Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Are you ready to explore the evolved customer journey?

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Retail Article Omnichannel Customer Experience 204

Algopix

APRIL 14, 2024

As we step into 2024, it’s time to shine a spotlight on the 20 most influential eCommerce marketing leaders who are shaping the industry’s future. The 20 Most Influential eCommerce Marketing Leaders of 2024 1. LinkedIn 2. LinkedIn 7. Her work has been pivotal in adapting to the changing music consumption landscape.

eCommerce Marketing 114

eCommerce Marketing eCommerce Marketing Toys 114

Forrester eCommerce

MAY 13, 2024

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

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RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

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Payment Services Retail Supplies Omnichannel 98

365 Retail

APRIL 10, 2024

The Retail Technology Show (RTS) has announced a series of special events, new for 2024. With a focus on design, technology and experiential activations, the RTS London Store Tours, sponsored by Newstore , will be expertly curated and hosted by retail influencer, Ian Scott. The post 2 weeks to go!

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Events Technology Retail Omnichannel 52

365 Retail

APRIL 2, 2024

Millennials are the most likely shopper demographic to have their buying decisions influenced by Retail Media ads at the shelf-edge, the latest research from the Retail Technology Show (RTS), taking place on 24 & 25 April 2024 at London’s Olympia, reveals.

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Technology Retail Social Media Events 109

Algopix

OCTOBER 27, 2023

The eCommerce landscape has been evolving at a rapid pace over the past few years, driven by advances in technology, changing consumer behaviors, and the global impact of events. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

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eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

APRIL 5, 2024

LEGO House, in the company’s headquarters city of Billund, Denmark, already carries the KultureCity Sensory Inclusive certification, and the company plans to expand it to stores in more countries later in 2024. The retailer announced it would use its Inclusive Spaces Framework in all newly opened and renovated stores in February 2024.

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Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. And he believes we’ll see a similar focus in 2024. Coming in, I felt this was going to be a proving point for AI. Is it the real deal?

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ACH Multi-channel Technology Customer Retention 228

365 Retail

APRIL 20, 2024

Join them at the Retail Technology Show at London’s Olympia on April 24 & 25, 2024, where they will demonstrate pioneering solutions designed to transform customer engagement. As the retail landscape evolves, refive is leading the charge in enhancing revenue and customer retention for brick-and-mortar stores.

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Technology Retail Customer Retention Customer Data 57

365 Retail

MARCH 15, 2024

The Retail Technology Show has announced that Nick Wheeler OBE, Founder, Chairman & Owner of Charles Tyrwhitt, will be one of its 2024 headline speakers as part of its conference programme. Register for free to attend the industry’s flagship event which brings the magic of retail to life, here.

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Technology Multi-channel Retail Events 62

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

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Retail TouchPoints

JANUARY 9, 2024

Ecommerce became not just a ‘good-to-have’ channel, but a must-have channel for small businesses. How did you see that conversation shift in 2023, and where do you think it’s headed in 2024? As a result, businesses are expediting their adoption of new tools and technologies and ultimately evolving their business strategy.

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Supplies Shipping Costs Small Business Retail Recommendation 231

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. Sitoo helps global fashion and lifestyle retailers create positive shopping experiences every time and everywhere.

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POS Marketing Retail Sporting Goods 52

Groove

FEBRUARY 27, 2024

Podcast : Download | Subscribe : Apple Podcasts | Google Podcasts | Spotify Meeting Dave Santiago of Cutter & Buck In this episode of the eCommerce Masters Podcast, host Ethan Giffin engages with Dave Santiago, VP of Omni Channel and Corporate Sales at Cutter & Buck.

eCommerce 195

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Retail TouchPoints

MAY 14, 2024

Qurate Retail’s New App and FAST Channel Qurate Retail’s Sune shopping app. Image courtesy Qurate) HSN and QVC are the indisputable OGs of live shopping, and their parent company Qurate Retail Group is making a concerted effort to bring the brands’ decades of expertise into new media channels. But Qurate isn’t giving up on TV.

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Social Media eCommerce Channel Events 277

Retail TouchPoints

JANUARY 11, 2024

2023 was a period of experimentation for retailers, and many thoroughly assessed where this new technology could have the biggest impact. Retailers must move quickly to deploy transformative technologies or risk putting relevancy and their brand experience at risk. Now is not the time to be in analysis paralysis.

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Retail eCommerce Technology Social Media 225

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. Retailers are no longer able to ignore the impacts of theft, fraud and abuse within their online channels. Michael Osborne is the CEO of Appriss Retail.

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Recommendation Omnichannel Shipping Costs eCommerce 210

365 Retail

DECEMBER 13, 2023

Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive. Social traffic on mobile was a critical acquisition channel – representing 10% of all referrals to retailer websites.

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Retail Gifts Shipping Costs Customer Loyalty 62

RetailMinded

APRIL 2, 2024

CMP is tracking technologies and data processing activities. To illustrate the point, in 2024 retail e-commerce sales are calculated to exceed 6.3 Having multiple channels as a means of communication is nice, but experts say that a live chat option is so far the most appealing. trillion US dollars around the world.

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eCommerce Order Fulfillment Live Chat Shipping 52

Fabric

FEBRUARY 29, 2024

With fabric OMS, not only do today’s modern retailers have a unique opportunity to leverage the latest technology to deliver superior total cost of ownership (TCO), they also have the flexibility they need to drive great business outcomes. It was launched with a design partner during the holidays and announced at NRF 2024.

