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Asda Hires First Digital Chief, Expands Efforts to Encourage Girls to Consider Careers in Tech

Retail TouchPoints

Matt Kelleher, incoming Chief Digital Officer, Asda (Photo credit: Asda) Asda is continuing to evolve how it uses data to improve its customer experience as part of its long-term ambition to become the UK’s second largest grocery retailer. Toward that aim, Kelleher will join Asda in July 2024 from Morrisons, where he has served as CIO.

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Passkeys: A Trifecta of Benefits for Easier and Safer Online Shopping

Retail TouchPoints

Retailers face the challenge of not only attracting customers but also ensuring their online journey is seamless and secure. Passwords are a culprit in this regard, leaving 70% of customers feeling frustrated. Leading ecommerce vendors have taken varied approaches to implementation to improve adoption among their core customers.