Retail TouchPoints

NOVEMBER 10, 2023

The brand has acquired a newfound relevance among Gen Z and millennials that has helped the company achieve a 5% year-over-year net revenue increase, while Kate Spade and Stuart Weitzman both saw losses over the same period. Federal Trade Commission’s second request received on November 3, 2023,” the company reported.

Operations 256

Operations Omnichannel Fashion Improvements 256

Retail TouchPoints

OCTOBER 9, 2023

In 2024, it won’t be your dad’s supply chain. The word omnichannel has been around for decades, but not until very recently has the industry realized the role of distributed order management in their aggregate financial equation. Omnichannel doesn’t mean “starts online” and retailers automatically embrace it. More fluid.

Supplies 303

Supplies Fulfillment Retail Omnichannel 303

Retail TouchPoints

MAY 3, 2024

The Save Mart Companies is building on its partnership with Instacart by implementing several in-store solutions in nearly all 200 Save Mart, FoodMaxx and Lucky locations. “Embracing new revenue streams through Storefront Pro offers us a solid foundation to enhance our business online.

Retail 255

Retail Omnichannel Mobile Operations 255

Retail TouchPoints

MARCH 6, 2024

In only its second full year as a public company, Warby Parker generated net revenue of $71.7 In February 2024, the retailer also expanded its relationship with MetLife subsidiary Versant Health , a leading administrator of managed vision care. million in 2023, 12% higher than the $669.8 million generated in 2022.

Omnichannel 275

Omnichannel Retail Management Customer 275

Retail TouchPoints

DECEMBER 13, 2023

the parent company of Tommy Hilfiger and Calvin Klein , has made two key executive appointments designed to bring the business into a new era of omnichannel growth and transformation. PVH Corp. , She will report directly to Stefan Larsson, CEO of PVH, when she takes the post on Jan. She will take the helm from Julie Fuller on Feb.

Omnichannel 250

Omnichannel Consumer Retail Marketing 250

Retail TouchPoints

MARCH 13, 2024

Despite Tightening Wallets, Select Brands Flourish As spend growth softened in the second half of 2023 across discretionary categories and companies geared toward more price-conscious consumers flourished, opportunities presented themselves for brands that kept an open mind. He holds the chartered financial analyst (CFA) designation.

Multi-channel 256

Multi-channel Payment Services Consumer Automotive 256

Retail TouchPoints

FEBRUARY 7, 2024

Ahold Delhaize USA will make the DoorDash on-demand grocery delivery marketplace available across its five supermarket banners: Food Lion, Hannaford, Giant Food, The Giant Company and Stop & Shop. As leading omnichannel grocery retailers in their markets, Ahold Delhaize’s U.S.

Omnichannel 256

Omnichannel Customer Marketing Retail 256

Retail TouchPoints

APRIL 20, 2022

Luxury home brand Brooklinen is planning to triple its brick-and-mortar retail presence, first with the addition of four stores in new markets in 2022 and plans to reach 25 to 30 locations by the end of 2024. ” Brooklinen’s brick-and-mortar expansion was previously announced after the company raised $50 million in March 2020.

Operations 275

Operations Shipping Costs Omnichannel Customer Data 275

Retail TouchPoints

FEBRUARY 5, 2024

Ingka Group , parent company of Ikea Retail, has debuted an AI-powered home design inspiration and shopping tool on the OpenAI GPT Store. only, but Ikea plans to expand to more markets where ChatGPT is available during 2024. omnichannel presence in April 2023 , the same month the retailer debuted a virtual interior design service

Omnichannel 277

Omnichannel Recommendation Improvements Marketing 277

Pivotree Blog

MAY 2, 2024

Join Pivotree at AutoCare Connect Week and B2B Online 2024 in Chicago to learn AI-assisted ways to transform data into revenue, productivity gains, and competitive advantage TORONTO, May 2, 2024 – Pivotree Inc.

Presentation 52

Presentation B2B Automotive Events 52

365 Retail

MARCH 12, 2024

EuroCIS 2024, held from 27 to 29 February in Düsseldorf, Germany, reaffirmed its status as a pivotal event for retail technology innovation, drawing 475 exhibitors from 41 countries and over 13,500 trade visitors from 95 countries.

Technology 62

Technology Payment Services Retail Events 62

Retail TouchPoints

JANUARY 23, 2024

The positive vibe of the show was largely driven by retail executives’ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. And he believes we’ll see a similar focus in 2024. Levi Strauss & Co. Michelle Gass, President of Levi Strauss & Co.,

ACH 259

ACH Multi-channel Technology Customer Retention 259

Retail TouchPoints

APRIL 9, 2024

The streetcar, which is embellished with cherry blossoms and Shein branding, will be in operation until May 10, 2024, serving as what the company described as “a moving billboard” designed to “capture the city’s attention.”