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eCommerce Platforms eCommerce Payment Services Demo 130

Retail TouchPoints

FEBRUARY 16, 2024

On the flip side, the technology can be misused by bad actors in ways that jeopardize security, which in turn damages customer experience, loyalty and trust. Here are the three areas retailers need to pay attention to in 2024 in order to deliver better customer experiences in the era of AI.

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Customer Experience Payment Services Improvements Customer 248

Retail TouchPoints

MAY 8, 2024

In addition to the entertainment aspects of TikTok’s short-form videos, the platform has become an important commerce channel. In March 2024 TikTok introduced new tools to support its “Commerce Everywhere” mission. And certainly not on the 270 -day timeline required by the Act.”

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Channel Operations Technology Other 199

365 Retail

JANUARY 25, 2024

M-Cube , the instore digital entertainment provider, has been selected as the Technology Partner for Integrated Systems Europe ( ISE ) 2024 taking place from the 30th January – 2nd February. As Technology Partner, M-Cube will create dedicated content to celebrate ISE ’s 20-year anniversary.

Technology 52

Technology Events Reference Management 52

Groove

OCTOBER 2, 2023

Although Elon Musk has since cut ties with the company, Microsoft currently provides substantial funding to OpenAI, ensuring the continued development and refinement of ChatGPT and other AI technologies. This helps to create a consistent, persuasive message about the product across all marketing channels.

Merchant Services 195

Merchant Services Social Media SEO Blog 195

Omnisend

DECEMBER 12, 2023

Reading Time: 11 minutes Do you believe that customer engagement relies on the appropriate use of technology? Budgeting everything, including venue, promotions, event management, decor, technology, people, and more, helps you determine your envisioned event’s economic viability beforehand. And what drives these? It’s event marketing.

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Events Seminar Marketing Workshop 88

Retail TouchPoints

DECEMBER 15, 2023

More practices will open through 2024, and all locations will be powered by Chewy’s custom-built open platform, which has helped the brand create a robust, customer-focused experience across all channels. Strategically, venturing into medtail isn’t a stretch for the Chewy business.

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Fulfillment Customer Channel Operations 231

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. Pivotree SKU Build has been created to deliver fully enriched and curated SKUs.

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Retail TouchPoints

OCTOBER 13, 2023

Businesses are integrating commerce technology into these videos, making it easy for viewers to buy products they see. Features like “swipe-up” links and interactive elements turn these videos into sales channels. TikTok Shop’s debut on Sept. 12, 2023 in the U.S.

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Retail TouchPoints

FEBRUARY 6, 2024

The technology, it turns out, largely functions as promised: AI is in fact quite good at making personalized recommendations. If brands are going to make the most of this powerful technology, they are going to need to answer these questions first. The technology is too powerful not to. What’s behind this skepticism?

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Recommendation Customer Hobbies Technology 260

CPC Strategy

JANUARY 25, 2024

Social How the LinkedIn Algorithm Works [2024 Changes & Updates] By Emily Sullivan Jan 26 2024 LinkedIn bills itself as “the world’s largest professional network” — and they have the numbers to prove it. Promote New posts on Non-LinkedIn Channels LinkedIn doesn’t exist in a vacuum, and neither do its users.

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Social Media Blog B2B Other 52

Retail TouchPoints

AUGUST 17, 2022

While many brands and retailers are focusing on engaging Gen Z, Gen Alpha is slowly creeping into the picture. Gen Alpha — consumers born after 2010 — have grown up immersed in technology. That’s why retailers like Kids Foot Locker are embracing the convergence of community and technology to effectively reach Gen Alpha consumers.

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Social Media Omnichannel Apparel Consumer 260

Retail TouchPoints

AUGUST 3, 2023

AEO) Chief Operations Officer Michael Rempell has announced he will step down from his role, effective early in the company’s fiscal 2024 in May. Photo credit: AEO, Inc. American Eagle Outfitters, Inc.

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Retail TouchPoints

NOVEMBER 3, 2023

The company expects to further grow global comps and revenue in fiscal 2024 to the tune of 10% to 12% , and 5% to 7%, respectively. in fiscal 2024, with an ultimate long-term goal of 20,000 U.S. said Michael Conway, Group President of International and Channel Development at Starbucks in a statement. “We North America and U.S.

Technology 239

Technology Omnichannel Operations Marketing 239

Groove

OCTOBER 2, 2023

Although Elon Musk has since cut ties with the company, Microsoft currently provides substantial funding to OpenAI, ensuring the continued development and refinement of ChatGPT and other AI technologies. This helps to create a consistent, persuasive message about the product across all marketing channels.

Merchant Services 195

Merchant Services eCommerce Social Media SEO 195

Fabric

DECEMBER 6, 2023

In the fast-paced world of omnichannel retail, the ability to harmonize inventory across various channels is not just a logistical necessity, but a strategic imperative. Today’s retailers, grappling with the complexities of distributed inventory networks and multifaceted sales channels, require a solution that is both effective and intuitive.

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Omnichannel Multi-channel Retail eCommerce Platforms 130

Fabric

DECEMBER 15, 2023

Read on to learn about the strategies and technologies that will shape the retail experience in 2024 and beyond. The discussion underscored that, in the current landscape, retailers of all sizes have the opportunity to deliver on true omni-channel promises. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130