Retail TouchPoints

JUNE 30, 2023

Fenty Beauty ’s new Roblox activation will feature interactive scavenger hunts, mazes and other opportunities to learn about the inspirations for, and ingredients from, some of the company’s products. The event, called The Fenty Beauty + Skin Experience , launched on June 30 and will run through July 30, 2023.

Fashion 327

Fashion Events Other Marketing 327

Retail TouchPoints

APRIL 11, 2024

We are past the point of conjecture about whether AI will upend the retail industry; it already has. With AI, that is about to change. It doesn’t matter what type of product you’re searching for, chances are there are thousands of customer reviews about it — so many that they become meaningless.

Retail 290

Retail Mobile Consumer Operations 290

Retail TouchPoints

FEBRUARY 21, 2024

Arkhouse first put forward its takeover offer in conjunction with asset manager Brigade Capital in December 2023, offering to buy the company for $5.8 billion (a price that valued the company’s stock at $21 a share, a 23% premium on the current trading price at the time) and take it private. We value the perspectives of Macy’s, Inc.

Retail 263

Retail Management Operations 263

Retail TouchPoints

SEPTEMBER 29, 2023

One of the most interesting things I learned was that in the 19 th and early 20 th centuries, some companies built what came to be known as “company towns,” owning not just the houses where their workers lived but the “Company Store” that they shopped at, as well as other essential services.

Fulfillment 289

Fulfillment Customer Experience SEO Operations 289

Kissmetrics

JULY 9, 2021

You can get thousands of clicks to your site from Google News. Smart bloggers, news publishers, and digital content marketers are already tapping into this huge resource for targeted traffic and better search engine visibility. Google News is reserved for sites and blogs that publish timely, topical articles. What is News?

Article 362

Article Blog Social Media Presentation 362

Retail TouchPoints

SEPTEMBER 27, 2023

Forget Awareness, Consumers are Constantly in Consideration Mode Forget about the traditional funnel, it doesn’t exist anymore. Two-thirds of surveyed consumers reported ordering products every week, and a whopping 95% of respondents who had just purchased a product were already thinking about a new purchase.

Social Media 299

Social Media Multi-channel Consumer Comparison Shopping 299

Retail TouchPoints

SEPTEMBER 7, 2022

Target has received a commitment from CEO Brian Cornell to remain with the company for approximately three more years, beyond the company’s traditional retirement age of 65. Our success is fueled by the best team in retail, and I am confident our culture will continue to propel our company forward.”.

Supplies 298

Supplies Omnichannel Management Retail 298

Groove

MARCH 8, 2021

Oracle NetSuite’s latest announcement about limiting its support for the Bronto marketing platform is leaving its customers with having to evaluate alternatives before it becomes “end of life.”. Based on this news, many companies and organizations that are currently using the platform will need to migrate onto other platforms.

eCommerce 370

eCommerce BigCommerce Shopify Recommendation 370

Retail TouchPoints

DECEMBER 20, 2023

The FTC complaint said that Rite Aid contracted with two companies to create a database of images of individuals considered to be “persons of interest” because the retailer believed they had previously engaged in, or attempted to engage in, criminal activity at one of its stores.

Technology 264

Technology Information Consumer Other 264

Retail TouchPoints

APRIL 24, 2024

For me, the great thing about working in finance is getting to make decisions that touch all aspects of the organization. Context: A Look Inside Retail Financial Operations My company, PetLabCo, relies on a set of financial processes that are pretty standard for the retail industry. That is, at least, the theory.

Payment Services 264

Payment Services Retail Management Fulfillment 264

Retail TouchPoints

MARCH 20, 2023

Key channels where cannabis brands have had to work around tight restrictions include social media, where the major players have specific rules about the kind of content that can be shared — and in most cases have banned paid content in this category altogether. That’s why I’m excited about Twitter.

Social Media 264

Social Media Channel Other Marketing 264

Kissmetrics

MARCH 22, 2021

What good is launching a new business if nobody knows about it? Millions of new businesses start every month, so distinguishing yourself from the competition can be a hefty endeavor. We’ve hand-selected the best tools and services to generate buzz about your new business. Business Wire.

