Fri.May 17, 2024

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Leveraging Zero-Party Data: The Future of Ecommerce Retailing

Fastr

In the realm of ecommerce, data reigns supreme. It's the lifeblood that fuels personalized experiences, targeted marketing, and informed decision-making. However, as privacy concerns grow and regulations tighten around the use of consumer data, ecommerce retailers are finding themselves at a crossroads. Enter zero-party data – a solution that not only addresses these concerns but also unlocks a treasure trove of valuable insights directly from the source: customers themselves.

eCommerce 130
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Reflections on Qualtrics X4: AI-powered Research Is Promising If We Stick To The Research Basics 

Forrester eCommerce

Qualtrics introduced its AI-powered Strategy & Research suite at its summit, X4, and launched its “Strategic UX” product – officially entering the experience research space. The new product supports various UX research methods like video feedback, unmoderated usability testing, card sorting, and tree testing, and leverages AI to generate insights and recommended actions.

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538: What We’d Do Differently If We Restarted Our Content Business Today With Toni Herrbach

My Wife Quit Her Job

The Internet landscape has changed pretty drastically in just the past 3 months. Today my partner Toni and I are going to discuss what type of businesses we would start if we were to start from complete scratch today. What You’ll Learn The recent changes in social media and Google The best opportunities in content today What we would do if we were to start all over again Sponsors SellersSummit.com – The Sellers Summit is the ecommerce conference that I’ve run for the past 8 yea

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Opinion: An Unvarnished Review of the Smart Cart Shopping Experience

Retail TouchPoints

The Editors’ Perspectives column offers insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. This month Retail TouchPoints has been exploring the state of autonomous checkout experiences in our series From Self-Checkout to Just Walk Out. The long and short of it is this: No one is really a big fan of self-checkout kiosks , but they’re not going anywhere anytime soon; and fully autonomous stores , like Amazon ’s Just Wa

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The Pragmatic Path to Composability: Creating Efficient Commerce Systems

Speaker: Jason Cottrell and Brian Walker

Brands used to look for a commerce platform that could do everything. But over time, one vendor was no longer enough to meet a brand’s needs, so they added, and added, and added— and now it's essential that these vendors work well together. That’s composable, and it’s important to get it right. Customers and your board expect you to be in new channels and to adapt quickly to market change.

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The Best Email Marketing Tells a Story

Practical eCommerce

Matt Ragland has been creating marketing emails for a decade. Storytelling drives performance, he says. The post The Best Email Marketing Tells a Story appeared first on Practical Ecommerce.

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Returns Reimagined: How Tech Can Help

Retail TouchPoints

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. According to the NRF, U.S. returns reached a staggering $743 billion in 2023, representing over 14.5% of retail sales, and, worryingly, 13.7% of these transactions are fraudulent.

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Esprit Files for Bankruptcy in Europe, Again

Retail TouchPoints

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

Fashion 130
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Sainsbury’s Forms Strategic Partnership with Microsoft for AI-Driven Transformation

365 Retail

J Sainsbury plc and Microsoft Corp. have announced a new five-year strategic partnership aimed at accelerating Sainsbury’s Next Level strategy by leveraging Microsoft’s advanced artificial intelligence (AI) and machine learning (ML) capabilities along with Sainsbury’s extensive datasets. This collaboration aims to enhance store operations, boost efficiency for employees, and provide superior service to customers, ultimately delivering stronger returns for shareholders under Sai

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Under Armour Launches Restructuring Plan as Declines Continue

Retail TouchPoints

Under Armour announced plans for a restructuring following disappointing results in its fourth quarter and fiscal year 2024 (ended March 31, 2024), as well as the expectation that revenues will continue to decline anywhere from 15% to 17% in North America in the coming year. It’s unknown how many jobs will be impacted by the restructuring, but the company is expecting to incur approximately $15 million in severance costs in the coming months. “Due to a confluence of factors, including low

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The Weekly Closeout: Dollar General taps store operations exec as PetSmart searches for a chief toy tester

RetailDive

Lee DeVille will lead operations for three of the discounter’s retail divisions. But the pet retailer’s new role requires a furrier candidate.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Summer advertising campaign from Spar

TalkingRetail

Spar's primary distributor in the South-west of England, Appleby Westward, has introduced a summer advertising campaign. Called "Spar-tacular Summer", the campaign includes online giveaways, promotions and discounts available to customers.

