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Our Reflections on SAP Sapphire 2023

Forrester eCommerce

SAP estimates 80% of B2B transactions will happen via digital channels by 2025 […] This year “Digital” and “AI” were the two keywords used in almost every presentation, sometimes maybe abused. Two things caught our attention: Digital hubs as a business enabler.

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Starbucks Names First North America CEO, Doubles Green Store Count as Growth Push Continues

Retail TouchPoints

Starbucks Aims for 10,000 Greener Stores by 2025 The company also is pushing forward on its sustainability commitment with the certification of 6,091 Greener Stores, marking a near doubling of that model’s store count in the past year. Ultimately, Starbucks is aiming to have 10,000 Greener Stores certified globally by 2025.

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TikTok Sues to Prevent U.S. Ban, Calling Law ‘Obviously Unconstitutional’

Retail TouchPoints

Circuit, seeking to stop the recently signed legislation that would require the platform to be sold to a non-Chinese entity by January 2025 or be banned. In addition to the entertainment aspects of TikTok’s short-form videos, the platform has become an important commerce channel.

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Reports: Chinese Ecommerce Player Pinduoduo Launches U.S. Site

Retail TouchPoints

Both of Pinduoduo’s larger rivals already have several channels for tapping global markets. trillion by 2025, the entire retail sector has been buffeted by slowdowns caused by COVID-19 and other macro events. While GlobalData forecasts that the Chinese ecommerce market will reach $3.3

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The Pragmatic Path to Composability: Adapting to the Future through Modularity

Speaker: Jason Cottrell

As customers — and your board — expect you to be in new channels and to rapidly adapt to shifts in the market, the need for true composability is more crucial than ever before. Over time, one vendor was no longer enough to meet a brand’s needs, and they added, added and added. Now they need all their vendors to work well together.

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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. They are an excellent way for businesses to provide around-the-clock self-service across all digital channels and customer service at scale. In the U.S., ecommerce spending is estimated to reach $1.7

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Ralph Lauren to Open 250 Stores Over the Next Three Years

Retail TouchPoints

19 investor day, Ralph Lauren revealed that its growth plans through 2025, which will include opening 250 stores globally. At its Sept. The brand has exited two-thirds of its department store presence in the U.S. and reduced off-price exposure by 26% , but it has also opened 450 new global standalone stores and concessions.