Retail TouchPoints

DECEMBER 13, 2023

I think we all hope that coming into the next few years we’ll see more brands willing to inspire their customers and understand the inherent value in that. If you want store associates out in front of customers more, you need mobile devices, you need a wealth of information available in the store associate’s hand. customer experience).

Sporting Goods 257

Sporting Goods Technology Omnichannel Operations 257

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. Increasingly Personalized, Highly Relevant and Motivational Content’ Noting that Best Buy can attribute “roughly 90% of our revenue to known customers,” Barry explained how the retailer would use its loyalty program to elevate personalization. Revenue of $14.6

POS 246

POS Omnichannel Mobile Improvements 246

Retail TouchPoints

APRIL 23, 2024

Takeaway: 2024 will be the Year of Commerce Media While the likes of Temu, TikTok, Amazon and Snap battle it out for control of the valuable U.S. The commerce media opportunity will truly come to the fore in 2024, and the smart players will be grabbing this chance with both hands. Nick Morgan is the CEO and Founder of Vudoo.

eCommerce 208

eCommerce eCommerce Platforms Games eCommerce Marketing 208

FastSpring

APRIL 23, 2024

With our JavaScript Store Builder Library (SBL) , you can completely customize, brand, and streamline your checkout flow , building trust with buyers and eliminating friction. FastSpring also powers multi-product transactions , allowing you to offer customers product bundles, upsells, and multi-product coupons.

Payment Services 109

Payment Services Merchant Services Payments Subscription 109

Retail TouchPoints

APRIL 21, 2021

However, retailers themselves also are playing an important part in the growth: as more and more companies accept and advertise these options, it becomes more convenient for customers to utilize them. of North American ecommerce payment volume by 2024, eclipsing credit cards’ 26.7% of POS payment volumes by 2024.

Merchant Services 281

Merchant Services Payment Services POS eCommerce 281

Fabric

DECEMBER 6, 2023

Overselling happens when customers unexpectedly get their orders cancelled by the retailer, while underselling happens when customers are unable to purchase products and retailers face overstocking issues. Problems with inventory for retailers can severely upset customers and hinder brand perception.

Omnichannel 130

Omnichannel Multi-channel Retail eCommerce Platforms 130

Smile.io

MAY 15, 2024

. - There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io to retain customers. Adding points, VIP, or referral programs with Smile.io has to offer. trillion U.S.

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Omnisend

JANUARY 19, 2024

Challenging scalability with pricing changes : Unlike some of its competitors, BigCommerce requires customers to upgrade when sales hit a specific threshold. For example, if annual online sales exceed $180,000, customers must upgrade from the Plus plan to the Pro plan, which is a price jump from $105 a month to $399 a month.

BigCommerce 88

BigCommerce Payment Services Shipping Costs Volusion 88

Retail TouchPoints

JANUARY 12, 2024

Sam’s Club is piloting technology designed to address one of the retailer’s biggest customer pain points: waiting in line at the store exit for an associate to check their receipts against the items in their cart. Additionally, AI operating in the background is designed to continually speed up the process.

Payment Services 230

Payment Services Mobile Payments Technology Mobile 230

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. Brown gave a number of examples of this knowledge partnership at PVH brands’ stores across the U.S.

eCommerce 229

eCommerce Electronics X-cart Point of Sale 229

Retail TouchPoints

JANUARY 8, 2024

Why Retailers must Prioritize Loss Prevention in 2024 There’s no doubt that loss prevention will be a major priority for retailers of all sectors in 2024. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 201

Recommendation Omnichannel Shipping Costs eCommerce 201

Retail TouchPoints

FEBRUARY 6, 2024

7, 2024, New York-based vintage clothing designer and accessories seller James Veloria will curate select pieces for the secondhand section. We’ve been testing new store concepts in NYC, such as our recent H&M Williamsburg store experience, with the aim of building the best, elevated shopping experience for our customers.”

Fashion 203

Fashion Accessories Arts Clothing 203

Retail TouchPoints

APRIL 30, 2024

The retail technology revolution has brought forth many new innovations such as palm scanning and AI chatbots over the last few years, all of which have sought to meet the same goal: improving the customer experience. consumers ages 15-69 anticipate going to a show in 2024, a jump from the 36% who attended one in 2023.

Retail 221

Retail Clothing Events Games 221

Retail TouchPoints

DECEMBER 20, 2023

Walmart is making a big move in that direction with the integration of BNPL financing at its self-checkout kiosks, allowing customers to pay over time for everything from electronics and apparel to toys and more. Customers also can access Affirm BNPL financing at Walmart Vision and Auto Centers.

Toys 252

Toys Electronics Apparel Payments 252

Retail TouchPoints

APRIL 16, 2024

ALDIgo, using technology from Grabango , tracks which items shoppers put in their carts; customers can then pay with a credit or debit card or the Grabango app at cashierless pay stations or they can use traditional manned lanes. Aldi has retrofitted its Aurora, Ill.

