Retail TouchPoints

MAY 2, 2024

billion by 2028, rising at a market growth of 14.2% This trend is further fueled by the younger demographics, particularly millennials and Generation Z, who are more open to adopting new technologies and are looking for payment methods that reflect their mobile-first approach.

Customer Retention 245

Customer Retention Payment Services Gifts Marketing 245

Retail TouchPoints

MARCH 25, 2024

Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.” The RICE team recently interviewed Primm to learn more about her work.

Retail 203

Retail Article Omnichannel Customer Experience 203

Smile.io

MARCH 8, 2024

billion by 2028.   The global live ecommerce market is estimated to reach $2 billion by 2028 While live commerce was undoubtedly growing anyway, it was the pandemic that led to accelerated growth. Tech has developed in nearly every area, from call center systems technology to more sophisticated mobile devices.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72