Retail TouchPoints

DECEMBER 11, 2023

From boosting sales to increasing brand awareness and educating audiences about your app, video allows you to accomplish most marketing goals like no other type of media. The problem is, with so many options out there, how can you know which kind of video would be the best fit for your app? Where to even begin?

Marketing 306

Marketing Download Social Media Information 306

Retail TouchPoints

FEBRUARY 7, 2024

Resale search engine Beni announced a series of new partnerships with top brands, including Poshmark , ThredUp and Patagonia , and launched an app version of its platform for iOS users. As it launches its new iOS app, Beni also has added a slate of big-name partners, including Poshmark, ThredUp, Grailed , Kidsy and Out&Back.

Mobile 264

Mobile Customer eCommerce 264

FastSpring

FEBRUARY 15, 2024

If you’re not sure how to sell an app direct to consumer (D2C) outside the app stores — or if you’re looking for a new way to monetize your mobile app or game — you may be wondering what options you have. In this article, we’ll cover: Current app store practices and rates. Highlights from recent U.S.

Merchant Services 118

Merchant Services Games Payments Payment Services 118

Groove

FEBRUARY 20, 2024

Key features: Shopify app for seamless integration Communication managed in one centralized location Can handle all aspects of Shopify customer service, from engagement to sales With Zendesk Sell, you get a comprehensive help center, phone and email support, and additional support for premier customers.

Shopify 195

Shopify eCommerce B2B Live Chat 195

Retail TouchPoints

APRIL 22, 2021

If you work in online retail, you’re likely aware of an inconvenient paradox: App users are more valuable than non-app customers. Forcing app downloads when a user is trying to complete a transaction kills the conversion rates of those transactions. Enter App Clips on iOS14. Requiring app downloads causes frustration.

Download 262

Download Customer Mobile Presentation 262

Practical eCommerce

APRIL 22, 2024

This all-new update to our popular resource features apps from social networks and live-streaming platforms to produce and broadcast solo or multi-source video. The post 15 Apps for Live Streaming Video appeared first on Practical Ecommerce.

eCommerce 99

eCommerce 99

Retail TouchPoints

AUGUST 10, 2023

Although standard m-commerce sites offer ease and convenience, more consumers are spending more time in mobile apps, especially those that offer seamless and immersive brand experiences. Rent the Runway and StockX both have mobile apps with a simple yet elevated UX that allow their experiences to stand out from standard web counterparts.

Mobile 246

Mobile Retail Consumer Customer Experience 246

Retail TouchPoints

APRIL 26, 2023

The latest discount shopping app out of China, Temu — which has been giving competitors Shein and Wish a run for their money in the U.S. — Following a splashy Super Bo w l campaign , Temu recently overtook Shein as the most popular shopping app in the U.S. has expanded into Europe, Reuters reports. Canada, Australia and New Zealand.

Games 267

Games eCommerce Retail Mobile 267

Retail TouchPoints

AUGUST 31, 2023

Amazon is bringing ‘Buy with Prime’ capabilities to Shopify merchants via a new app integration. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers. Now, the new app is empowering Shopify merchants to offer this seamless payment experience to their customers.

Merchant Services 264

Merchant Services Shopify Payment Services Fulfillment 264

Retail TouchPoints

SEPTEMBER 15, 2023

As part of its overall digital transformation, Family Dollar will debut a mobile app in October that will allow users to manage coupons and more easily locate products with improved search functionality. We are investing across the enterprise to make shopping with us even easier and more enjoyable.”

Mobile 264

Mobile eCommerce Improvements Management 264

Retail TouchPoints

APRIL 27, 2023

A shift toward a new dynamic for Instagram and Facebook Shops will require companies to enable in-app checkout in order to offer a Shop on both sites. For years, people have used our apps to serendipitously discover new products and brands that they love,” reads a post in Meta’s Business Help Center explaining the changes.

Merchant Services 306

Merchant Services Shopify Other Marketing 306

Retail TouchPoints

AUGUST 9, 2023

Financial services and POS solution Square has launched a new consumer-facing app that lets customers search, discover and book appointments with beauty and personal care professionals. The Square Go app, available for free for both consumers and businesses, is currently available in the U.S. for iOS devices.

