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The 2024 Brand Experience Award Winners areā€¦

Retail TouchPoints

2024 Brand Experience Award Winners Category: Customer Retention & Loyalty DSW Hy-Vee, Inc. The final 24 brands and their winning strategies will be featured in an in-depth report running next month.

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Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago.

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Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Retail TouchPoints

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. Where else are my customers shopping?

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Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executivesā€™ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. And he believes weā€™ll see a similar focus in 2024. Levi Strauss & Co. Michelle Gass, President of Levi Strauss & Co.,

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Gartner Survey Review: Digital Commerce Revenue Skyrockets with B2B Surpassing B2C

GetElastic

By 2024, 15% of B2B organizations will use digital commerce platforms to support both their customers and sales reps in all sales activities. Cost savings is more on the minds of B2B organizations; in fact, according to the survey, almost three times as many B2B companies cited it as a motivator versus their B2C counterparts.

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The 5 Benefits of Shopify Plus Loyalty Programs

Smile.io

The sole purpose of a loyalty program is to turn one-time customers into repeat customers and build a loyal following. Shopify Plus brands utilize loyalty programs to increase repeat purchase rates and boost customer retention.   How To Scale An Ecommerce Business (2024 Guide) | Smile.io

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How Data Security Shifts are Driving New Marketing Mandates

Retail TouchPoints

In fact, by the end of 2024, 75% of the worldā€™s population will have personal data protected under modern privacy regulations , according to Gartner. Nearly all ( 94% ) consumers agreed that it was important to have control over the information they shared with companies and how it was used. adults and 125 marketers.

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