Retail TouchPoints

MAY 2, 2024

billion by 2028, rising at a market growth of 14.2% These brands have integrated top-up cards into their payment methods, attracting a broader customer base, including those without access to traditional banking services. Customers can easily add funds specifically for use with that brand, building a stronger connection.

Customer Retention 239

Customer Retention Payment Services Gifts Marketing 239

Retail TouchPoints

MARCH 25, 2024

Community If you’re tasked with customer retention and loyalty and are trying to uncover new ways to cultivate community, then this track is for you. Founder and President Nick Bodkins describes Boisson as “the Sephora of NA.” The RICE team recently interviewed Primm to learn more about her work.

Retail 197

Retail Article Omnichannel Customer Experience 197

Smile.io

MARCH 8, 2024

billion by 2028.   The global live ecommerce market is estimated to reach $2 billion by 2028 While live commerce was undoubtedly growing anyway, it was the pandemic that led to accelerated growth. There have been shopping channels since the 1980s, but then the internet came along, and ecommerce hasn’t slowed down since. 

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72