B brands in 2020, the value of digital transactions grew 9.6% With consumers more concerned about their discretionary spending, the online resale apparel market is projected to double by 2024 ( Statista ). March 2 update. New COVID-19 data + stats. to reach $9.92 12/14 update.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

MAY 6, 2021

By 2024, annual paid ad spend is projected to hit $109.1 It will be nearly double that in 2024. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. In 2019, spend was just $55.9

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. March 9 update. More new COVID-19 trends + data. March 2 update. to reach $9.92

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 7, 2021

Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

The home décor market is expected to be valued at $202 billion by 2024, a 20% increase from 2019. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2022

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JANUARY 5, 2021

While this isn’t as pronounced of an increase as we saw in 2020 from 2019 ($600.1B), marketers and executives should note that these are levels of ecommerce that experts didn’t expect we would reach until 2024. By 2024, it is projected that more than 2/3 of search ad spend will go to mobile. in Q2 2021 over Q1 2021. 12/14 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

NOVEMBER 4, 2020

Growth is expected to stay largely on target with pre-pandemic estimates through 2024, with user growth continuing to remain modest. million social media users in 2020, and that number is expected to grow to 226 million by 2024. Digital ad spend isn’t projected to reach pre-pandemic levels until at least 2024. There will be 212.1

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 3, 2020

Growth is expected to stay largely on target with pre-pandemic estimates through 2024, with user growth continuing to remain modest. million social media users in 2020, and that number is expected to grow to 226 million by 2024. Digital ad spend isn’t projected to reach pre-pandemic levels until at least 2024. There will be 212.1

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

FEBRUARY 2, 2021

While this isn’t as pronounced of an increase as we saw in 2020 from 2019 ($600.1B), marketers and executives should note that these are levels of ecommerce that experts didn’t expect we would reach until 2024. By 2024, it is projected that more than 2/3 of search ad spend will go to mobile. in Q2 2021 over Q1 2021. 12/14 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

OCTOBER 1, 2020

Digital ad spend isn’t projected to reach pre-pandemic levels until at least 2024. This halo effect makes it critical to have a strategy that encompasses all of your marketing channels. Wholesale and retail channels in general are underperforming during this time in any industry. Without mobile’s projected growth, U.S.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193