365 Retail

DECEMBER 13, 2023

This year, AI has transformed the future of customer experience and is quickly becoming a key driver of growth and productivity across industries. Rewards at the ready for returning customers In 2024, customer loyalty will continue to be emphasised as a key driver of growth, as acquiring new customers becomes increasingly expensive.

Retail 64

Retail Gifts Shipping Costs Customer Loyalty 64

Retail TouchPoints

SEPTEMBER 13, 2021

And yet, despite this recent huge growth in ecommerce, physical retail still maintains a firm foothold: Forrester predicts that the vast majority of retail — 72% — will still take place offline as far out as 2024. Key to success will be the ability to offer a unified, seamless flow, from online to brick-and-mortar and back again. “My

eCommerce 264

eCommerce White Paper Omnichannel BigCommerce 264

Retail TouchPoints

JUNE 27, 2023

Earlier in June, the company began accepting reservations for ad slots from Q4 2023 through 2024. The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data.

Retail 241

Retail White Paper Customer Experience Marketing 241