Retail TouchPoints

JANUARY 3, 2024

This cycle not only improves inventory efficiency but also encourages repeat business, creating a win-win for both the customer and the retailer. Retailers should see improving this process as a chance to improve customer satisfaction and build loyalty. Operational aspects of returns are just as crucial.

Retail 259

Retail Shipping Costs Improvements Customer Experience 259

Retail TouchPoints

MARCH 3, 2023

Best Buy is planning to evolve its operating model with a greater emphasis on smaller stores as the retailer plans to close 20 to 30 large-format stores, implement eight experiential store remodels and open approximately 10 additional outlet stores over the coming year. Comparable sales fell 9.3% as overall revenue dropped to $14.7

Operations 291

Operations Omnichannel Technology Improvements 291

Retail TouchPoints

FEBRUARY 26, 2024

Additionally, Sprouts is planning “the first iteration of our new loyalty program,” said Sinclair, testing the program beginning in summer 2024 as it prepares for a full launch in 2025. “This focuses on our Sprouts brand, continuing to deliver growth ahead of company performance and provide customers with products they value and trust.”

Customer 218

Customer Improvements Marketing Retail 218

Retail TouchPoints

FEBRUARY 2, 2024

As of January 2024, the Postal Service has opened 29 of these S&DCs. The USPS also plans to procure 21,000 commercial-off-the-shelf (COTS) battery-powered and domestically manufactured delivery vehicles, including 9,250 from the Ford Motor Company, depending on market availability and operational feasibility.

Operations 268

Operations Improvements Technology Other 268

Retail TouchPoints

MAY 24, 2024

Shopify provides a unified commerce platform designed to enable seamless customer experiences across all channels while centralizing data and operations for multi-location retail businesses. By streamlining and integrating operations, retailers can simplify how they manage large, cross-functional teams and various locations and channels.

Merchant Services 243

Merchant Services Shopify POS Multi-channel 243

RETAIL MANAGEMENT SOFTWARE

JANUARY 16, 2024

As we step into 2024, the retail sector is undergoing significant transformations in technology, supply chain dynamics, and consumer behavior. In 2024, we can see the following trends are poised to reshape the retail landscape, providing insights to keep your business ahead of the curve.

Payment Services 98

Payment Services Retail Supplies Omnichannel 98

Algopix

OCTOBER 27, 2023

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. Augmented Reality (AR) Shopping Experiences In 2024, Augmented Reality (AR) is set to revolutionize the way consumers shop online.

eCommerce 119

eCommerce Payment Services Cryptocurrencies Shipping Costs 119

Retail TouchPoints

FEBRUARY 1, 2024

The decision to sell the remaining Yeezy stock rather than write it off will benefit the company’s 2024 fiscal performance. Adidas anticipates the 2024 release to generate sales of €250 million. Operating profit in 2023 landed at €268 million compared to €669 million in 2022.

Operations 254

Operations Improvements Marketing Retail 254

Retail TouchPoints

MARCH 25, 2024

trillion in 2024 to $1.57 Therefore, success in the ecommerce industry in 2024 and beyond requires more than great products and marketing. Today’s retailers need to focus just as much on the logistics side of their business operations to streamline processes, maintain profitability and provide the best possible customer experience.

Small Business Retail 284

Small Business Retail eCommerce Shipping Costs Retail 284

365 Retail

APRIL 26, 2024

Artificial intelligence (A)-driven in-store workforce scheduling solution, Orquest , has been announced as the winner of the 2024 Innovation Awards by the Retail Technology Show. It enhances retail operational efficiency, fosters frontline team well-being and delivers an optimised customer experience.

Technology 64

Technology Retail Events Operations 64

Retail TouchPoints

MARCH 8, 2024

And while the new additions to the standard signal a great step toward industrywide security improvements, the clock is ticking toward the final date to embrace these new rules. Defense Department, have already adopted and seen improvements in their security posture through VDPs. PCI DSS v4.0

Merchant Services 248

Merchant Services Payment Services Financial Services PayPal 248

365 Retail

MAY 22, 2024

Marks & Spencer (M&S) has released its financial results for the 52 weeks ending 30 March 2024, demonstrating a notable recovery and growth across its business segments. Adjusted operating profit was recorded at £504 million, reflecting the company’s successful cost management and efficiency initiatives. billion, a 9.9%

Payment Services 64

Payment Services Clothing Payments Supplies 64

Retail TouchPoints

MAY 17, 2024

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year.

