Smile.io

MAY 1, 2023

Customer retention is a key element in making sure your ecommerce business is sustainable and in business for the long term. Without repeat customers, your business won’t have the base it needs to grow. After one purchase, a customer has a 27% chance of returning to your store. and a sample of over 1.1

Customer Retention 59

Customer Retention Customer Customer Loyalty Merchant Services 59

BigCommerce

FEBRUARY 23, 2018

A few years ago, Forbes contributor Ken Krogue noticed a lady returning rotten, moldy fruit at a Costco store. The Net Promoter Score is a tool that can be used to gauge the loyalty of a firm’s customer relationships and can be related to a firm’s revenue growth. We’ll cover: What an ecommerce customer loyalty program is.

Customer Loyalty 378

Customer Loyalty eCommerce Improvements Shipping Costs 378

Optimizely

JUNE 28, 2018

We know the ecommerce world changes rapidly, and it can be tough to keep up. But even with that exponential progress, consumers are still underutilizing ecommerce websites , with just 9 percent of U.S. retail sales in 2017 coming from online stores. retail sales in 2017 coming from online stores. Click To Tweet.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Omnisend

APRIL 26, 2021

With more and more people shopping online each year, the global ecommerce industry is booming like never before. From its humble beginnings in easily deliverable and consumable things like books and DVDs, ecommerce has expanded to the point where consumers now feel comfortable purchasing pretty much anything online.

eCommerce 135

eCommerce Social Media Merchant Services Shopify 135

Smile.io

OCTOBER 30, 2023

From DTC to brick-and-mortar retail stores, millions of ecommerce brands are choosing Shopify as their platform.   By pairing one of Smile’s plans with Shopify Plus , ecommerce brands can take advantage of the benefits of both at once. Enter, Shopify Plus.    What is a loyalty program?  " - Smile.io

Shopify 71

Shopify Merchant Services POS Omnichannel 71

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. How does onsite marketing differ from traditional visitor engagement strategies?  Targeted onsite promotions There are many benefits of using targeted promotions for ecommerce stores.

X-cart 66

X-cart eCommerce Marketing Live Chat 66

Smile.io

MAY 4, 2022

If you’re an ecommerce marketer, you know growing sales to your online store is amongst your top priorities. And sometimes, what once worked really well for your business is no longer cutting it. Use this as an opportunity to turn that customer into a repeat buyer.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

Smile.io

FEBRUARY 24, 2023

This is the process of providing your customers with something valuable to get them to make a transaction with you–whether this is a social media interaction or a purchase. Because of this, it’s best to start implementing customer retention strategies as soon as possible–let’s find out how.

Customer Retention 71

Customer Retention Customer Social Media Merchant Services 71

Omnisend

MAY 10, 2023

Reading Time: 9 minutes Email marketing tools form the core of a modern brand’s marketing strategy. This is where a solid email marketing strategy, in tandem with a reliable email marketing tool , can work wonders. Email gives brands an opportunity to reach customers over a channel they check voluntarily, without being too intrusive.

Multi-channel 88

Multi-channel Live Chat Books Recommendation 88

Smile.io

SEPTEMBER 1, 2023

Ecommerce retention is as important as ever with high acquisition costs, economic woes, and increases in brand competition. In order to maximize your retention efforts , you need to understand how to track and measure some key retention metrics. Here are 11 key retention metrics ecommerce marketers should be aware of.

Customer Retention 69

Customer Retention Mobile Improvements Customer Experience 69

Omnisend

JULY 10, 2023

Reading Time: 8 minutes The ecommerce industry has been experiencing unprecedented growth: a MARKINBLOG study shows over 26.5 million ecommerce sites operate worldwide today. There are several Shopify Plus apps that can significantly improve your e-commerce business. This is where Shopify Plus comes in. Omnisend Stars: 4.8

Shopify 78

Shopify Shipping Costs Merchant Services Live Chat 78

Omnisend

JUNE 6, 2023

It’s high time you include SMS marketing in your marketing arsenal and there’s no easier way to do that than to use SMS marketing platforms. Omnisend and Attentive are two popular ones that you can use. Omnisend vs Attentive: which is the right platform for your business? Supercharge your SMS marketing with Omnisend.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

Ecommerce Platforms

DECEMBER 13, 2021

Help desk software offers a phenomenal opportunity to improve customer satisfaction, increase sales, and even unlock more repeat buyers for your store. Help desk software offers a phenomenal opportunity to improve customer satisfaction, increase sales, and even unlock more repeat buyers for your store. Pricing ??.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104

Smile.io

MAY 29, 2020

." - The Financial Dictionary In ecommerce, acquiring customers is only one piece of a big pie. It’s equally important that you understand and track how receptive your existing customers are to your brand, and find new ways to grow the profitability of your business.

Improvements 64

Improvements Games Merchant Services Customer Experience 64

Ecommerce Platforms

NOVEMBER 11, 2019

But do you want to make your target clients creep back to your retail store? Setting up an entrancing loyalty program is one engaging step a retailer can use to reach out to their most loyal customers in a gratifying manner. . Superficially, boosting your sales roughly equates to widening the customer base.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ROI Revolution

OCTOBER 7, 2022

In this article, we’ll be sharing eight tests you can implement to make sure your brand gets its share of the holiday revenue pie this year. Each holiday shopping season is different, but there are some constants that your company should consider every year. Understand Your Audience. 2022 Holiday Ecommerce Trends.

eCommerce 78

eCommerce Payments Payment Services Mobile 78

Smile.io

AUGUST 31, 2023

Increasing your customer’s average order value will increase your ecommerce store’s profitability. More importantly, do you even know how to calculate your average order value? Before learning how to boost your average order value, it is very helpful to understand how to calculate it.