Fashion 255

Fashion Travel Gifts Operations 255

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 239

Recommendation Omnichannel Shipping Costs eCommerce 239

Retail TouchPoints

MAY 10, 2023

Tempur Sealy International will acquire Mattress Firm Group in a $4 billion cash and stock transaction, creating a company with a global footprint of approximately 3,000 stores, 30 ecommerce platforms, 71 manufacturing facilities and four R&D facilities, serving customers in more than 100 countries. billion in cash and $1.3

Omnichannel 267

Omnichannel eCommerce Platforms Operations eCommerce 267

Pivotree Blog

JANUARY 31, 2024

With 40,000 attendees, 6,200 brands, and more than 1,000 other exhibitors, NRF 2024 – Retail’s Big Show took the industry by storm, and the dust has all but settled. Omnichannel retail was a key theme, with discussions on how retailers can bridge the gap between online and offline channels to enhance customer satisfaction and drive sales.

Omnichannel 52

Omnichannel Events Supplies Channel 52

Retail TouchPoints

JANUARY 22, 2021

IDC expects grocery to be transformed by consumers’ appetite for omnichannel convenience, projecting that by 2023, 75% of online grocery orders (representing 15% of all grocery sales) will be picked up curbside or in-store. Demand for Pickup and Curbside Will Define Grocery Store Designs.

Omnichannel 221

Omnichannel Payment Services Retail Webinar 221

Retail TouchPoints

NOVEMBER 7, 2023

WHP’s global strategy for Express includes a full omnichannel launch beginning in 2024, with the opening of flagship stores and ecommerce channels featuring men’s and women’s apparel plus categories including footwear, intimates and accessories. The company also plans for shop-in-shop experiences in Mexico and Indonesia.

Toys 256

Toys Retail Accessories Apparel 256

Retail TouchPoints

JANUARY 26, 2024

WHP Global , parent company of Babies ‘R’ Us and Toys ‘R’ Us , has expanded its partnership with omnichannel retailer El Puerto de Liverpool to bring Babies ‘R’ Us to Mexico. The expansion will include the opening of dedicated Babies ‘R’ Us stores, the first of which is slated to open in the second half of 2024.

Toys 251

Toys Omnichannel eCommerce Retail 251

Retail TouchPoints

JANUARY 9, 2024

in 2024, lower than India, China, Germany and Brazil. Diversifying advertising budgets with omnichannel media, like digital audio, will help advertisers reach unique and performative audiences at scale, with mere clicks of a button. ad spending to increase 5.1% The silver lining?

Retail 289

Retail Omnichannel Channel Mobile 289

Retail TouchPoints

MAY 3, 2023

“I am delighted to welcome the Richer Poorer team into our expanding portfolio and recognize their success in growing Richer Poorer from startup into a Gen Z-relevant, sustainable brand, which is a great addition to our ‘free to be you’ company culture,” said Andrew Clarke, CEO of Francesca’s Acquisition LLC, the retailer’s parent company.

Apparel 258

Apparel Omnichannel Operations Channel 258

Retail TouchPoints

JUNE 28, 2023

In 2024, GNC will begin using Zipline’s newly announced Platform 2 system, which is designed specifically for urban delivery. After the initial test in Utah, the company will consider expanding the offering to other parts of the country.

Fulfillment 297

Fulfillment Supplies Omnichannel Shipping 297

Retail TouchPoints

MAY 30, 2023

Genesco expects to close more than 100 Journeys stores in fiscal 2024, more than its prior expectation of closing 60 stores, after the shoe retailer posted extremely poor results for Q1 2024, which ended April 29, 2023. The company is looking to pivot Journeys to an off-mall strategy, with 13 locations out of a planned 25 already open.

Omnichannel 195

Omnichannel Improvements Consumer Other 195

Retail TouchPoints

MARCH 21, 2023

As it approaches its 50th anniversary in 2024, Foot Locker has outlined a new transformation strategy “designed to set us up for success for the next 50 years,” said the company’s President and CEO Mary Dillon at an investor presentation on March 20, 2023. The company posted a slight dip in sales in Q4 2022, which ended Jan.

Operations 265

Operations Omnichannel Presentation eCommerce 265

Retail TouchPoints

APRIL 11, 2024

Omnichannel dog brand Bark has partnered with a jet charter company to launch Bark Air , an air travel experience designed “for dogs first and their human companions second.” Premium flights for dogs and their humans are now available for booking, with the first flights taking off from New York on May 23, 2024.