Channel 216

Channel Operations Improvements Management 216

Retail TouchPoints

MARCH 13, 2024

will shutter approximately 600 Family Dollar stores in the first half of its 2024 fiscal year, which began Feb. As we look forward in 2024, we are accelerating our multi-price rollout at Dollar Tree and taking decisive action to improve profitability and unlock value at Family Dollar.” Dollar Tree Inc.

Supplies 254

Supplies Improvements Retail Other 254

365 Retail

MARCH 25, 2024

“Fierce” competition for cash-strapped shoppers among retailers was cited by the British Retail Consortium (BRC) in February 2024 as one of the main reasons for the BRC-Nielsen Shop Price Index showing its lowest reading since March 2022.

Retail 69

Retail Operations Improvements Download 69

Retail TouchPoints

MARCH 20, 2024

Lore himself even added $100 million to the funding pot to support Wonder’s top three priorities: Physical expansion: The company plans to reach 35 physical locations by the end of 2024 and 90 by the end of 2025. At the top of the list are two new food hall storefronts in Teterboro and Ledgewood, N.J.,

Operations 293

Operations Technology Improvements Customer Experience 293

Retail TouchPoints

JULY 14, 2022

is laying off about 5% of its home management staff, consisting of about 160 roles, as part of a wider reorganization effort that will unite the Victoria’s Secret, PINK and Beauty operations under one business structure. Gopuff previously cut 3% of its workforce in March as it streamlined operations and shelved plans for a potential IPO.

Operations 231

Operations Merchant Services Channel Fashion 231

FastSpring

APRIL 23, 2024

The SBL includes tracking and testing tools to help monitor and improve your conversion rate, too. Instead, the company bills itself as billing and financial operations for B2B SaaS, and the featureset is much more focused on back-end operations. FastSpring delivers industry-leading approval and conversion rates.

Payment Services 112

Payment Services Merchant Services Payments Subscription 112

Algopix

FEBRUARY 18, 2024

In this comprehensive guide, we’ll delve into the role of an LLC for Amazon sellers, its significance, benefits, and the intricacies of setting up an LLC for Amazon FBA (Fulfillment by Amazon) in 2024. A Limited Liability Company (LLC) is a business entity that offers a blend of liability protection and operational flexibility.

eCommerce 107

eCommerce Document Operations Management 107

Retail TouchPoints

APRIL 15, 2024

Untuckit has been on a multifaceted growth path in 2024. The apparel retailer is expanding its brick-and-mortar footprint with plans to open at least 14 new stores in 2024, bringing its store count to nearly 100. Our production operated off of spreadsheets, and orders came in via Shopify.

Shipping Costs 130

Shipping Costs Operations Shipping Shopify 130

Retail TouchPoints

MAY 29, 2024

The event will be promoted across New York City through extensive promotional efforts, including advertising on a Nasdaq marquee and tower from May 26 to June 2, 2024. James Roth has been appointed Chief Stores Officer, leading operations across all Pet Care Centers in the U.S. The block party will be open to the public from 11 a.m.

Merchant Services 181

Merchant Services Events Retail Supplies 181

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Keeping up with updates ensures you benefit from these improvements. Visit our Support page.

Merchant Services 78

Merchant Services Payment Services Customer Document 78

Retail TouchPoints

JANUARY 9, 2024

Pacsun will deploy the iD Cloud Store solution from Nedap as it seeks to improve inventory accuracy and gain RFID-powered operational insights to inform replenishment decisions. The chainwide rollout is expected to be completed in Q1 2024.

Omnichannel 213

Omnichannel Fulfillment Social Media Operations 213

Retail TouchPoints

MAY 23, 2024

While it’s quite likely that each one of these technologies may be a decent solution for any given function, or even a specific task or process within a function, the fact is that none of them are connected, limiting their overall effectiveness and, quite frankly, introducing even greater operational complexity into an already complicated operation.

Technology 197

Technology Operations eCommerce Technology Improvements 197

Retail TouchPoints

AUGUST 30, 2023

Optimizing customer loyalty is essential for improving the lifetime value of current customers. With improved customer service and streamlined checkout processes, retailers can continue building loyalty while mitigating customer irritations. To thrive, communication and engagement tailored to each customer is critical.