Shipping Costs 55

Shipping Costs Shipping Social Media Recommendation 55

Omnisend

JUNE 14, 2021

Not at all, says David Menard, CEO and Founder of Real Items , a company that uses NFTs to fight fraud. In fact, Menard tells Omnisend that NFTs are a vehicle that can be used to not only verify the authenticity of ecommerce products and improve the user experience, but also bring about a renaissance to the commerce world.

Customer Loyalty 164

Customer Loyalty Customer eCommerce Arts 164

Omnisend

MARCH 16, 2023

Reading Time: 11 minutes When it comes to marketing channels and platforms that brands can use to communicate with their customers, the numbers are only increasing by the day. Among the many options available, the one channel that continues to deliver the best ROI is email. billion and it’s only increasing by the minute.

Definition 78

Definition Social Media Payment Services Recommendation 78

Ecommerce Platforms

FEBRUARY 26, 2023

Editor's choice Best Overall Uscreen Visit site Full review Best for Low Fees Teachable Visit site Full review Best fo r Ease of use Thinkific Visit site Full review At its core, Mighty Networks is a content creation and hosting platform, with membership and community features. Don’t have time to read the whole article now?

Payments 104

Payments Payment Services Webinar Live Chat 104

Ecommerce Platforms

NOVEMBER 19, 2020

HubSpot is a remarkable inbound marketing and sales software built for companies that want to use proven techniques for bringing in new clients and customers. You may find an option that is cheaper or more in tune to what your company is striving for. The enterprise package pricing will depend on your specific needs. Pricing ??.

Payment Services 197

Payment Services Shopping Carts eCommerce Management 197

Omnisend

JANUARY 29, 2022

Are you looking for ways to grow your contact list? The higher number of active and engaged subscribers that you can attract to your email list, the better your chances of making sales. That’s because email marketing is the most cost-effective and reliable marketing strategy for ecommerce retailers.

Shopify 78

Shopify Social Media Shipping Costs Shipping 78

Smile.io

AUGUST 25, 2023

Loyalty programs are one of the best ways to build your brand community—the ultimate retention tool for businesses in any industry. The following list was put together to inspire you when putting together your own loyalty program and brand community, no matter what you sell or what stage you’re at.  

Customer Loyalty 75

Customer Loyalty Beauty and Health Food and Beverages Customer 75

Smile.io

MARCH 13, 2023

Currently, Starbucks reward members can earn 1 star per every dollar spent if members just pay with a credit, debit card, or cash in-store or pay in-app. Currently, Starbucks reward members can earn 1 star per every dollar spent if members just pay with a credit, debit card, or cash in-store or pay in-app. It sucks a lot.

Payment Services 82

Payment Services Payments Mobile Omnichannel 82

Smile.io

NOVEMBER 21, 2019

If you’re not already playing games with your customers, it’s time to press start. Millions of brands are increasing their customer engagement and optimizing their customer experience with gamification. This allows you to deliver an experience that is just as enjoyable to your customer’s phone as you do to their computer.

Games 36

Games Mobile Social Media Beauty and Health 36

Korona

NOVEMBER 30, 2022

Knowing which type of loyalty program is best for your brand is essential, so you know how to leverage it. Below is a guide that walks you through how a loyalty program works and the most common loyalty programs you can offer your customers. . Key Takeaways . Different Types of Loyalty Programs. Tiered programs.

Customer Loyalty 52

Customer Loyalty Retail Shipping Costs Social Media 52

Korona

NOVEMBER 10, 2022

When experts predict a recession, you’ll likely need to change some of your company’s management directives to stay as close to profitable as possible. These actions may include cutting back on hiring, being more cautious with spending, or raising your prices. . Boost your income streams. Take care of your cash flow.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Smile.io

SEPTEMBER 10, 2020

In this blog, we’re sharing 9 strategies to attract, engage and delight consumers at each stage of the buyer’s journey. Increase brand awareness at this stage by making your products or services easily discoverable to prospects. Avid blog readers will appreciate your content and look forward to coming back for more.

Consumer 46

Consumer Social Media SEO Webinar 46

Smile.io

SEPTEMBER 20, 2022

In this post we’ll go over the fundamentals starting with our loyalty program definition, several loyalty program benefits, the different types of loyalty programs, and finally, we’ll help you decide if a loyalty program is right for your brand. But what exactly is a loyalty program? How does a loyalty program work?

Customer Retention 46

Customer Retention Shipping Costs Social Media Reference 46

Email Audience

FEBRUARY 21, 2019

Making an ecommerce business thrive has become a daunting task as competition in the digital marketplace is heating up. This bottleneck has made it important to enhance your relationship with the customers and prospects. Welcome your new subscribers. Personalize your email campaigns. Here’s how you can do it right.

eCommerce 40

eCommerce Marketing Social Media Reference 40

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. What will keep clients coming back time and again to your store? The practice has now spread to the world of eCommerce.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Demac Media

JANUARY 23, 2018

In the comedown from the insane holiday season you might relish in the reprieve that a slower January brings, but as sales and/ or traffic dips (depending on your seasonality) you might be feeling a little blue. It’s not all doom and gloom this month! Black Friday Cyber Monday 2017 Retail Performance. Demac’s BFCM 2017 Retailer Growth.

Social Media 34

Social Media Retail Mobile Shopify 34