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Shein factory employees work 75-hour weeks for low wages: report

RetailDive

Following allegations from human rights group Public Eye, the fast-fashion giant said it invests tens of millions of dollars into strengthening its supply chain governance and compliance.

Fashion 52
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What Is Managed IT Support and How It Empowers Retail Businesses 

RetailMinded

Managed IT support. In today’s retail world, it’s a weapon no industry player could afford to not have in their arsenal. It lets outside experts handle complicated tech tasks, allowing businesses to focus on their main goals. It becomes even more important as retail stores grow and spread out both online and in the real world, needing strong tech management to keep up with this expansion.

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Digital proof-of-age scheme needed as consumers ditch wallets for phones

TalkingRetail

The UK will need to develop a standardised digital proof-of-age scheme as more and more people no longer carry a purse or wallet with them when they go out, say convenience retailers.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Canada Goose yanks long-term targets, names creative director

RetailDive

The brand has slowed its store expansion and paused its five-year plan to focus on “doing fewer things really, really well,” CEO Dani Reiss said Thursday.

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New shopper and retailer competition from Walkers

TalkingRetail

Walkers has launched limited-edition 'talent packs' as a vehicle for an on-pack promotion for consumers and a competition for impulse retailers, as part of the ‘No Walkers, No Game’ campaign.

Retail 52
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WNBA players star in Skims latest campaign

RetailDive

Candace Parker, Kelsey Plum, Cameron Brink and others are featured in the campaign just months after it was named the official underwear partner of the WNBA.

Other 52
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New educational bursaries available to convenience and grocery families

TalkingRetail

The Leverhulme Trade Charities Trust (LTCT), which provides financial aid for the families of people working in the convenience, grocery, and pharmacy trades, has relaunched its educational support packages, including a range of new bursaries.

Retail 52
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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CMOs enter ‘era of less’ as budgets plunge below pre-pandemic levels

RetailDive

Nearly two-thirds of marketers believe they have don’t the resources to execute 2024 strategies, while some are pinning their hopes on AI, per Gartner.

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Lightspeed POS vs Clover: Which One Should You Choose For Your Business?

Korona

Picture showing the Clover terminal hardware The post Lightspeed POS vs Clover: Which One Should You Choose For Your Business? appeared first on KORONA POS.

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Pinterest teams with Real Simple for magazine’s first shoppable issue

RetailDive

The issue, which leverages QR codes that lead to curated Pinterest boards, highlights over 120 products and expands the platform’s bid to publishers.

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Indiana Judge Rules Tacos and Burritos Are Sandwiches

RetailWire

An Indiana judge has made a significant decision in his court that could change the food world's description of their favorite Mexican-style foods.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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At Home names former Petco, Party City exec CEO

RetailDive

Brad Weston was previously the chief executive of Party City Holdings and spent a year in the top role at the pet retailer.

Retail 57
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Texas Braces for Record-Breaking Power Demand

RetailWire

Texas is bracing for a record-breaking power demand next week as a spring heat wave drives residents and businesses to ramp up air conditioning usage.

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GameStop expects Q1 revenue drop

RetailDive

The company is also looking to sell up to 45 million shares in an attempt to cash in again on its meme stock status.

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UAW Unionization Effort at Alabama Mercedes Plant Nears Conclusion

RetailWire

Workers at the Mercedes-Benz plant in Vance, Alabama, are concluding their vote today on whether to unionize under the United Auto Workers (UAW).

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Demand Forecasting in Supply Chain – Getting it Right in 2024

Retalon

In the ever-evolving landscape of global commerce, the ability to accurately forecast demand within the supply chain is more critical than ever. Navigating through today’s industry needs, businesses face increasing challenges due to fluctuating market dynamics, evolving consumer behaviors, and technological advancements. To stay competitive and efficient, mastering the art of demand forecasting is essential.

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H Mart To Launch Largest Northeast Food Hall at American Dream

RetailWire

H Mart, the country’s largest international supermarket chain, is set to open a new food court at the American Dream complex in the Meadowlands.

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OpenAI Secures Agreement To Train AI Using Reddit Data

RetailWire

OpenAI has reached a partnership agreement with Reddit to leverage the social news site's data for training AI models.

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TikTok Trials 60-Minute Videos, Posing Threat to YouTube

RetailWire

TikTok is experimenting with allowing certain users to upload longer videos, extending up to 60 minutes in duration.

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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.