Social Media 300

Social Media Books Article Information 300

Retail TouchPoints

DECEMBER 22, 2022

Grove Collaborative , which offers a range of sustainable household and personal care items, faces delisting on the New York Stock Exchange (NYSE) if its share price doesn’t rise within six months. The NYSE, which alerted Grove about the problem in a Dec. At press time, Grove Collaborative shares were trading at 22 cents.

Other 311

Other Retail Omnichannel 311

Forrester eCommerce

NOVEMBER 2, 2021

The pandemic is no exception: What leaders of US companies thought about COVID-19 in May 2021 was upended by a cluster of new, disruptive pandemic developments by midsummer. By September, US companies with 100-plus employees received news […].

Customer 195

Customer 195

Forrester eCommerce

SEPTEMBER 6, 2019

The strangest retail news of the summer has been Le Tote’s “purchase” of the storied (but tired) department store Lord + Taylor. The acquisition bucks the trend of offline brands buying digitally native companies (think PetSmart buying Chewy), but there are a number of other puzzling elements about this deal.

Department Stores 352

Department Stores Other Retail Customer 352

Retail TouchPoints

AUGUST 29, 2023

For example, according to Forbes , 71% of B2C customers expect companies to deliver personalized interactions and 70% are frustrated when they don’t. Personalization is the act of tailoring an experience based on information a company has learned about an individual. The good news is that that’s okay — for now.

Multi-channel 246

Multi-channel Retail Customer Experience Customer Data 246

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. Happy Returns , a UPS company, has found that 50% of shoppers have abandoned a purchase because the merchant did not offer a convenient way to return unwanted items.

Shipping Costs 274

Shipping Costs Shipping eCommerce Small Business Retail 274

Retail TouchPoints

JANUARY 11, 2023

26, 2022, according to a company filing. Investors responded favorably to the news, with share prices soaring 54% over the previous day. This came on top of a 28% year-over-year sales decline in Q2 2022 and resulted in the company burning through about $300 million in cash during Q3, which ended Nov.

Supplies 309

Supplies Operations Retail 309

Retail TouchPoints

JANUARY 30, 2024

Sales generated through general user content would eliminate the need to pay any commission in some cases, and also could make the experience more palatable for consumers, some of whom have complained about the commercialization of content on the platform. TikTok to Build Physical Studios in the U.S. cities, beginning with Los Angeles.

Social Media 264

Social Media Information Technology Consumer 264

Retail TouchPoints

MARCH 25, 2024

The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago. Pinterest Chief Revenue Officer Bill Watkins spoke with Retail TouchPoints to share the company’s unique position and vision for monetization.

Retail 257

Retail Article Omnichannel Customer Experience 257

Retail TouchPoints

SEPTEMBER 9, 2021

News coverage of modern slavery incidents fell by 25% between January and June 2020 compared to the previous year. Complacency about modern slavery poses legal and reputational risks for companies operating in countries and states where they are required to demonstrate they have made efforts to eliminate slavery from their supply chains.

Supplies 237

Supplies Article Operations Events 237

Retail TouchPoints

DECEMBER 1, 2023

The news comes about one month after the company unveiled its “Project Reinvent” transformation , which was designed to alleviate pressure from an activist investor. “As The company reported revenue of $3.03 VF Corp. , billion , down 4% in constant currency, as well as a net loss of $450.7

Shipping Costs 147

Shipping Costs Shipping Consumer Operations 147

Retail TouchPoints

JANUARY 24, 2023

The news was first reported by the Wall Street Journal and later confirmed by the company in a blog post. The digital wallet will be managed by Early Warning Services (EWS) , the company that operates Zelle, but will operate separately from Zelle. PayPal still dominates the space, accounting for approximately 16% of all U.S.

PayPal 305

PayPal Banking Merchant Services Payment Services 305

FastSpring

NOVEMBER 17, 2023

App developers and game developers may be interested in the latest news about Apple gearing up to comply with the EU’s Digital Markets Act. With the European Union’s Digital Markets Act continuing to ramp up, Apple may be making changes to its App Store policies to comply with the new act. Apple’s filings to the U.S.

