Forrester eCommerce

MARCH 3, 2023

Until recently, discussions about Zero Trust (ZT) in Europe focused on the what and why. The last year has seen a significant shift in the market, and organizations have now begun focusing on the how. European organizations see significant value in adopting Zero Trust and have taken steps to prioritize adoption.

Marketing 195

Marketing Management 195

Forrester eCommerce

FEBRUARY 28, 2023

Enterprise Architecture is so important… Clients all over Europe and in the US, continuously tell me about the importance of enterprise architecture (EA) within their organizations. Client’s explain the critical role EA plays in successful digital transformation.

Technology 195

Technology 195

Forrester eCommerce

FEBRUARY 20, 2023

Forrester’s Survey Data Reveals Difficult Truths About Many Account-Based Marketing (ABM) Programs Every two years, Forrester conducts a State Of ABM Survey. In 2022, 155 marketing professionals in B2B organizations across North America, Europe, and Asia Pacific provided us with a detailed look at their ABM programs.

Marketing 195

Marketing B2B 195

Forrester eCommerce

NOVEMBER 30, 2022

My recent report, 2022 IT And Digital Budget Benchmarks, Europe, presents relevant benchmark figures to support European technology leaders’ decisions. What To Expect From This Report European IT leaders ask plenty of questions about benchmarking. In […].

Presentation 195

Presentation Technology Customer 195

Retail TouchPoints

DECEMBER 1, 2022

Next year, [retail media] will be about $50 billion in media spend, which is about 25% of all digital media, and we’re seeing forecasts of around $100 billion by 2026.”. “We’re seeing something like 50 retail networks launched in the U.S. alone already,” said Jon Flugstad of McKinsey in a Retail TouchPoints report on retail media.

Retail 330

Retail Social Media Omnichannel Improvements 330

Forrester eCommerce

MAY 19, 2020

In late March we fielded the first wave of our PandemicEX survey to more than 1,000 workers across Europe. We found: UK workers are optimistic about the long-term […]. Six weeks later, in early May, we reached back out to see how a life of lockdown and working from home had changed employees’ attitudes and behaviors.

Customer Experience 340

Customer Experience Customer 340

Forrester eCommerce

APRIL 18, 2023

Happy Cloud Native WASM Day, Europe 2023! In celebration, I present an interview with Matt Butcher from Fermyon about web assembly and what it brings to modern application programming.

Presentation 150

Presentation Technology Customer 150

Retail TouchPoints

JUNE 16, 2022

markets and about 200 worldwide. JOKR also had a presence in Europe, including 20 microfulfillment centers and operations in Austria and Poland, but the company pulled out of the continent in April 2022, according to documents seen by Bloomberg. At the time a spokesperson said the company was leaving Europe to focus on the U.S.

Fulfillment 304

Fulfillment Operations Document Other 304

Retail TouchPoints

FEBRUARY 28, 2024

Most recently, McGrath led marketing for Afterpay ’s North America and Europe businesses. As a company I have long admired, I am extremely energized about joining RTR and focusing on reigniting the brand during the next phase of its growth,” said McGrath in a statement. “I She started her career at Net-a-Porter.

Subscription 264

Subscription Fashion Customer Experience Marketing 264

Retail TouchPoints

OCTOBER 20, 2023

This year’s conference and matchmaking event was the first to take place in North America and was put on by the organizers of Deliver Europe , which just marked its eighth year in Amsterdam. Bengtsson spoke about how traceability and transparency are creating a “cost of compliance” that retailers must account for.

Supplies 328

Supplies Events Fashion Document 328

Retail TouchPoints

APRIL 2, 2024

Europe and China,” said Smith. Attacking Misconceptions Around Counterfeiting The CCU also is trying to educate the public about counterfeiting’s dangers. Learn more about industry efforts to fight fake reviews in this Retail TouchPoints special report.

Document 268

Document Supplies Apparel Improvements 268

Retail TouchPoints

JULY 3, 2023

stores and 12X digital revenue growth over the past few years — has required Snipes to reimagine the approach it took in Europe while powering operations with a strong technology stack. “ We are very focused on getting physically in front of our consumer, and i n Europe the strategy there is around very niche markets like dance, BMX, etc.

Management 278

Management Payment Services Payments Operations 278

Forrester eCommerce

OCTOBER 15, 2021

Forrester surveyed customers of the 38 of the largest and most important banking brands in France, Germany, Italy, Spain, and the UK about the quality of their experiences as a part of our European Banking Customer Experience Index, 2021.