Shipping Costs 215

Shipping Costs Improvements Live Chat Retail 215

Retail TouchPoints

APRIL 19, 2024

Messi also has become a member of Lowe’s Home Team , joining NFL and NBA athletes who have helped the home improvement retailer enhance communities around the country since 2020. Lowe’s also will team up with CONMEBOL Copa América 2024 USA , the soccer tournament returning to the U.S.

Workshop 250

Workshop Supplies Improvements Events 250

Retail TouchPoints

MARCH 7, 2024

million in cash for the Zulily website and domain names, trademarks, tradenames, customer database, social media accounts and software, and said in a statement that it expects the Zulily site to be “fully functional” by the end of Q2 2024. Beyond paid $4.5 Now Beyond, Inc. plans to relaunch Overstock.com as a standalone site later this month.

Home Furnishings 245

Home Furnishings Order Fulfillment Jewelry Social Media 245

Retail TouchPoints

APRIL 29, 2024

Crafting retailer Joann expects to emerge from bankruptcy in the next few days, a little over one month after it first initiated a Chapter 11 restructuring plan on March 18, 2024.

Customer Experience 241

Customer Experience Operations Improvements Other 241

Retail TouchPoints

MARCH 1, 2024

Best Buy closed 24 stores in FY 2024 and plans to close 10 to 15 in FY 2025. While the retailer will be focused on improving existing store experiences at scale moving forward, Best Buy is planning to “open a few additional outlet centers and new formats to continue to test two important concepts,” said Barry. Revenue of $14.6

POS 259

POS Omnichannel Mobile Improvements 259

365 Retail

MARCH 27, 2024

In 2024, retail businesses must invest in a slick, responsive mobile website and/or app that allows customers to easily browse and buy products in just a few taps, from anywhere. Though these images are not indexed in search, they are improving mobile conversion rates. Seeing the benefits to their digital commerce operations.

Mobile 59

Mobile Omnichannel Order Fulfillment Customer Experience 59

Retail TouchPoints

OCTOBER 23, 2020

Longer-term, the company plans to reconfigure its operations so that 80% of revenue comes from ecommerce and off-mall locations by January 2024. Gap executives are planning tweaks to Banana Republic to help improve the brand’s fortunes. Gap plans to complete 75% of its initial store closures by January 2022.

Operations 179

Operations eCommerce Retail Apparel 179

Retail TouchPoints

FEBRUARY 1, 2024

We have exceeded our goal of having 5,000 total stores with fresh produce by January 2024. The platform is designed to improve perishable food forecasting and optimize in-stock levels so only the freshest produce options are available. with a goal to contribute up to 20 million meals each year.

Banking 190

Banking Operations Improvements Other 190

Retail TouchPoints

FEBRUARY 13, 2024

billion to improve Albertsons’ brick-and-mortar stores. In January 2024 the companies delayed the merger timeline to August 2024. “We The supermarket giant will invest $500 million to lower prices on “day one” following the transaction’s close, and also plans to invest $1.3

Improvements 271

Improvements Customer Customer Experience Consumer 271

365 Retail

FEBRUARY 8, 2024

This announcement highlights a commitment of more than £75 million in new investments within the UK retail sector for 2024, continuing the expansion strategy outlined in November 2022. In 2024, Primark is poised to inaugurate new stores in Bury St. Edmunds, Teesside Park, and Glasgow Fort, with the Bury St.

Fashion 69

Fashion Clothing Events Operations 69

Retail TouchPoints

DECEMBER 14, 2023

Initial efforts will focus on leveraging consumer insights around sustainability products and practices, and improving supply chain traceability. Through a special partnership with Deloitte , the Center also is focused on facilitating the emergence of the circular economy. “We

Workshop 254

Workshop Retail Supplies Consumer 254

Groove

OCTOBER 2, 2023

For a more enhanced experience, ChatGPT Plus is available for $20 per month, offering subscribers faster response times, priority access in individual instances, and the opportunity to use new features and improvements first. Its interface is user-friendly and requires minimal technical knowledge to operate. Source: Copy.ai

Merchant Services 195

Merchant Services Social Media SEO Blog 195

Retail TouchPoints

MAY 1, 2024

The push to improve the charging experience in the U.S. The combination of EVs, plug-in hybrids and traditional hybrids could account for 25% of vehicles on the road in 2024. Improved sustainability and brand perception: Environmental concerns and sustainability are increasingly important to consumers, especially younger shoppers.

Retail 241

Retail Books Operations Consumer 241