Sat.May 11, 2024 - Fri.May 17, 2024

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Global Accessibility Awareness Day 2024: The Business Case For Accessibility Grows Stronger

Forrester eCommerce

In 2023, we saw more firms commit to digital accessibility, with emerging regulations bringing a sense of urgency to the work. Here are a few of the highlights from the past year and advice to help firms mature their digital accessibility efforts in 2024.

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How Amazon, Poshmark and Rolling Stone Use Livestreaming to Break out from the Ecommerce Grid

Retail TouchPoints

Today’s consumers, especially Gen Z ( 73% ) and millennials ( 62% ), prefer to buy from a brand that offers interactive experiences that go beyond the standard ecommerce grid. And there’s no denying that video, whether live or recorded, is proving a powerful medium to create those experiences in digital environments. In fact, a study commissioned by real-time engagement platform Agora found that 61% of respondents under the age of 55 are interested in livestream shopping experiences, with

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Walmart confirms hundreds of coporate layoffs

RetailDive

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

Retail 124
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Retailers Target Trio of Priorities To Build Connections With Customers, New American Express Research Finds

365 Retail

A combination of bricks and mortar expansion, e-commerce improvements and greater investment in marketing are key priorities this year for UK retailers in efforts to boost sales, according to new research from American Express. Amex’s research surveyed 500 senior decision makers across UK retail and hospitality businesses of all sizes, with at least one physical store, exploring their current challenges, investment priorities, and customer attraction strategies.

eCommerce 106
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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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Forrester’s RSAC 2024 Themes, Takeaways, and Observations

Forrester eCommerce

RSA Conference (RSAC) 2024 boasted 41,000 attendees, 600 exhibitors on the show floor, 425 sessions, and plenty of dashing around Moscone Center and its surrounding area for our analysts. The event, still the top dog of cybersecurity events, was packed, with announcements and press releases galore.

Events 271
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Reviving Retail: The Lucrative Potential of Shopping Mall Redevelopment

Retail TouchPoints

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

Retail 279

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IKEA Oxford Street Delays Store Opening to Spring 2025 Amid Extensive Renovations

365 Retail

IKEA UK has announced a revised opening date for its new Oxford Street store, now set for spring 2025. The delay comes as renovations intensify on the historic Grade II listed building spanning seven floors, which will house the new city store. The project is led by Ingka Investments, the investment arm of Ingka Group , the principal retailer of IKEA.

Events 107
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Crashing Through The Walls Of Your Enterprise, Modern Cars Are Leaving Security Gaps

Forrester eCommerce

As Forrester has reported, IoT devices are more exposed to cyberattacks, requiring security leaders to address the security vulnerabilities in this wide array of devices deployed across their organization. One area that many security professionals continue to overlook is the simple car, which to be honest is no longer so simple.

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Pinterest Moves into Print with Shoppable Issue of Real Simple

Retail TouchPoints

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

Magazine 264
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How Target will celebrate Pride this year

RetailDive

After last year’s massive backlash, the retailer’s collection won’t include items for children and will be sold only in some stores and online.

Retail 116
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Post Offices see highest ever monthly levels of cash deposits and withdrawals

TalkingRetail

New figures reveal a significant increase in cash transactions at Post Office branches in April, with cash deposits and withdrawals across the counter totalling £3.48bn across 11,500 branches, their highest levels ever. In the UK, total cash deposits (business and personal) stood at £2.

Retail 106
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B2B Marketers Expect To Do More With More – But It’s Not As Good As It Sounds

Forrester eCommerce

In Forrester’s Marketing Survey, 2024, nearly 900 global B2B Marketing executives and operations leaders indicated they expected an overall Marketing budget increase. Breaking that down further, 67% expected their technology budget to increase, 62% anticipated a larger programs budget, and even 59% projected to spend more on personnel.

B2B 271
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Home Depot Launches ‘Moving Hub’ to Support Military Relocations

Retail TouchPoints

In honor of Armed Forces Day, the Home Depot has launched a new Military Moving hub featuring information and discounts tailored to the hundreds of thousands of active-duty military families that relocate every year. Military families relocate every two to three years on average, with military retirees relocating six or more times over the course of their military career.

Download 261
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Amazon Prime Day 2024: How To Get Your Product Content Ready | Salsify

Salsify

Sometimes, good ideas need time to catch on — or at least a bit of tinkering right out of the box. Take Amazon’s first Prime Day in 2015: While initially touted as a blowout sale that could rival Black Friday, its debut was not quite a hit with consumers, per NBC News.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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New Ecommerce Tools: May 14, 2024

Practical eCommerce

This week: shoppable video, digital payments, returns management, AI-powered pricing, generative-AI ad tools, and advertising for marketplace merchants. The post New Ecommerce Tools: May 14, 2024 appeared first on Practical Ecommerce.

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How Quickly Should A Sales Rep Be Onboarded?

Forrester eCommerce

In many professions, education for a new employee’s role incorporates learning with doing. Educators must undergo a full semester of student teaching; surgeons develop by “watching, teaching, doing”; and aspiring electricians must deliver hundreds of hours as apprentices prior to licensure. Even most MLB stars spend years toiling in the minor leagues perfecting their skills.