Banking 195

Banking Customer Customer Experience 195

Retail TouchPoints

APRIL 9, 2024

In a world filled with loyalty offers, it’s all about offering the right rewards and experiences at the right moments. Be Smart About Data Data will play an even bigger role in loyalty and co-brand going forward. Prior to assuming this role, Marandola led Visa’s merchant and acceptance business development teams across Europe.

Merchant Services 264

Merchant Services Travel Management Consumer 264

Retail TouchPoints

APRIL 19, 2024

After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. For those worried about the potential environmental impact of the technology itself, the materials used in RFID chips are thankfully sustainable in and of themselves.

Technology 258

Technology Supplies Apparel Shipping Costs 258

Retail TouchPoints

FEBRUARY 7, 2023

visitors who flocked to Europe with a strong U.S. Bain & Company data validate this perspective, noting that Europe managed to recover beyond the 2019 pre-COVID baseline due to the spike in tourism as well as solid local demand. With the reopening of China, many brands are feeling optimistic about the opportunity and growth.

Payments 290

Payments Omnichannel Payment Services Consumer 290

Retail TouchPoints

JANUARY 26, 2024

and Asia was offset by a decline in Europe. “We While 2023 was a challenging year, we ended on a strong note, and I am optimistic about the future.” DTC net revenues increased 10% on a constant-currency basis, driven by growth in both company-operated mainline and outlet stores as well as ecommerce.

Apparel 261

Apparel Operations eCommerce Consumer 261

FastSpring

APRIL 26, 2024

Ready to join Europe’s biggest startup and tech event with the leading startups, investors, executives, and media from 174 countries? If so, join FastSpring in Paris at VivaTech 2024 at Booth C45! We’d love to talk with you in person! Schedule a demo now or at VivaTech in person!

Merchant Services 78

Merchant Services Payment Services Demo Subscription 78

Retail TouchPoints

MARCH 10, 2022

Russian companies are not allowed to fly in Europe,” said Bertha Martinez-Cisneros, Coordinator of the Degree in International Logistics at CETYS University in an interview with Retail TouchPoints. Something we are talking about a lot right now is bread and wheat. Even before the Ukraine invasion, energy was a major global issue.

Supplies 261

Supplies Electronics PayPal Clothing 261

Retail TouchPoints

APRIL 16, 2021

Consumers inform themselves about products on the internet before, during and after the purchase. 60% of people in Germany use their smartphone to get further information about products because the information at the POS or on the packaging is not enough. Similarly, 80% want a seamless connection between online and offline channels.

POS 228

POS Retail Information Customer Loyalty 228

Retail TouchPoints

SEPTEMBER 2, 2022

A recent Europe Ecommerce report highlighted that 94% of Chinese, 76% of Europeans and 69% of Americans surveyed said they would boycott carbon negative companies. For example, a UK-based business with traction in Europe should consider warehousing stock in Germany, Poland or the Netherlands to shorten the fulfillment process.

Online Retail 263

Online Retail Shipping Costs Retail Supplies 263

Forrester eCommerce

OCTOBER 9, 2018

In about a month, I will have the honor of presenting my research on The Ethics Of AI: How To Avoid Harmful Bias And Discrimination to our European clients at CX Europe 2018. The event will take place in London on November 14 and 15 and will feature several of my esteemed analyst colleagues as well as […].

Presentation 262

Presentation Events Customer Experience Customer 262

Retail TouchPoints

AUGUST 9, 2022

“You want to embrace these two things and ensure it’s not just about the fact that it’s global,” Thomas said. She encouraged attendees to look at the luxury market, which is ripe with examples of Europe-based brands that were able to obtain broader appeal because they had desirable products and unique digital experiences.

eCommerce 305

eCommerce Consumer Social Media Customer Experience 305

Retail TouchPoints

JANUARY 13, 2022

The problem is less about the undeniable power of names like Louis Vuitton and Hennessy and more about the nature of the American market. That’s the promise of this market — if it could reach even 50% of the level of penetration culturally that exists in Europe, then the demand potential is extraordinary.”.

Travel 299

Travel Consumer eCommerce Fashion 299

Forrester eCommerce

JUNE 3, 2018

A few years ago, I met with an incumbent telecom provider in Europe, and they came across as being from “the old country.” I asked about their data strategy, and they were horrified at the thought of doing anything other than securing and protecting their data assets. Even just one year ago at Mobile World […].

