Forrester eCommerce
MAY 18, 2020
If you set out to build a boil-the-ocean business case for why to invest in data, analytics and insights initiatives – stop. Use your precious time to instead focus on prioritizing the investment categories across where you are in your business insights maturity. Because they will yield tangible benefits – both top and bottom-line benefits. […].
BigCommerce
MAY 18, 2020
As consumer behaviors change, so must retailers.
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Forrester eCommerce
MAY 18, 2020
Even before the COVID-19 outbreak, our research showed that Canadian consumers were facing multiple financial challenges and were worried about their financial situation. To see how the pandemic was impacting consumer finances and behaviors, we surveyed 1,119 Canadian online adults in April 10–15, 2020 and found that Canadians: Are already feeling the impact of COVID-19 […].
BigCommerce
MAY 18, 2020
In times of crisis — be it small or large — leaders have two responsibilities: to lead through it and to lead…
Speaker: Jason Cottrell and Brian Walker
Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.
Forrester eCommerce
MAY 18, 2020
More and more customer service organizations turn to robotic process automation (RPA) to make agents more effective. The technology offloads repeatable tasks from agents, enforces compliance to process and policy, and allows agents to focus on work that matters. Yet contact centers often don’t see the initial ROI of RPA play out as they scale […].
Ecommerce Platforms
MAY 18, 2020
At one point in time, transactions involved trading objects, like cattle or crops. Eventually, it became more practical to substitute larger objects for “pocket-sized” items of value, like gold coins or even jewelry. In today's world, much of the trading is done with digital substitutes for currency, like credit cards, PayPal, and online bank accounts.
Online Retail Today brings together the best content for online retail professionals from the widest variety of industry thought leaders.
Steve Dennis
MAY 18, 2020
The parade of bankruptcies that is being unleashed–or more accurately, accelerated –by the COVID-19 pandemic will result in vast numbers of store closings, layoffs and other major expense reductions as long-struggling retailers attempt to stave off liquidation. Some two months of largely shut-down brick & mortar operations has created an existential crisis for brands with weak balance sheets.
Forrester eCommerce
MAY 18, 2020
Even before the COVID-19 outbreak, our research showed that US consumers were facing multiple financial challenges and were worried about their financial situation. To see how the pandemic was impacting consumer finances and behaviors, we surveyed 1,122 US online adults in April 10–15, 2020 and found that US consumers: Are already feeling the impact of […].
Omniconvert
MAY 18, 2020
Without a doubt, digitalisation is an integral part of the modern world. Everything got easier with it: flight bookings, planning. The post How to Boost Sales by Personalizing Customer Experience appeared first on ECOMMERCE GROWTH Blog.
Korona
MAY 18, 2020
Wine, beer, and liquor sales in the United States have seen an increase most years in the past few decades. There are many factors that may be at play here (currently it’s likely just a general malaise), but the fact is we’re drinking more. WIth this we’ve seen a surge in craft breweries, boutique [.].
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Omniconvert
MAY 18, 2020
It comes as no surprise by now that if you’re not utilizing emails with a mobile-first aesthetic and ethos, then. The post Why are Mobile-Responsive Emails More Important than Ever appeared first on ECOMMERCE GROWTH Blog.
Omnisend
MAY 18, 2020
Reading Time: 5 minutes. Seeing increasingly more marketers adopt SMS as one of their primary channels , we’ve been putting quite some focus on improving Omnisend’s SMS marketing features lately. To anyone who’s been following our product news over the last months, it doesn’t come as a surprise: we’ve released free SMS credits , pre-built workflows with SMS, STOP/HELP keyword support and more SMS-related features in 2020 alone.
Retail Technology Review
MAY 18, 2020
What has struck me most about COVID-19 so far is the rapid business response to the crisis. Brands are switching up their game plan and capitalising on the e-commerce surge by going direct to consumer.
ChannelAdvisor
MAY 18, 2020
If there’s one challenge every brand and retailer faces on Google, it’s the complexities of bidding. . Your ability to master keyword bids has a huge influence on not only how visible your ads are, but also the level of interaction you get for each query. Bid ineffectively, and you could miss out on a mountain of valuable conversions. . But with so many signals influencing behaviors, identifying the best uplift for each keyword and bid can be incredibly difficult — if not downright impossible.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail Technology Review
MAY 18, 2020
The ongoing COVID-19 pandemic has brought about extreme, uncontrollable changes to our world. Stores are closed, many remain at home and strict social distancing measures are here for the long haul. Unsurprisingly, organisations across all sectors have taken a significant hit and the retail industry is no exception. Retailers must therefore adapt in order to survive, while taking extra precautions to keep their employees safe.
SheerID
MAY 18, 2020
15 Leading brands in numerous industries provide special offers to health workers with SheerID Identity Marketing Platform.
iQmetrix
MAY 18, 2020
Supporting the bandwidth of the future, and remaining relevant in a sea of competition can be overwhelming. With the number of connected devices expected to increase from 700 million to 3.2 billion by 2023, wireless retailers must prepare for the supercharging of the Internet of Things (IoT), the coming of 5G, and keeping up with customer’s increasing demands by continuously evolving their technologies.
PERQ
MAY 18, 2020
Power Pro Leasing (Power Pro), the best-in-class mobile leasing app for apartment operators, today announced a partnership and integration with PERQ, the maker of an artificial intelligence-driven digital marketing platform that engages and captures critical prospect data through a community website. The integration between the. The post Power Pro Announces Partnership with PERQ appeared first on PERQ.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
ESW
MAY 18, 2020
Very few eCommerce stores — if any — go it alone. A network of partners offering business-as-service solutions is essential to the running of even the biggest retailers. When you have a partner that takes care of shipping or warehousing or accounting, it lets you and your team focus on the things that matter most. But not all BaaS eCommerce partners are created equal.
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