Travel 241

Travel Books Omnichannel Information 241

Retail TouchPoints

JANUARY 22, 2024

has promoted Amy Sullivan to CEO, effective February 4, 2024. She has been with the company for more than a decade, most recently acting as President and COO. I look forward to leading the company through this next chapter and unlocking the long-term growth potential we see for Kirkland’s Home.” ”

Improvements 255

Improvements Customer Marketing Retail 255

Retail TouchPoints

NOVEMBER 3, 2023

The new “Triple Shot” plan builds on the original reinvention strategy introduced by former CEO Howard Schultz at the company’s Investor Day in September 2022. After he passed the reins in April the company continued to see strong momentum, with global comparable stores sales up 8% year-over-year in fiscal 2023 , which ended Oct.

Technology 267

Technology Omnichannel Operations Marketing 267

Retail TouchPoints

MAY 16, 2024

The Fast Retailing brand (also parent company of Uniqlo and Theory ) is launching its U.S. And with a fiscal 2024 motto of “Go Global,” the company appears to have big aspirations. “For about a year and a half since opening our first pop-up store in the U.S., with a NYC pop-up in 2022.

Fashion 156

Fashion Accessories Apparel Consumer 156

Retail TouchPoints

OCTOBER 12, 2023

It was initially beta tested by more than 500 commerce-focused employees at media investment company GroupM. We quickly transformed into an omnichannel offering and quickly scaled our self-serve solutions to serve brands of all sizes.

Retail 246

Retail Omnichannel Blog Improvements 246

Pivotree Blog

JANUARY 11, 2024

Experts in digital commerce, supply chain and data management demonstrate their award-winning technologies, paving the way for retail success in 2024 TORONTO–(BUSINESS WIRE)– Pivotree Inc. For more information, visit www.pivotree.com or follow us on LinkedIn.

Fulfillment 52

Fulfillment B2B Supplies B2C 52

Retail TouchPoints

MAY 11, 2023

The downsizing is expected to deliver approximately $7 million in annualized selling, general, and administrative expense (SG&A) savings compared to 2022 costs, with the full year impact being felt in 2024. This is the latest step in the retailer’s efforts to save $15 million to $20 million in annualized SG&A costs.

Omnichannel 270

Omnichannel Channel Operations Improvements 270

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. Companies with loyal customers understand their customers’ needs and deliver personalized experiences. Tip 6: Allow customers to shop where they are.

Shipping Costs 241

Shipping Costs Improvements Live Chat Retail 241

Retail TouchPoints

FEBRUARY 27, 2024

billion in 2024. However, Boisson is differentiating itself by helping drive and fulfill consumer demand with a robust omnichannel strategy that creates a flywheel effect not just for the business, but for NA collectively. The non-alcoholic beverage (NA) market is projected to reach $176.7 billion in revenue by 2028.

Food and Beverages 255

Food and Beverages Fulfillment Omnichannel Specialty Retailers 255

Retail TouchPoints

APRIL 9, 2024

Aloha Market will run April 26 to 28, 2024, at Shopify’s NYC activation space in SoHo, and will feature unique products from more than 40 Hawaii creators and entrepreneurs.

Shopify 263

Shopify Events Marketing eCommerce 263

Retail TouchPoints

NOVEMBER 17, 2023

Hyundai is a very innovative company that shares Amazon’s passion to make customers’ lives better and easier every day,” said Andy Jassy, CEO of Amazon in a statement. Online car sales have been dominated by marketplaces focused exclusively on autos, such as CarMax , Carvana and Vroom.

Customer Experience 234

Customer Experience Supplies Payment Services Mobile 234

Fabric

DECEMBER 15, 2023

In this blog post, we’ve compiled a list of key takeaways from this insightful discussion, focusing on how retailers can navigate the instant gratification economy, deliver true omnichannel experiences, and leverage innovative solutions like real-time inventory, order management and fulfillment, and dropshipping. 5 Key Takeaways 1.

eCommerce 130

eCommerce Omnichannel Fulfillment eCommerce Platforms 130

365 Retail

MARCH 4, 2024

Sitoo , a leading could-native Point of Sale (POS) and Unified Commerce Platform, has been recognised in the 2024 Gartner® Market Guide for Unified Commerce Platforms Anchored by POS for Tier 2 Retailers. We wanted technology that was omnichannel and would take us into the future – and a partner that was solution-focused.”

POS 52

POS Marketing Retail Sporting Goods 52