Operations 253

Operations Mobile Other 253

Ecommerce Platforms

JULY 18, 2022

The best print on demand companies in Europe are gaining a lot of attention in today’s competitive ecommerce landscape. You can set up your organization with virtually no initial expense, and there aren’t any concerns to worry about when it comes to things like storing products or designing items from scratch. Go to the top.

Shipping Costs 197

Shipping Costs Payment Services Arts Shipping 197

Retail TouchPoints

MAY 21, 2021

Footaction isn’t the first chain to be closed due to an increasingly competitive landscape — in 2020, Foot Locker made the decision to shutter Runners Point in Europe for similar reasons.

Operations 299

Operations Other Consumer Retail 299

Forrester eCommerce

OCTOBER 5, 2018

Today, we in Europe woke up to headlines about attempted cyberattacks by Unit 26165 of Russia’s GRU intelligence service.

Information 265

Information 265

Retail TouchPoints

MARCH 26, 2021

The company also plans to expand Janie and Jack’s international reach to the UK, Europe and Asia. “We are thrilled to work with this team of experienced retail professionals who are as passionate about growing our strong, standalone brand as we are.” The children’s brand currently has more than 115 retail stores in the U.S.

Retail 270

Retail Fashion eCommerce Management 270

Retail TouchPoints

MARCH 31, 2023

We want Wish to have a place in people’s mind, so when they think about XYZ they think of us because they like the experience and they come back on their own. So this year, the focus on the supply side will be very much about the product quality itself. Also, as Joe mentioned, we have a very large product selection.

Shipping Costs 338

Shipping Costs Consumer Supplies Shipping 338

Retail TouchPoints

NOVEMBER 2, 2023

30, 2023, The North Face and international businesses (namely China and Europe) were VF Corp’s only bright spots, with losses reported in nearly every other part of the business. VF Corp shares are down nearly 50% this year, and while expected, lackluster results in the company’s latest earnings haven’t helped matters.

Improvements 264

Improvements Operations Other Customer 264

Retail TouchPoints

DECEMBER 20, 2022

Additionally, Amazon will not use any information obtained through Prime about the terms and performance of third-party carriers for its own logistics services. Today’s decision sets new rules for how Amazon operates its business in Europe,” said Margrethe Vestager, EVP of Competition Policy at the European Commission in a statement.

Fulfillment 270

Fulfillment Shipping Costs Presentation Information 270

Retail TouchPoints

OCTOBER 20, 2022

The Italian criminal complaint is Amazon’s first in Europe and states that the defendant claims to have built a network of individuals who are willing to buy products on Amazon and post five-star reviews in exchange for a full refund. The groups allegedly posted fake reviews on Amazon stores around the world, including in the U.S.,

Social Media 264

Social Media eCommerce Operations Improvements 264

Retail TouchPoints

JULY 6, 2022

At a time when 75% of consumers say they are worried about how companies use their data , according to a recent global consumer survey by Adobe, the Ethical Commerce Alliance (ECA) has launched in the UK to provide retailers a forum for debate and education around privacy and data protection. Ángel Maldonado.

Retail 278

Retail Events Consumer Customer Experience 278

Ecommerce Platforms

JULY 1, 2021

When you don’t have to worry about getting your goods to customers, you can spend more of your time focusing on things like marketing, customer service, and simply growing your company. Let’s explore the best dropshipping suppliers in Europe. Printful doesn’t have any monthly fees to worry about. Can be expensive. Pricing ??.

Shipping Costs 173

Shipping Costs Shopify Shipping eCommerce 173

Retail TouchPoints

SEPTEMBER 2, 2022

When I learned about Laxman’s desire to relocate, it became apparent that he is the right leader to take Starbucks into its next chapter,” said Schultz in a statement. “He Prior to PepsiCo, Narasimhan was a Senior Partner at McKinsey & Company, where he focused on its consumer, retail and technology practices in the U.S.,

Operations 278

Operations Customer Experience Consumer Technology 278

Retail TouchPoints

MARCH 20, 2024

These needs include information on current trends, knowledge about the customer (e.g. Loukakos also served as Facebook’s Director of Europe, Middle East & Africa Small Business team where he helped small businesses grow by using Facebook products. what they purchased last time), and pattern recognition (i.e.

Small Business Retail 277

Small Business Retail Recommendation Consumer Customer Data 277