Books 245

Books Merchant Services Payment Services Customer 245

Retail TouchPoints

MAY 17, 2022

Casual lifestyle brand Tom Tailor has launched a new mobile shopping experience through the NewStore omnichannel cloud platform’s Consumer App. Currently available in Germany, where Tom Tailor is headquartered, the app will eventually be expanded into additional markets.

Mobile 296

Mobile Customer Experience Magazine Customer 296

Forrester eCommerce

OCTOBER 30, 2023

Recently, the Reserve Bank of India (RBI) has imposed a ban on Bank of Baroda’s mobile banking app – BoB World. But why did this happen, and what can we learn from it? Let us dive into the details. This unsettling issue involved a series of actions which led to fraudulent actions by some of […]

Banking 392

Banking Mobile Technology 392

Groove

MARCH 25, 2024

Best Shopify Apps for Your Shopify Store: Dive into our eBook for top marketing, customer service, shipping, and fraud solutions in 2024.

Shopify 195

Shopify Shipping Marketing Customer 195

Retail TouchPoints

AUGUST 4, 2023

Convenience retailer Kum & Go has debuted a new mobile app touting personalized features along with its new “&Rewards” loyalty program. The new app will display information relevant to each customer, including shopping recommendations based on past activity and the ability to designate a favorite Kum & Go location.

Mobile 244

Mobile Banking Recommendation Operations 244

Retail TouchPoints

JULY 20, 2023

Walmart Business has rolled out a series of enhanced offerings for its small business customers, including a dedicated app , a new partnership with Angi (formerly Angie’s List) to help SMBs connect with local service professionals, and an expanded product assortment via integration with the Walmart Marketplace.

Small Business Retail 239

Small Business Retail Supplies Blog Customer 239

Retail TouchPoints

DECEMBER 13, 2023

DTC brands Gilt Groupe , Stitch Fix and Casper have teamed up to create a new feed-based, discovery-driven shopping app called Yaysay that is designed to elevate and gamify off-price shopping online. Everyday users of the Yaysay app will see a limited number of items curated for them by AI. The rules of Yaysay shopping.

Fashion 264

Fashion Mobile Games Supplies 264

Retail TouchPoints

NOVEMBER 9, 2022

Global downloads of mobile shopping apps were up 16% year-over-year in the first half of 2022 while the number of sessions was up 29% , according to data from the It’s Not Luck, It’s Skill: Make Every Marketing Dollar Count This Holiday Season report by data.ai. It was the second-most downloaded shopping app in the U.S.,

Mobile 276

Mobile Mobile eCommerce eCommerce Shipping Costs 276

Retail TouchPoints

JANUARY 20, 2023

The second is a store management app the provides a standardized audit checklist for store managers and department leaders to help ensure a high-quality shopping experience. The app also offers a customizable walk path that guides store audits while providing flexibility in how store conditions are evaluated.

Technology 306

Technology Management Events Information 306

Retail TouchPoints

AUGUST 17, 2023

Petco also has updated its mobile app to include a streamlined, centralized profile for pets’ wellness needs, including nutrition, vaccinations and grooming appointment reminders. The retailer began offering same-day delivery in partnership with DoorDash in December 2020.

Mobile 246

Mobile Toys Payment Services Omnichannel 246

Retail TouchPoints

NOVEMBER 17, 2023

To address this precise issue, the retailer has empowered its store associates, who already carry hdPhones handheld devices, with a cloud-based computer vision upgrade to the Sidekick app.

Improvements 259

Improvements Fulfillment Operations Presentation 259

Kissmetrics

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payments 321

Payments eCommerce Payment Services Subscription 321

Retail TouchPoints

NOVEMBER 14, 2022

3D and AR design studio QReal is moving deeper into direct commerce with the launch of the new multi-brand, multi-category shopping app TRYO. At launch the app features products across four categories — footwear, watches, hats and eyewear — all of which are showcased through high-quality 3D models and can be “tried on” virtually.