Technology 130

Technology Consumer Retail Point of Sale 130

365 Retail

JANUARY 12, 2024

Flash-forward to EuroCIS 2024 : Digital payment solutions are among the hot topics in 2024. Topics such as the digital Euro or the European Wallet “wero” announced for 2024 are likely to add further dynamism here. The check-out as the traditional pain point in the customer journey will be re-invented, says Solmsdorff.

Payment Services 64

Payment Services Mobile Payments Banking POS 64

Retail TouchPoints

MAY 17, 2024

by the end of 2024. Now, if the only unhappy customers are finicky children, then I think smart carts still likely have a bright future. Adding to Caper Carts’ appeal for retailers is the recent introduction of advertising capabilities on the smart carts’ screens , offering an incremental revenue opportunity.

Shopping Carts 239

Shopping Carts Definition Technology Travel 239

Retail TouchPoints

AUGUST 14, 2023

will serve beverages either in customers’ personal cups or in a reusable “Borrow A Cup,” which customers can take with them and return in smart return bins. Customers using these bins through Oct. Because choosing reusables is a new habit for many customers, ease and convenience are foundational to any program.

Payment Services 175

Payment Services Operations Mobile Customer 175

Retail TouchPoints

JULY 7, 2020

Burlington Stores is grappling with its January decision to cut online sales altogether and the coronavirus may be the final blow that shutters JCPenney for good. But others have successfully adapted to their customers’ evolving needs. And contactless is not limited to the point of sale. Traditionally, U.S. And the U.S.

Merchant Services 185

Merchant Services Payment Services Payments Small Business Retail 185

Retail TouchPoints

AUGUST 30, 2023

In today’s challenging business landscape, where profit margins are shrinking, supply chains are slow and uncertain, labor shortages are prevalent and inflation is a concern, it is crucial for retailers and brands to differentiate between understanding customer habits and fostering customer loyalty in order to succeed.

Shipping Costs 202

Shipping Costs Improvements Live Chat Retail 202

Retail TouchPoints

OCTOBER 10, 2023

At the same time, retailers are acutely aware that ecommerce sales are continuing to grow as a percentage of overall holiday spending and, within that percentage, mobile sales in particular are skyrocketing. eMarketer expects retail mobile commerce sales to account for 43.4% of total retail ecommerce sales in 2023.

Mobile 217

Mobile Retail Social Media Payment Services 217

Retail TouchPoints

JULY 21, 2020

“Today’s significant investment will position us for future growth and make Walmart Canada even better for our associates and our customers,” said Horacio Barbeito, President and CEO of Walmart Canada in a statement. “We More than 150 of Walmart Canada’s 408 stores are targeted for renovation.

Supplies 222

Supplies Beauty and Health Payment Services Fulfillment 222

Retail TouchPoints

SEPTEMBER 8, 2021

By 2024, the market is expected to hit $4billion , with 468,000 units installed globally. An automated checkout system allows customers to walk in, grab what they want and then leave the store without having to physically check out. . Currently, when a customer enters the store, they scan their QR code available in the mobile app.

Merchant Services 173

Merchant Services Technology Retail Mobile 173

Omnisend

DECEMBER 14, 2023

Irrespective of the size or stage of your business, the best ecommerce tools can help with the following: Optimize store performance Enhance customer experience Streamline operations Boost sales Success requires a strategic combination of tools tailored to your needs. Incorporating the right apps can revolutionize your online store.

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

365 Retail

OCTOBER 4, 2023

In today’s privacy-focused era, customers’ increasing concerns and the impending demise of third-party cookies are sending shockwaves through the advertising industry across the UK and EMEA region. This allows brands to convert anonymous browsers into “known customers”.

Retail 64

Retail Customer Data Channel Improvements 64

Korona

OCTOBER 12, 2021

It is expected that the social network and its user base will grow by 22% every year until 2024. As a result, most businesses build productive working relationships with their potential customers’ influencers. Ideally, you want to establish conversations with your potential customers.

Small Business Retail 52

Small Business Retail Marketing POS Retail 52

RetailMinded

FEBRUARY 20, 2023

Our tips for retail marketing will help you level up in 2023 for better sales and happier customers. Stock Private Labels Trends show consumers continuing to prioritize value over brand names, meaning businesses that are stocking private labels are seeing sales boost — particularly for the consumer packaged goods (CPG) sector.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

retailnext

FEBRUARY 27, 2020

IoT makes such a scenario possible, as retail stores can set up sensors that can identify the presence of loyalty program customers and send discounts to them on their smartphones when they are standing in close proximity to products. Connected customers. IoT enables retailers to provide better custom offers to customers.

Retail 52

Retail Clothing eCommerce Information 52