2024 Customer Customer Retention White Paper 
365 Retail
JANUARY 25, 2024
89 % of businesses are planning to invest in new customer loyalty technology and approaches to improve their customers’ experience in 2024, following a turbulent year for customer retention as brands battled to retain customers amidst a spending crunch. It’s a myth that loyalty programs are a cost centre.
365 Retail
MAY 29, 2024
Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.
Smile.io
NOVEMBER 14, 2023
Welcome, and thanks for joining us because your journey here mirrors your customer's experience with your products and ultimately purchases. Without first-party data and server-side tracking, you might be losing potential loyal customers. What is first-party data?
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