Multi-channel 340

Multi-channel Consumer Payment Services Social Media 340

Retail TouchPoints

AUGUST 10, 2023

Through a new partnership with Rokt , the ridesharing company has added in-app advertising to its Lyft Media advertising product suite to help brand partners drive engagement and conversions. Lyft will be bringing more personalized ads to users in the U.S. and Canada.

Blog 245

Blog eCommerce Marketing Technology 245

Retail TouchPoints

JANUARY 12, 2023

The Home Depot is enhancing its associate experience with a new app developed to help them prioritize tasks more effectively, and a new pay policy that rounds clock-ins and clock-outs to the nearest minute rather than the nearest 15 minutes. The new app, dubbed Sidekick, is aimed at improving the customer experience as well.

Customer Experience 297

Customer Experience Technology Mobile Improvements 297

Ecommerce Platforms

NOVEMBER 2, 2022

Using Shopify opens up an entire marketplace of ecommerce apps that can give you everything you need to build a fashion store online. With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Retail TouchPoints

NOVEMBER 14, 2023

Temu alleged that Shein had “engaged in a campaign of threats, intimidation, false assertions of infringement, attempts to impose baseless punitive fines and has forced exclusive dealing arrangements” with the clothing manufacturers that both apps rely on for their ultra-fast fashion offerings.

Clothing 261

Clothing Fashion Customer Experience Article 261

Kissmetrics

NOVEMBER 4, 2020

When the Apple Watch first came out in 2015, there were 3,000 apps available for download. Fast forward five years, and now there are over 20,000 apps —21 of which are built-in. As an entrepreneur, Apple Watches can be an excellent investment, as there is a wide variety of Apple Watch apps designed with business in mind.

Social Media 333

Social Media Payment Services Presentation Seminar 333

Retail TouchPoints

JANUARY 27, 2023

The Home Depot is achieving these goals through Sidekick, an in-house mobile app designed to empower associates to make the most of their time. This ensures that the most important stakeholders in the app’s development — the workers who will be using it daily —are directly involved in its creation. “It’s

Technology 299

Technology Mobile Management Customer 299

Groove

DECEMBER 18, 2023

Heroku is a powerful yet user-friendly cloud-based PaaS (Platform as a Service) that streamlines the app development process for businesses of all sizes. This flexibility is coupled with robust security measures to make sure that custom apps run safely and reliably. Need Custom App Development on Heroku? First, What is Heroku?

Toys 195

Toys Shipping Costs eCommerce BigCommerce 195

My Wife Quit Her Job

JULY 21, 2023

In this episode, I discuss a Shopify store setup that gives you the biggest bang for your buck, revealing the ONLY apps you truly need to maximize efficiency, drive sales, and turn your store into a success story. Most people get overwhelmed with too many Shopify apps but these are the only ones you need.

Shopify 219

Shopify 219

Forrester eCommerce

AUGUST 12, 2020

For over a decade, Forrester has conducted an annual review of banks’ mobile apps. My colleague Gina Bhawalkar and I recently published our most recent research, in which we evaluated and scored the mobile banking experiences on more than a dozen banking brands’ apps across the US and Canada. In the US, we looked at […].

Banking 354

Banking Mobile Financial Services Customer Experience 354

Forrester eCommerce

JULY 1, 2019

Mobile is the dominant digital touchpoint in retail and mobile apps play critical role – consumers who down load a retailer’s app are likely to be more loyal, but that does not mean they wont uninstall the app if it does not meet their expectations!

Mobile 350

Mobile Retail Consumer Improvements 350

Retail TouchPoints

NOVEMBER 16, 2023

Pottery Barn has introduced a new mobile app for iOS that allows users to get free real-time help from a Design Crew associate as well as make in-store, in-home or virtual appointments for design consultations.

Mobile 162

Mobile Gifts Improvements Customer 162

Retail TouchPoints

JULY 13, 2022

99 Cents Only Stores is launching a new app to enable connected in-store shopping experiences with multi-language capabilities at all 382 locations in California, Texas, Arizona and Nevada. The app also lays the foundation for future shopper benefits including delivery and endless aisle shopping.

Omnichannel 264

Omnichannel Payments Multi-channel Retail 264