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Free Doesn’t Mean Free: Explore AI Solutions Safely and Productively for Your Business

Retail TouchPoints

AI’s potential to revolutionize workflows and drive growth offers small and medium-sized businesses (SMBs) a compelling opportunity to stay competitive in a rapidly evolving market. However, as SMBs increasingly explore AI tools and solutions for their operations and marketing efforts, the need for cautious exploration is paramount. Amidst the availability of free or low-cost options, SMBs must navigate potential risks thoughtfully to safeguard their interests, protect consumer privacy and

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Delta Air Lines Plane Catches Fire in Seattle

RetailWire

Recently, a scary video emerged online, capturing the terrifying moment for all involved as a Delta Air Lines plane burst into flames upon landing at Seattle-Tacoma International Airport.

Travel 92
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Consumers ‘trading down’ to cheaper goods online: report

RetailDive

Even as e-commerce spend in the first four months of the year grew to nearly $332 billion, shoppers are buying cheaper goods across categories.

eCommerce 110
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Votre entreprise peut-elle devenir une organisation high-performance IT ?

Forrester eCommerce

Pour commencer votre parcours vers le high-performance IT, vous devez évaluer les besoins de votre entreprise, vos styles technologiques actuels et l'état de préparation de votre organisation à l'exécution. Commencez par découvrir les quatre étapes clés de l'évaluation de votre état de préparation à l'informatique de haute performance dans cet article.

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Traceability is the Foundation of Supply Chain Due Diligence

Retail TouchPoints

A seismic shift is on the horizon for retail businesses operating in Europe. In December 2023, the European Parliament and the European Council reached a provisional agreement on the Corporate Sustainability Due Diligence Directive (CSDDD), a sweeping law that mandates companies to actively monitor and rectify any human rights and environmental risks within their global supply chains.

Supplies 269
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California Electric Bill Overhaul: What’s Ahead

RetailWire

California’s electricity payment system is getting a makeover. Recently, state regulators greenlit a shift to flat-rate billing, aiming to curb surging energy costs. Under this new scheme, most customers of investor-owned utility companies will face a fixed monthly charge of $24.15, trimming the per-kilowatt-hour usage fee by five to seven cents.

Customer 106
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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AI Tools to Convert Articles into Videos

Practical eCommerce

New AI tools can repurpose text into video — suitable for TikToks, Reels, YouTube Shorts, and more. The post AI Tools to Convert Articles into Videos appeared first on Practical Ecommerce.

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IBM Surrenders SIEM While PANW Tries To Gain Ground On Tech Titans

Forrester eCommerce

In a busy week for SIEMs to be merged or divested, Palo Alto Networks (PANW) announced that it’s acquiring IBM’s QRadar SaaS business and migrating those customers to its Cortex® XSIAM® platform. In addition, PANW gets QRadar intellectual property rights as part of the deal.

Other 297
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TikTok Implements New Standards for AI-Generated Content

Retail TouchPoints

TikTok is taking cues from its competitors at Meta by implementing new standards for AI-generated content (AIGC). TikTok announced that will use Content Credentials from the Coalition for Content Provenance and Authenticity (C2PA) to automatically label AIGC when it’s uploaded from certain platforms — no additional details on which platforms were provided.

Download 264
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Cyberattack Disrupts Ascension Healthcare, Ambulances Diverted

RetailWire

A significant cyberattack has struck the core of the U.S. healthcare system, sending shockwaves through Ascension, a nonprofit network encompassing 140 hospitals across 19 states.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The Retail Technology Show Grows the Number of Senior Level Retailers and Retail Decision-Makers Visiting the Event

365 Retail

As well as increasing overall visitor head count by +28% year-on-year, the Retail Technology Show (RTS), the event that connects retail’s changemakers and cutting-edge technology providers, has revealed that the number of senior, decision-making retail attendees also grew in 2024, with over eight in ten visitors in senior level roles. Retail Technology Show grows senior retailer audience numbers Already known as the industry’s one-stop shop for innovation, the RTS delivered its biggest ever sh

Events 98
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Why Knowledge Isn’t Just Power, It’s a Trap: The KM Antipattern Dilemma

Forrester eCommerce

Have you ever been part of a team where everyone seemed to guard their knowledge from other teams, like treasure, fearing that sharing might diminish their worth? Or perhaps you’ve witnessed an environment where the pursuit of individual success overshadows common goals?

Other 231
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Expedia Leans Further into Commerce with New Media Network and AI Tools

Retail TouchPoints

Expedia Group has unveiled a series of new products and services designed to make travel planning stress free. At the company’s annual Explore conference, Expedia partners got an inside scoop on more than 40 new offerings, including its new travel media network , a shoppable storefront for content creators and new AI-powered solutions. The new travel media network is a result of Expedia’s more than two decades of experience under its Media Solutions division.

Travel 243
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Midcounties Co-operative recognised for improved responsible business score

TalkingRetail

The Midcounties Co-operative has been recognised for its continual focus on being a responsible business, whether that be its aim to reduce its carbon footprint or helping young people in to work.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.