Merchant Services 113

Merchant Services Payment Services Marketing Games 113

Retail TouchPoints

AUGUST 17, 2022

Resale platform ThredUP has debuted a new, light-hearted marketing ploy in its ongoing battle against “fast fashion addiction,” mere days after announcing it was joining the ranks of tech companies cutting staff amid an economic slowdown. This despite strong performance in Q2, during which the company saw revenue jump 27% YoY to $76.4

Fashion 289

Fashion Fulfillment Consumer Events 289

Retail TouchPoints

MARCH 25, 2022

The company is seeking payment for damages incurred from the alleged copying of its technology, according to media reports. The news was first reported by Bloomberg Law. In the complaint, Walmart said that BJ’s app, which launched in late 2021, infringes on four of its patents.

Mobile 298

Mobile Technology Consumer Customer 298

365 Retail

APRIL 19, 2024

In a landscape where many British businesses are pulling back on physical store openings, Charles Tyrwhitt’s new venture is part of an aggressive expansion strategy. The company plans to open an additional 10 stores over the next 18 months, demonstrating significant growth.

Events 108

Events Customer Experience Retail Customer 108

Groove

JULY 14, 2020

If an interviewee asked you about your company's culture or what it's like to work here day in and day out, what would you say? Your response may reveal a lot about the leadership roles within your organization. In order to improve company culture, leaders must focus on becoming better for the future. Be Data-Driven.

Improvements 355

Improvements Marketing Webinar Events 355

Retail TouchPoints

APRIL 12, 2024

It’s rare that sales tax issues make the news, and when they do, it’s generally not great for the seller. After MrConsumer was inadvertently charged tax at checkout, he details a series of confusing conversations with Walgreens’s staff about how sales tax works and his eligibility for a refund. For him, job No.

Food and Beverages 243

Food and Beverages Payment Services Shipping Costs Travel 243

Retail TouchPoints

OCTOBER 7, 2022

Adidas has always been about creativity, innovation and supporting athletes and artists to achieve their vision,” the company said in a statement. West has accused Adidas of not allowing him to have more control over the project and of copying his ideas.

Apparel 306

Apparel Clothing Fashion Management 306

365 Retail

APRIL 17, 2024

PANGAIA, a pioneering materials science company, is gearing up to launch its first standalone flagship store in the UK this summer, choosing a prime location on Carnaby Street in Shaftesbury Capital’s vibrant Soho neighbourhood. Set at 57 Carnaby Street, the new 1,500 sq ft store will showcase the brand’s genderless apparel collection.

Fashion 109

Fashion Apparel Events Consumer 109

My Wife Quit Her Job

AUGUST 18, 2021

Jeff is the VP of marketing over at Seller Labs which is a company that specializes in Amazon tools and services. I use many of their tools today to run the Amazon side of my business and Jeff is one of my go-to guys when it comes to the latest Amazon policies and news.

Marketing 156

Marketing 156

365 Retail

APRIL 19, 2024

IKEA Ireland has opened a new state-of-the-art distribution centre located in Rathcoole, Co. Dublin, marking a significant milestone in the company’s expansion within Ireland. It is also positive news for its customers, significantly reducing IKEA’s delivery times and enhancing accessibility for its Irish customers.

Arts 108

Arts Fulfillment Events Customer 108

Kissmetrics

AUGUST 17, 2021

Brand awareness refers to how memorable your brand or company is to your target consumers. It’s how easily people recognize your brand when, for example, they hear your company name or see your logo. How do you build brand awareness, especially if you’re a new company? It’s about where you target them, too.

Social Media 356

Social Media Customer Loyalty Improvements Customer Experience 356

Retail TouchPoints

OCTOBER 6, 2022

Amazon has announced that it hopes to hire 150,000 employees across its operations network for the holiday season, about the same amount as last year. Amazon’s operations employees are paid, on average, approximately $19 per hour based on position and location.

Operations 278

Operations Shipping Events Retail 278

Kissmetrics

APRIL 23, 2021

There are a lot of misconceptions about online reputation management. Companies didn’t engage customers, they just sold (or tried to sell) to a passive audience People could not express their voice in a powerful way, and the overall communication landscape was very “top down.” Why Does Reputation Management Matter?

Definition 362

Definition Management Social Media SEO 362

Retail TouchPoints

JULY 5, 2023

The most eye-catching part of the plan — rebranding Overstock’s own website as Bed Bath & Beyond — is at the center of the strategy: a way to marry the best aspects of each company. “We’re We’re an online home furnishing and furniture company. There’s a lot going on that the customer will be very excited about.”

Home Furnishings 279

Home Furnishings Mobile Social Media Banking 279